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MNG03237: Tourism and Hotel Internship

Assessment 3 – Final Report Feedback – 40%

Marker: Student Name:

Date: Mark: /40

Advanced (4) Proficient (3) Functional (2) Developing (1) Inadequate (0)

Executive Summary

Clearly states the purpose of the report; main findings,

conclusions and recommendations presented in

the context of the purpose; information is in a logical order;

length of one page.

States the purpose of the report; findings from all

sections of the report discussed in context and in order;

between half and one page in length.

Purpose of the report considered; findings from most sections presented; more than

two paragraphs in length.

Makes reference to at least one actual and specific finding;

limited demonstration of the conventions of an executive

summary, i.e. reads as an introduction.

Purpose of the report not acknowledged; summary not

included; does not discuss report findings.

Introduction

Orients the report and defines key terms within this context; creatively identifies and lists key parts; does not present

evidence or findings.

Orients the report; defines key terms; identifies and lists key

parts; does not present evidence or findings.

Good attempt to orient the report and define key terms; identifies and lists most key parts; limited or inadvertent presentation of evidence or

findings.

Attempts to orient the report and/or define key terms;

identifies and lists some key parts; lacks focus.

Introduction is absent or does not identify key parts of the

report.

Overview of the Organisation

Describes several key and distinguishing features of the

internship organisation in detail including ownership, location, activities and target markets;

accurately acknowledges/references

multiple sources of information.

Describes many key and distinguishing features of the

internship organisation; acknowledges/references

multiple sources of information.

Describes at least three elements of the organisation;

Some evidence of having consulted primary or secondary

sources.

Basic description of two-three elements of the organisation provided; Limited evidence of having consulted primary or

secondary sources.

Limited or no description of the organisation provided; no or

insufficient evidence.

Role and Achievements

Describes multiple activities and supports with a position

description; discusses all learning goals and reflects on

whether and why they were/were not achieved;

discusses and justifies most valuable learning experience;

presents several recommendations for the

course and WIL program with justification.

Describes multiple activities; discusses learning goals

achieved and most valuable learning experience; presents sound recommendations for

both the course as a whole and the WIL program.

Suggests several duties or responsibilities in bullet point

form; learning goals are mentioned along with a distinct

learning experience; course and/or WIL recommendations made with some justification

presented.

Duties or responsibilities presented in bullet point form; learning goals are mentioned

and one is chosen as most valuable learning experience;

course and/or WIL recommendation made with no

evidence to support the suggestion.

Section not included or duties not clearly outlined; no

reference to the learning that took place; no or superficial

recommendations

Management Skills and Qualities

Exhibits accurate and elaborated breadth and depth

of understanding of management concepts;

describes how and why arrived at these. Justifies selected skills

and qualities in a highly persuasive way, i.e. supported by experience or observation

and with reference to management theories or

theorists. Demonstrates an appreciation of the limitations and constraints of the findings in the context of the world of

work/lifelong learning.

Ideas are elaborated and contribute effectively to a

position; Justifies selected skills and qualities with the use of

examples and with reference to management theories or theorists. Considers the

personal implications of the findings.

Exhibits a basic understanding of common management

concepts supported by relevant theories. Basic description of how and why these skills and

qualities were specifically identified. Considers the

personal implications of the findings.

One idea presented with simple elaboration or ideas are few

and related but not elaborated or many simple ideas. Skills or

qualities seem based on experience or observation but are not well supported; limited

reference to theories or theorists.

Text contains one idea or ideas appear unrelated to one another or unrelated to management skills and

qualities; no corroborating evidence, such as an example from experience, is presented.

Critical Evaluation of Workplace Issues

Clearly presents one or two workplace issues in the context of relevant theories; provides

justification for the evaluation; identifies and substantiates the

strengths/weaknesses of the argument; clearly identifies and explains the criteria used in the

evaluation.

Presents workplace issues in the context of relevant theories; justifies and

substantiates the strengths/weaknesses of the argument; criteria used in the

evaluation are easily discerned.

Discusses several workplace issues and points to relevant

theories that might support the argument; criteria used in the evaluation can be discerned.

Several workplace issues are identified but the ideas and

justification are neither clear nor strong. Criteria used in the

evaluation are not easily discerned.

Workplace issues are not clearly identified or discussed.