report

28/05/21, 17*56Smartsims - MikesBikes Advanced Multi-Player

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Manufacturing Quality Report 2021 Q2: BUSMGT 711 - Asia - ADAPT - Period 2023 Period 2023 2022 2021 2020 2019 2018 Average Salary Level $24,000 $23,500 $23,000 $22,500 $22,500 $22,000 Total Training Expenditure $248,550 $382,200 $384,120 $325,950 $308,130 $104,880 Skill Index 0.74 0.72 0.69 0.65 0.60 0.52 Motivation Index 0.66 0.64 0.63 0.64 0.66 0.56 Staff Turnover Rate* 8.1% 12.0% 14.8% 12.0% 8.1% 41.5% Maintenance Expenditure $6,000,000 $3,000,000 $3,000,000 $2,000,000 $2,000,000 $500,000 Breakdown : Run Time Ratio 0.00 : 1 0.00 : 1 0.00 : 1 0.01 : 1 0.02 : 1 0.12 : 1 Supplier Relations Expenditure $900,000 $800,000 $800,000 $700,000 $600,000 $30,000 Supplier Relations Index 0.83 0.82 0.82 0.81 0.78 0.51 Quality Systems $6,000,000 $3,000,000 $3,000,000 $2,000,000 $2,000,000 $250,000 Quality Systems Index 0.90 0.81 0.88 0.83 0.85 0.69 Proportion Inspected 13% 10% 10% 10% 10% 15% Inspection Cost $3,139,468 $1,979,768 $1,711,099 $1,570,713 $1,160,683 $1,165,519 Internal Defect Rate / Rework Rate 0.30% 0.50% 0.34% 0.52% 0.49% 2.34% Rework (Units) 450 573 261 519 124 387 External Defect Rate / Warranty Claim Rate 0.21% 0.50% 0.34% 0.52% 0.49% 1.35%

Quality Index 0.93 0.85 0.90 0.85 0.86 0.65

Notes

1. Staff Turnover Rate is the percentage of your workers that resign and must be replaced each year. High Staff Turnover Rates lower the overall skill level of your employees which reduces your internal quality and also incurs additional hiring / recruiting costs.