emotional intelligence ,cultural intelligence and diversity

MBA502

Emotional Intelligence,

Cultural Intelligence and

Diversity

Workshop Week 11

Deep Learning: Discover Your

Character Strength

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Learning Objectives

• Reexamine the concepts of deep learning

and U theory.

• Understand the importance of character

strength for success.

• Contrast résumé virtue versus eulogy

virtue.

• Explore individual and organisational core

virtues.

Deep Learning

• In Week 1 we were introduced to the concept of deep learning.

• There are two stages to deep learning via “U Theory”:

1. Challenging habitual ways of thinking.

2. Increase awareness of the larger whole based on a systems perspective.

Deeper Levels of Thinking

(Knowing)

Senge et al., 2005

“Until people can start to see their habitual ways of interpreting a situation,

they can’t really step into a new awareness.”

The U Theory

Activity

• Last week’s workshop introduced you to the four tenets of conscious capitalism:

– Higher purpose

– Stakeholder orientation

– Conscious leadership

– Conscious culture

• In groups, identify which components of U Theory would be most suited to each tenet.

Character Strengths • Research in management has evolved to indicate

that both competencies and character are important for success.

• Character matters because it leads people to do the right thing, and the right thing can be productive and profitable.

• Character refers to qualities within individuals that lead them to desire and to pursue the good.

• Strengths of character are a neglected but critically important resource for organisations. Peterson & Park, 2006

Résumé vs. Eulogy Virtues

• Résumé virtues are what you list on your CV, which are relevant to job/market skills that contribute to external (extrinsic) success.

• Résumé skills correspond to the career-oriented, ambitious side of our nature, our desire to do good and conquer the world.

• Eulogy virtues get talked about at your funeral - what people remember you for. They constitute the core of your being, and contribute to internal (intrinsic) and lasting satisfaction.

• Eulogy virtues correspond to the contemplative aspect of our nature, our desire to be good and serve the world.

(Brooks, D, 2015)

Activity

• On a piece of paper, complete the following sentence stems with a complete sentence.

• Write the stem and complete it as rapidly as possible without overthinking or rationalising about it. (Complete the sentences quickly on your own.)

1. If I bring more awareness to my life today…

2. If I take more responsibility for my choices and actions today…

3. If I bring 5 percent more awareness to my important relationships…

4. If I bring more awareness to my dealings with people today…

• Keep your answers and reflect on them during the week.

• You may volunteer to share in class next week what you learnt about yourself. (This is an example of a deep-learning activity.)

Multidimensionality of Character

• From the positive psychology perspective, good character is classified as a family of positive traits, each of which exists in degrees.

• A family of character strengths are identified using core virtues recognised across world cultures and throughout history.

(Dahlsgaard, Peterson, & Seligman, 2005).

Cognitive Core Virtue

The core virtue of Wisdom is comprised of

cognitive strengths that entail the acquisition

and use of knowledge, such as:

– creativity,

– curiosity,

– love of learning, and

– open-mindedness.

Emotional Core Virtues

• The core virtue of Courage consists of emotional strengths that involve the exercise of will to accomplish goals in the face of opposition, such as:

– authenticity,

– honesty,

– bravery,

– persistence, and

– zest.

Interpersonal Core Virtues

• The core virtue of Humanity is made up of

interpersonal strengths that involve

‘‘tending and befriending’’ others, such as:

– kindness,

– love,

– social intelligence, and

– emotional intelligence.

Core Virtue of Justice

• The virtue of Justice encompasses civic

strengths that underlie healthy community

life, such as:

– fairness,

– leadership, and

– teamwork.

Core Virtue of Temperance

• Temperance entails strengths that protect

against excess, such as:

– forgiveness,

– modesty,

– prudence, and

– self-regulation.

Core Virtue of Transcendence

• Transcendence subsumes a set of strengths that forge connections to the larger universe and provide meaning for the individual, such as:

– gratitude,

– hope,

– humour, and

– religiousness.

Discover Your Character Strengths

• As you watch this video clip, think about

what you would consider to be your top

five character strengths.

• Which did you choose? How could you

apply them in the workplace?

https://youtu.be/U3nT2KDAGOc

Organisational-Level Virtues

• Organisational-level virtues are moral characteristics of the organisation as a whole.

• As such, organisational-level virtues are an enduring part of the organisational culture.

• There are five widely-valued organisational virtues that cut across organisational schools and types, from workplaces to entire societies.

(Park & Peterson, 2003)

Organisational Virtues

• Purpose – a shared vision of the moral goals of the organisation

• Safety – protection against threat, danger, and exploitation

• Fairness – equitable rules governing reward and punishment

• Humanity – mutual care and concern and collective compassion

• Dignity – the treatment of all people in the organisation as

individuals regardless of their position

Methods to Gain Insight

(Self-Awareness)

• Self-reflection / journaling

• Psychological questionnaires

• Practical experience

• Tests

• Assessment centers

• Interviews / feedback

• Etc.

Summary

• In this workshop we re-examined the concepts of deep thinking/knowing and the science of character strength and core virtues.

• Next week we shall review the topics covered for the trimester and reflect on whether we are part of the solution or part of the problem.