Critical thinking

Critical Thinking

Emmanuel Alonge

University of Maryland Global Campus

PRO 600: Communication, Problem Solving, and Learning in Professional Fields.

Pilar Pulido

June 3, 2021

Critical Thinking

The incident that occurred at Truss Construction two weeks ago attributed to one of the employees attaining injuries that might affect the future of the organization's sales . During one of the QA load tests at the company, one of the truss undergoing testing splintered, and some portion of the horizontal truss broke and accidentally fell on one of the crane operators who played a critical role during the testing process. The company managed to take the crane operator to the hospital after sustaining some head injuries. The crane operator is in critical condition at the local hospital with the hopes to recover fully in the next few days. The accident that involved the truss fragment hurting the crane operate head injury caused significant concern to the Truss Construction Enterprise division .

We are hopeful as we announce that the injured employee is now in a more stable condition, and our support and prayers are with him and his family. We would also like to inform you that this is the only official communication issued by the company involved the truss fragment hurting the crane operate head injury cause major concern to the Truss Construction Enterprise division. If you decide to rewrite, instead of fix and edit, then you run into the possible issue of creating new mistakes …

Explanation of the Issue

The issue at hand that is affecting Trust Construction Enterprise if the fact that the company just acquired and invested in the new engineering and manufacturing process. The new machinery and engineering technology assists Truss Company to use the latest cutting edge in the construction technology, which plays a critical role in the construction of the low-cost housing which are in a high demand in overseas markets . Subsequently, while conducting a QA load test on the truss, an accident occurred during the process. A fragment from the horizontal axis of the truss broke and fell, injuring one of the crane operators who was assisting in carrying out the test. The crane operator attained some head injuries from the accident and although of the critical condition in the hospital, the operator is in a stable condition in one of the local hospitals.

The challenge that Truss Construction Enterprise is facing is that it had initially advertised the truss as having the capability to meet the high commercial load. Yet, the truss under the QA load test failed and ended up hurting one of the crane operators. The Truss Construction Enterprise public relations department released a statement to assure the employees and the public of the accident and the measures in place to curb any such incident from occurring in the future. Consequently, the management of the company still have fears that the information leaked to the public might hinder the oversea sales because of the circumstances behind the accident. The production line worker Obinna Faruch might have damaged the company's reputation in handling the accident and caused awareness of the truss epic's inability to handle high commercial load requirement by speaking to the press.

Analysis of the information

The occurrence of the accident during the QA load test at the Truss Construction shop is similar to any accident that might occur in any manufacturing company. According to the Occupational Safety and Health Administration (OSHA) requirement, each organization should provide a safe and healthy environment and working space for the employees. Truss Construction needs to understand the fact that one of the crane operators attained injuries during one of the load tests and is in a hospital undertaking treatment. Consequently, the management of Truss Construction ought to acknowledge that the crane operator is in a hospital because of the collapsing of a segment of the horizontal truss on the operator. ok

Despite the Truss Construction Enterprise having measuring to secure the working environment and keep the employee's safe, it is vital to note that the activities that might have attributed to the accident and injuries to the crane operator might originate from the negligence. Instead of shifting blames and looking for reasons to deny the occurrence of the incident in the company, the senior management at the Truss Construction Enterprise ought to admit and account for the mistakes that occurred before the truss collapsed . Establishing the events that occurred before the employee was hurt might assist in eliminating chances of similar incidents from occurring in the future. The working space in the manufacturing industry will always consist of accidents that might happen occasionally. The accident that injured the crane operator ought not to occur in the future, as the team needs to find the cause and solve the problem.

Consideration of Alternative viewpoints, conclusion, and solutions

Truss Construction ought to consider all alternative viewpoints of the accident that occurred at the warehouse during the QA load test of the truss. Firstly, the management ought to appreciate the fact that one of the crane operators sustained injuries during the load test and is not only alive but will successfully undergo treatment , recover and return to continue with work. However, there are questions that need answers. Firstly, before the test, a service check could ascertain if the crane was in good condition before the process. If the crane was in good condition, the operators' health is questionable if all the safety measures were adhered to by the workers on the site. Anyway, the fact that he is still alive and in the hospital is a good sign for both the family members and the company. Secondly, the management should consider that the accident might be a revelation that the company might be selling low-quality products to the customer. Handling the case of an employee encountering an accident during work is much easier than numerous court cases of different customers demanding back their money because of poor quality products.

The senior management of the Truss Construction Enterprise ought to reconsider the decisions made after the occurrence of the accident during the QA load test. The management ought to immediately stop the production of the truss and redo the testing of the truss ability to handle high commercial load . The fact that the truss might reduce the cost incurred during construction ought not to come at a price of losing customers' lives. The management ought to refrain from the greed to make more money in a short period but instead focus on delivering quality and sustainable products to the customers.

Conclusions and recommendations

The Truss Construction Enterprise ought to utilize the accident that happened during the QA load test to make changes to the truss before selling it to the customer. The injuries sustained by the crane operator during the load test should not occur to any other employee in the future or customer using the truss for construction. The management of Truss Construction have an obligation to provide a safe and healthy environment for the current employees. The first recommendation that the Truss Construction ought to undertake is to stop the mass production of the current truss, as it appears it has some flaws . The second recommendation is that the management ought to hire a team of external experts to investigate the quality and ability of the truss to withstand high commercial load. The third recommendation is that the sales team ought to communicate to the customer about the delay that might occur and the need to be patient, as the company will deliver the goods once the issue is resolved.

OSHA reference???

�Run/on. This is new—why did you rewrite content that had no issues in the previous submission?

�???

�Why did you rewrite this first paragraph? I did not mark it in the previous submission ..

�This is a run/on. Your previous submission was different and had no mistake, why change it?

�Wrong word, and it changes the entire sentence …

�Rethink, maybe make into shorter sentences.

�Rethink—did you try proof reading your own work by reading it out loud to yourself?

�They were testing it beyond that load …

�It did not fait at the advertised load ,,,,

�rethink

�only if they did something wrong … we don’t know that yet

�??

�Again, it did not fail at the advertised load, so that may not be an issue.

�You are making a huge assumption here—the test failed, yes, but we still do not know why. But once fact is for sure: the test pushed the truss beyond the advertised load. This means that it may be caused by the extra load (if not by human error, which we do not know either)