Organization Development

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Mang62545DIAGNOSISINTERVENTION5.ppt

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Organisational Diagnosis and Interventions

Organisational Diagnosis and Interventions

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Please use the dd month yyyy format for the date for example 11 January 2008. The main title can be one or two lines long.

Organisational Diagnosis and Interventions

Organisational Diagnosis and Interventions

“Classic” OD Interventions

The OD consultancy cycle

Organisational Diagnosis and Interventions

Diagnosis

Interventions

Organisational Diagnosis and Interventions

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Planning an Intervention

  • What are the change goals/aims?
  • What parts of the organisation are most receptive?
  • What are the key leverage points

- departments

- groups

- individuals?

  • What are the most pressing business issues?
  • What resources (time, financial, energy etc) are available?

Organisational Diagnosis and Interventions

Types of Intervention

  • With Whom:

- Individuals

- Teams/Groups

- Between Groups

- Organisation-wide

  • Focus:

- Tasks (what is done)

- Processes (How it is done)

  • Mechanisms

- Feedback

- Changing Cultural Norms

- Communication

- Education and Training

Organisational Diagnosis and Interventions

Interpersonal

Technological

Structural

  • Work Relationships
  • Process

Re-engineering

  • Job Design
  • Spans of Control
  • Reporting Relationships

Organisational Diagnosis and Interventions

Types of Intervention

Organisational Diagnosis and Interventions

Planning Interventions

  • What is the Change required?
  • Who is Involved?
  • Who is Impacted?
  • How quickly do we need to change?
  • How large is the change?
  • What level of Participation is necessary to succeed in making the change?
  • Are we changing Behaviours?
  • What capability do we have to implement the change?

Organisational Diagnosis and Interventions

Individual Level Interventions

  • Feedback
  • Coaching
  • Mentoring
  • Goal Setting
  • Appraisal
  • Development Planning
  • Job/Role Redesign

Organisational Diagnosis and Interventions

Group Level Interventions

  • Feedback
  • Team Development for established teams
  • Change Project Teams
  • Special Projects
  • Intergroup Interventions
  • Departmental meetings/workshops

Organisational Diagnosis and Interventions

Organisational Level Interventions

  • Whole Company briefing
  • Feedback
  • Organisation Redesign
  • Process Re-engineering
  • Engagement Events

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The perspectives of different stakeholders involved in implementing an institutional e-learning strategy.

Rich Pictures

Organisational Diagnosis and Interventions

Diagnosis as a Change Intervention

Organisational Diagnosis and Interventions

The way in which we approach assessment and diagnosis can be a change intervention in itself

Diagnosis as Intervention

Organisational Diagnosis and Interventions

Head of Change at Hewlitt Packard

“My role is to create mirrors that show the whole what the parts are doing”

Diagnosis as Intervention

Organisational Diagnosis and Interventions

Diagnosis is an on-going Process During change

Diagnose

Plan

Implement

Review

Change Required

Organisational Diagnosis and Interventions