Organization Development
MANG6245
Organisational Diagnosis and Interventions
Organisational Diagnosis and Interventions
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Please use the dd month yyyy format for the date for example 11 January 2008. The main title can be one or two lines long.
Organisational Diagnosis and Interventions
Organisational Diagnosis and Interventions
“Classic” OD Interventions
The OD consultancy cycle
Organisational Diagnosis and Interventions
Diagnosis
Interventions
Organisational Diagnosis and Interventions
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Planning an Intervention
- What are the change goals/aims?
- What parts of the organisation are most receptive?
- What are the key leverage points
- departments
- groups
- individuals?
- What are the most pressing business issues?
- What resources (time, financial, energy etc) are available?
Organisational Diagnosis and Interventions
Types of Intervention
- With Whom:
- Individuals
- Teams/Groups
- Between Groups
- Organisation-wide
- Focus:
- Tasks (what is done)
- Processes (How it is done)
- Mechanisms
- Feedback
- Changing Cultural Norms
- Communication
- Education and Training
Organisational Diagnosis and Interventions
Interpersonal
Technological
Structural
- Work Relationships
- Process
Re-engineering
- Job Design
- Spans of Control
- Reporting Relationships
Organisational Diagnosis and Interventions
Types of Intervention
Organisational Diagnosis and Interventions
Planning Interventions
- What is the Change required?
- Who is Involved?
- Who is Impacted?
- How quickly do we need to change?
- How large is the change?
- What level of Participation is necessary to succeed in making the change?
- Are we changing Behaviours?
- What capability do we have to implement the change?
Organisational Diagnosis and Interventions
Individual Level Interventions
- Feedback
- Coaching
- Mentoring
- Goal Setting
- Appraisal
- Development Planning
- Job/Role Redesign
Organisational Diagnosis and Interventions
Group Level Interventions
- Feedback
- Team Development for established teams
- Change Project Teams
- Special Projects
- Intergroup Interventions
- Departmental meetings/workshops
Organisational Diagnosis and Interventions
Organisational Level Interventions
- Whole Company briefing
- Feedback
- Organisation Redesign
- Process Re-engineering
- Engagement Events
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The perspectives of different stakeholders involved in implementing an institutional e-learning strategy.
Rich Pictures
Organisational Diagnosis and Interventions
Diagnosis as a Change Intervention
Organisational Diagnosis and Interventions
The way in which we approach assessment and diagnosis can be a change intervention in itself
Diagnosis as Intervention
Organisational Diagnosis and Interventions
Head of Change at Hewlitt Packard
“My role is to create mirrors that show the whole what the parts are doing”
Diagnosis as Intervention
Organisational Diagnosis and Interventions
Diagnosis is an on-going Process During change
Diagnose
Plan
Implement
Review
Change Required
Organisational Diagnosis and Interventions