Diversity and Ethical Codes
Managing Ethically Cultural Diversity: Learning from Thomas Aquinas
João César das Neves • Domènec Melé
Received: 22 September 2012 / Accepted: 1 July 2013 / Published online: 3 August 2013
� Springer Science+Business Media Dordrecht 2013
Abstract Cultural diversity is an inescapable reality and
a concern in many businesses where it can often raise
ethical questions and dilemmas. This paper aims to offer
suggestions to certain problems facing managers in dealing
with cultural diversity through the inspiration of Thomas
Aquinas. Although he may be perceived as a voice from
the distant past, we can still find in his writings helpful and
original ideas and criteria. He welcomes cultural differ-
ences as a part of the perfection of the universe. His sys-
temic approach leads one to place the problem in its proper
context, and to reflect on it from the perspective of virtue
ethics, with a central role for practical wisdom and giving
primacy to neighborly love and natural moral law. Rather
than a set of rigid standards with no consideration of
diversity Aquinas focuses on the common human ground,
which allows for the indispensable dialogue between dif-
ferent positions. When dealing with practical questions, the
problem is one of finding the right balance between general
principle and cultural specifics, tolerance, and dialogue,
always guided by practical wisdom. In this way, Aquinas’
approach is neither rigid ethical universalism with no
consideration for diversity nor moral relativism with no
place for any transcultural and absolute morals.
Keywords Thomas Aquinas � Cultural diversity � Ethical dialogue � Managing diversity � Natural law � Virtue ethics
Introduction
Cultural diversity, generally understood as the quality of
diverse or different cultures, often concerns many busi-
nesses. This diversity may typically include differences in
race, ethics, age, gender, religion, and cultural background
though the list of factors reflecting diversity could, in fact,
be wider. In the last few decades, business organizations
have been becoming increasingly diverse and some com-
panies are trying to create multicultural organizations (Cox
1991, 1993, 2001). Cultural diversity appears as a conse-
quence of globalization, and also due to workgroup
diversity in business activities in many places.
Diversity matters regarding competitiveness and per-
formance, as we will see below. Nevertheless, beyond
these goals, although often in connection with it, cultural
diversity posits ethical matters (Gilbert et al. 1999; Noon
2007; Nelson et al. 2012, among others). These include
attitudes toward the ethics of different peoples, the influ-
ence of diversity in making moral judgments, the possi-
bility of reaching basic agreements, universalism and
cultural relativism, dialogue between people of different
cultural background and giving opportunities to histori-
cally disadvantaged groups. Although, some ethical theo-
ries have been applied to these problems, as we also
discuss below, we are far from having a convincing theory
to deal with such dilemmas, which are often very
complex.
The aim of this paper is to contribute to managing
diversity ethically by an exploration of some insights of
Thomas Aquinas–Saint Thomas for the Catholic Church–,
one of the outstanding Scholastic thinkers (Melé 2013). We
place special emphasis on his thought in the realms of
natural moral law and practical rationality –closely related
to the virtue of practical wisdom.
J. C. das Neves (&) CLSBE Universidade Catolica Portuguesa, Palma de Cima,
1649-023 Lisbon, Portugal
e-mail: [email protected]
D. Melé
IESE Business School Av Pearson, 21, 08034 Barcelona, Spain
e-mail: [email protected]
123
J Bus Ethics (2013) 116:769–780
DOI 10.1007/s10551-013-1820-1
The choice of this 13th century philosopher and theo-
logian may seem awkward, as he lived more than 600 years
before the birth of cultural anthropology, and his approach
to the questions of ethics on cultural diversity is very dif-
ferent from those which tend to be used in our globalized
era. We are, of course, aware that there is a large gap
between contemporaneous conditions and those existing
some 700 years ago, but we assume that if we attempt to
bridge this chasm, we may make valuable discoveries and
identify important ideas. Underlying Aquinas’s writings
there is a certain cultural philosophy, albeit this may only
extend to ‘‘the deduction, demonstration and criticism of
the values and goods of culture according to the meta-
physical and theological principles and guidelines of his
system.’’ (Grabmann 1925, p. 37)
It should be stressed here that this is not a first attempt to
consider Aquinas in business ethics. His influence was
clear in early business ethics (Melé 1999; Wren 2000;
Alves and Moreira 2010; Schlag 2013) from the 14th to
17th centuries, and he is still significant nowadays (das
Neves 2008; Melé 2013; Alford 2013). Several scholars
have applied Aquinas’ thought to specific topics of busi-
ness and management, such as motivation (Llano 1991;
Schoengrund 1996), wealth creation (das Neves 2000), just
price (Friedman 1980; Koehn and Wilbratte 2012, see also
Elegido 2009), social responsibility of business (Wishloff
2009), decision-making (Velasquez and Brandy 1997;
Grassl 2010), just wage (Frémeaux and Noël 2011), and
justice for global business (Dierksmeier and Celano 2012),
among others.
The paper is structured as follows. Firstly, we will try to
identify the nature of some questions of cultural diversity
which arise in business ethics. Secondly, we will present
some insights from Aquinas’ on cultural diversity. Thirdly,
we will discuss some relevant aspects of Thomas Aquinas’
ethics and, in the following section, their significance in
dealing with diversity. Finally, we will present some
practical suggestions taken from Aquinas for an intercul-
tural dialogue.
The Challenge of Cultural Diversity
Cultural diversity presents the practical consequence that
people from different cultural backgrounds may have dif-
ferent belief structures, priorities, perceptions, assumptions
about future events, beliefs about the role of information, and
information-processing methods as Pieterse et al. (2013,
p. 784) pointed out, mentioning a review from several
authors (Cox and Blake 1991; Ely and Thomas 2001; Maz-
nevski 1994; Tsui and O’Reilly 1989; and others). This
indicates that cultural diversity has an impact on organiza-
tional groups (Milliken and Martins 1996; Williams and
O’Reilly 1998, with a review of 40 years of research) and
implications in organizing work (Ely and Thomas 2001; van
Knippenberg and Schippers 2007), in managing derived
conflicts (Pelled et al. 1999) and in retaining talented
minorities within organizations (Thomas and Gabarro 1999).
Cultural diversity can also have an influence on orga-
nizational competitiveness (Cox and Blake 1991; DiRienzo
et al. 2007) and performance (Cox 1991, 2001; Milliken
and Martins 1996; Thomas and Ely 1996; Williams and
O’Reilly 1998; Pelled et al. 1999; Kochan et al. 2003;
Jackson et al. 2003, with a review of previous research on
the influence of organizational diversity on team perfor-
mance; Joshi and Roh 2009; McMahon 2010; Pieterse et al.
2013). Cultural diversity can be also related to human
capital. Martı́n-Alcázar et al. (2012) suggests the notion of
‘human capital diversity’ to refer to a construct formed by
demographic attributes (age, gender, nationality, education,
kind of training, tenure, and functional experience) and
human capital attributes (knowledge, experiences, cogni-
tive styles, and values).
At the root of cultural diversity are certain worldviews,
sociocultural heritages, norms, and values shared by
members of one cultural identity (Cox 1993; Ely and
Thomas 2001; Worchel 2005). From ancient times, such
diversity has posited difficult questions. A classical pre-
sentation of cultural diversity, which offers different
judgments and suggests mutual cultural respect, is the
experience of Persian king Darius, as related by Herodotus:
When he [Darius] was king of Persia, he summoned
the Greeks who happened to be present at his court,
and asked them what they would take to eat the dead
bodies of their fathers. They replied that they would
not do it for any money in the world. Later, in the
presence of the Greeks, and through an interpreter, so
they could understand what was said, he asked some
Indians, of the tribe called Calltie, who do in fact eat
their parent’s dead bodies, what they would take to
burn them. They uttered a cry of horror and forbade
him to mention such a dreadful thing. So firmly
rooted are these beliefs; and it is, I think, rightly said
in Pindar’s poem that custom is lord of all. (Herod-
otus 1996, III, 38, pp. 219–220)
Nowadays, cultural diversity challenges many business
firms, especially those which operate in different countries
or have employees with a variety of beliefs, backgrounds,
styles, ages, language, religions and customs. When
considering the clash between different customs at the
firm or market level, it is easy to fall at either of the
extremes, postulating a universal ethics, excluding any
cultural diversity or a cultural relativism, rejecting any
universal principle (Donaldson 1996). Both of these
positions eliminate the question without solving it. This
770 J. C. das Neves, D. Melé
123
seems akin to a certain often-raised issue in economic
theory of the markets. The extreme models of monopoly
and perfect competitions are the easier to solve, but also the
less relevant. Facing a debate encompassing diverse
cultural elements, one must search for a solution including
both the common ground and the diversity of elements
present. 1
Some companies, however, at least in their corporate
statements, show that it is possible to harmonize cultural
diversity with universal ethical principles. This is the case
of two well-known companies which accept both cultural
diversity and universal ethical principles. One is Deloite, a
firm of professional services with 195,000 professionals
and operating in more than 150 countries, which not only
accepts cultural diversity but also stresses that it is a source
of success. Thus, its ‘‘strength from cultural diversity’’ is
presented as one of its main corporate shared values 2
, and
in its 2011 Annual Review makes the self-observation that
‘‘Talented people choose to work where their differences
are respected and they have access to the opportunities to
realize their potential. Diversity is a Deloitte core value—
an intentional part of talent and business decisions; a driver
of innovation and opportunity; and a strength.’’ (Deloitte
2011, p. 12) This emphasis on diversity does not prevent a
strong commitment to ethical principles, including honesty,
compliance with the law, competence, confidentiality,
integrity, objectivity, fair business practices, respect and
fair treatment (Deloite, Ethics & Compliance, s.d).
The second example regards the multinational oil
company, Shell. On one hand, this company adopted a set
of principles (‘‘Shell General Business Principles’’, SGBP),
some of which are related to certain cultural practices,
including dilemmas related to gift and hospitality practices
in certain countries and bribery. The third principle on
‘‘Business Integrity’’ states: ‘‘Shell companies insist on
honesty, integrity and fairness in all aspects of our business
and expect the same in our relationships with all those with
whom we do business. The direct or indirect offer, pay-
ment, soliciting or acceptance of bribes in any form is
unacceptable. Facilitation payments are also bribes and
should not be made.’’ (Royal Dutch Shell plc. 2006) On the
other hand, this company recognizes diversity in taking
into account that some cultural practices should not be
considered as bribes, as a rigid observer might say:
‘‘Understand local customs for the giving or receiving of
gifts, payments, entertainment or benefits. Customs
regarding tips and fees differ depending on the culture.
When a tip is customary and is fair reward for a genuine
service, then that is acceptable. Tips are given after the
service has been received not before. Adaptation to local
customs is not acceptable when this leads to acting in conflict
with the SGBP’’ (Royal Dutch Shell plc. 2003, p. 18)
These two examples, however, do not mean that har-
monizing universal values with cultural diversity is always
an easy exercise, as noted by Donaldson:
When we leave home and cross our nation’s bound-
aries, moral clarity often blurs. Without a backdrop of
shared attitudes, and without familiar laws and judi-
cial procedures that define standards of ethical con-
duct, certainty is elusive. (1996, p. 48)
Definitively, management faces many challenges regarding
cultural diversity, and many companies have introduced
policies and practices to solve these. However, some
findings show that desirable benefits, such as reduction of
turn-over among talented people from minority groups, the
improvement of the quality of life at work or the creation
of an atmosphere of inclusion are often not achieved (Pless
and Maak 2004, mentioning some studies). Considering
this fact, Pless and Maak (2004, p. 130) suggest building a
culture that ‘‘embraces diversity and fosters humanity’’.
We now turn to what we can learn from Thomas
Aquinas in this regard and in other relevant aspects of
managing cultural diversity.
Aquinas’ Insights on Cultural Diversity
Sympathy for Diversity
Several insights on cultural diversity can be found in
Aquinas’ writings. The first is his sympathy for diversity,
which comes from both his faith and from the rational
consideration of the richness of diversity. He argues that
diversity among creatures was necessary in order that ‘‘the
divine goodness might the more perfectly be bestowed on
things’’ and adds ‘‘there should be diversity among them,
so that what could not be perfectly represented by one
single thing, might be more perfectly represented in various
ways by things of various kinds.’’ (Aquinas 1997, III, 97)
The degree of goodness is not the same in everything:
‘‘Perfect goodness would not be found in things, unless
there were degrees of goodness, so that, to wit, there be
some things better than others: else all the possible degrees
of goodness would not be fulfilled, nor would any creature
be found like to God in the point of being better than
others.’’ (Aquinas 1997, III, 71) It is interesting to add that
he connects this with beauty, and even sees here a justifi-
cation for the presence of evil in the universe. He affirms
that the beauty of the universe ‘‘results from the ordered
1 This may be seen as an application of the motto Alfred Marshall
used in his 1919 classic Industry and Trade: ‘‘The many in the one,
the one in the many’’ (Marshall 1919, p. 1). 2
See, e.g., Code of Conduct of Canada Deloite: http://www.deloitte.
com/assets/Dcom-Canada/Local%20Assets/Documents/Code%20of%
20Conduct.pdf Accessed on January 31, 2013.
Managing Ethically Cultural Diversity 771
123
unity of good and evil things, seeing that evil arises from
the lack of good, and yet certain goods are occasioned from
those very evils through the providence of the governor,
even as the silent pause gives sweetness to the chant.’’
(Aquinas 1997, III, 71)
Influence of Culture and Rational Morality
The second pertinent insight regards the influence of cul-
ture and education on moral behavior, on one hand, and
rational morality, on the other. Regarding the former, he
affirms that ‘‘custom, especially if it dates from our
childhood, acquires the force of nature, the result being that
the mind holds those things with which it was imbued from
childhood as firmly as though they were self-evident’’
(Aquinas 1997, I, 11). Actually, this is no great novelty but
an application of the old Aristotelian principle that ‘‘cus-
tom is a second nature’’ pointed out in De Memoria et
Reminiscentia (Aristotle, 1931, chap. 2).
Aquinas, although recognizing the influence of culture
on moral behavior, holds that in spite of such influence a
permanent basic question remains: what is the right thing
for me to do here and now? In order to answer this axio-
logical question, according to Aquinas, it is necessary first
to assert the meaning of the particular situation. Evaluating
specific actions must start by determining their general
sense. Thus, beneath the ethical question there is another
query, which is not ethical in itself, but which is crucial for
the foundation of ethics—it is necessary to know what the
game is before establishing what constitutes a good move
or a good player. Listening to Aquinas and his coherent and
integrated vision of reality allows us to go a step further
and state that the meaning of any specific situation is
connected to the deeper meaning of reality. This leads us to
inquire about the purpose of reality and life, the funda-
mental investigation of human existence. Where did we
come from? Where do we go from here? What is the reason
for life? Is there the Absolute?
From Aquinas’ perspective it is not possible to have a
reasoned and defensible answer to any ethical question
about the right thing to do without a specific answer to the
ontological, anthropological, and metaphysical questions
on the meaning of the activity and the purpose of
behavior. In the philosophical system of Thomas Aquinas
this connection is obvious precisely because it is a system.
The whole structure deducing choice and ethics from
happiness (in the sense of human flourishing) as the ulti-
mate human end is an expression of this relation. 3
This
connects with another old Aristotelian principle, men-
tioned by St Thomas: ‘‘such a man is, such does the end
seem to him’’ (1981 I-II, 58, 5; Aristotle 1934, III, 5).
This raises the need to acquire knowledge of the ultimate
end of the human being and behave in accordance with it.
Both faith and reason, which in Aquinas are in full har-
mony, provide the answer, which comes from both divine
law and rational moral law. The latter, according to
Thomas Aquinas, can be discovered in human nature. We
will return to this point below when dealing with natural
moral law.
Tolerance and Non-Discrimination
A third insight is an attitude of tolerance. Tolerance for St
Thomas and his contemporaries meant respect for other
persons and their ideas, but without showing ambivalence
or weakness in one’s convictions. Similarly, Aquinas is
aware of the importance of avoiding discrimination against
persons (acceptione personarum), since this is a violation
of distributive justice (see Aquinas 1981, II–II, 63). 4
Albeit quite different from topics pertinent nowadays,
we may find useful cues in specific analyses by Aquinas,
since certain controversies in the 13th century are in some
way akin to our current debates. This is the case of a
question his posited in the Treatise of Faith (Aquinas 1981,
II–II, 10, 11), dealing specifically with unbelievers. He asks
whether the rites of unbelievers should be tolerated.
Business ethics is at first sight alien to this inquiry, but, it is
very relevant to today’s economy. It is not difficult to find
examples of immigrant workers practicing their own reli-
gion in a company within a country in which the majority
has a different faith. The attitude recommended by Tho-
mas, accompanied by a justification, is the following:
Human government is derived from the Divine gov-
ernment, and should imitate it. Now although God is
all-powerful and supremely good, nevertheless He
allows certain evils to take place in the universe,
which He might prevent, lest, without them, greater
goods might be forfeited, or greater evils ensue.
Accordingly in human government also, those who
are in authority, rightly tolerate certain evils, lest
certain goods be lost, or certain greater evils be
incurred. (…) Hence, though unbelievers sin in their rites, they may be tolerated, either on account of
some good that ensues there from, or because of some
evil avoided. (Aquinas 1981, II–II 10, 11)
Notice that the purpose, as always, is the highest good
possible, but this may require accepting some evil.
Again, this general attitude of lenience and open-
mindedness finds its justification in the actions of God
3 See Aquinas 1981, I–II, 1, particularly article 6, on ‘‘Whether man
ordains all to the last end?’’.
4 The general principle here is: ‘‘a just judge regards causes, not
persons.’’ (Aquinas 1981, II-II 63, 1).
772 J. C. das Neves, D. Melé
123
himself. 5
It should be said this tolerance is an application of
an old principle, today mostly ignored in political activism,
which was stated first by Augustine of Hippo and quoted by
St. Thomas: ‘‘human law cannot punish or forbid all evil deeds:
since while aiming at doing away with all evils, it would do
away with many good things’’ (Aquinas 1981, I-II 91, 4)
Relevant Aspects of Thomas Aquinas’ Ethics
Virtues and the Primacy of Love
The moral philosophy of Thomas Aquinas, presented in
several of his works 6
has been studied by many scholars
(among whom we find, Garcı́a-López 1979; McInerny
1982, 1992; Wadell 1991; Westberg 1994; Finnis 1998;
Schockenhoff 2003, Chap. IV; Houser 2004; DeYoung
et al. 2009; in addition to twenty-seven scholars in a col-
lective work edited by Pope 2002). Although Thomas
Aquinas’ ethics is frequently known for his doctrine on
natural law (see below), it is essentially a virtue ethics. He
discusses ethics through virtues, but virtues are not inde-
pendent from the natural moral law. On the contrary,
transgressions of the moral law (sins) are ‘‘contrary to all
the acts of virtue’’ (1981, I-II, 100, 2).
Following Christian tradition, Aquinas’ ethics is a virtue
ethics in which love or charity (charitas) has primacy
(Wadell 1991). In Aquinas’ words, charity (love) is the
form of all virtues. As he explains, ‘‘in morals the form of
an act is taken chiefly from the end’’ (198, I-II, 23, 8); and
ultimately all virtues have love as their true end. This
means that charity directs the acts of all other virtues to the
last end and, consequently, gives the form to all other acts
of virtues. In other words, charity is the efficient cause of
all virtues (Ibidem).
In line with Aquinas, the official teaching of the Roman
Catholic Church points out that the practice of all the
virtues is animated and inspired by charity (love), and
charity binds everything together in perfect harmony; it is
the form of the virtues and articulates and orders them.
Charity is the source and the goal of Christian practice; it
upholds and purifies our human ability to love, and raises it
to the supernatural perfection of divine love (cf. Catholic
Church 2003 n.1827).
Practical Reason
Along with the primacy of love, practical reason is central
in Aquinas’ ethics. He explains what practical reason is by
saying: ‘‘the reason that deals with things to be done for an
end is the practical reason’’ (1981, II–II, 47, 2). In other
texts, he also affirms that practical rationality is intellectual
discernment between good and evil (1981, II–II, 94, 12)
which leads one to knowing the human good and to acting
in accordance with it (1981, II–II, 94, 1, 3). Practical
rationality presupposes we have an innate habit, termed
‘synderesis’, which incites us to seek good and to reject evil,
inasmuch as through first principles we proceed to discover,
and judge what we have discovered (1981, I, 79, 12).
The existence of practical reason and ‘synderesis’ in
every human being is shown by the common experience of
moral discernment between good and evil. This discern-
ment includes certain behaviors. While some of these are
universally understood as good, such as sacrificing oneself
to help another person, the contrary is the case with others,
such as trampling underfoot another person in pursuit of
one’s own interests.
In contrast with theoretical reason which is ‘contem-
plative’, i.e., oriented to the knowledge of the truth and
with no connection to the action, practical reason seeks
‘practical truth’ which makes a choice morally right. In this
sense, Aristotle, who is followed by Aquinas to great
extent, although with certain differences (Celano 2010),
introduced the idea of practical reason, by considering
firstly the role of moral virtues in making (ethically) right
choices. He affirms: ‘‘moral virtue is a disposition of the
mind in regard to choice, and choice is deliberate desire, it
follows that, if the choice is to be good, both the principle
must be true and the desire right, and that desire must
pursue the same things as principle affirms.’’ (1934, VI, 2)
In other words, a correct desire is necessary for good
behavior, but this requires both understanding what is right
and having the will to do it. Then Aristotle adds: ‘‘We are
here speaking of practical thinking, and of the attainment
of truth in regard to action (…) The attainment of truth is indeed the function of every part of the intellect, but that of
the practical intelligence is the attainment of truth corre-
sponding to right desire. 7 ’’ (1934, VI, 2, italics are ours)
There is a specific intellectual virtue, termed prudence
or practical wisdom, which reinforces the capacity of
practical reason. According to Aristotle, practical wisdom
(or prudence) ‘‘is a truth-attaining rational quality, con-
cerned with action in relation to things that are good and
bad for human beings.’’ (1934, VI, 5) Practical wisdom,
does not deal with universals only, but needs to take
5 This may remind us of the necessity to imitate the patience of the
Divine Providence, which ‘‘causes his sun to rise on the evil and the
good, and sends rain on the righteous and the unrighteous.’’ (Bible,
Matthew 5: 45). 6
Particularly, Commentary on Aristotle’s Nicomachean Ethics (In
decem libros Ethicorum expositio) (Aquinas 1993 [1271–1272]);
Summa Theologica (Summa Theologiae) (1981, 2nd part [1273]);
Summa contra gentiles (1997, 3 rd
part [1261–1263]).
7 That is truth about the means to the attainment of the rightly-desired
End (note in the Rackham’s translation of Nicomachean Ethics).
Managing Ethically Cultural Diversity 773
123
cognizance of singulars also (Aristotle 1934, VI, 7).
Similarly, Aquinas affirms that practical wisdom or pru-
dence as ‘‘right reason in action’’ (1981, II–II, 47, 2), or
‘‘right reason about things to be done’’ (1981, I-II, 58, 3).
In other words, in both Aquinas and Aristotle, prudence
‘‘represents the agent’s ability to deliberate, decide and
properly to order the process of practical reason to
action.’’ (Westberg 1994, p. 187) Practical wisdom rein-
forces practical reason to discern in each particular situ-
ation what is truly good and to choose the right means of
achieving such good.
Practical wisdom also acts as a driver of all moral vir-
tues. Acting with generosity, for instance, requires deter-
mining what action means being generous in a given
situation. Such determination requires practical wisdom
(prudence). As Aquinas affirms, ‘‘choice of the means is
the concern of prudence.’’ (Aquinas 1981, I-II, 58, 3, 1)
This is in line with Aristotle who said ‘‘true virtue cannot
exist without Prudence’’ (Aristotle 1934, VI, 13), and
‘‘virtue ensures the rightness of the end we aim at, Pru-
dence ensures the rightness of the means we adopt to gain
that end.’’ (Aristotle 1934, VI, 12)
Natural Moral Law
Virtues, animated and inspired by love, and practical wis-
dom converge into natural moral law. Practical rationality
discovers human good as something which should be done.
According to Aquinas, ‘‘good is the first thing that falls
under the apprehension of practical reason, which is
directed to action: since every agent acts for an end under
the aspect of good.’’ (1981, I-II 94, 2) This leads him to
enunciate the first principle of natural moral law, which is
founded on the notion of good, and expresses as a funda-
mental ethical duty inherent to good. ‘‘The first precept of
law is that ‘good is to be done and pursued, and evil is to be
avoided’. All other precepts of the natural law are based
upon this: so that whatever the practical reason naturally
apprehends as man’s good (or evil) belongs to the precepts
of the natural law as something to be done or avoided’’
(1981, I-II 94, 2).
According to Aquinas, the first general principle of the
natural law includes two principles, sometimes jointly-
termed the ‘double precept of love’: ‘‘You shall love the
Lord your God’’ and ‘‘You shall love your neighbor as
yourself’’ (Bible 1966, Matthew 22:37-39). Drawing from
Aristotle he understands that in loving others, one is
seeking his or her own good. He adds that these ‘‘two
principles are self-evident to human reason, either through
nature or through faith.’’ (1981, I-II, 100, 1, 1) Thus,
although the first principle of natural law is compatible
with Christian faith (and others religions too), basically it is
a rational discovery, not only a matter of religious faith.
Related with the first principle of natural law is the
Golden Rule, proposed by most religious traditions (Melé
2009, p. 79), which can be formulated as: ‘‘So whatever
you wish that men would do to you, do so to them’’ (Bible
1966, Matthew 7:12). For Aquinas, the Golden Rule is an
explanation of the rule of neighborly love (1981, I-II, 99, 1,
3). For Aquinas, love of one’s neighbor as oneself is ‘the
master principle of morality’ while the Golden Rule is ‘a
means by which we can bring specificity to that principle’
(Duxbury 2009, p. 1593).
The crucial aspect of Aquinas’ natural law theory is that
it is directly founded in the basic elements of humanity.
This does not exclude a transcendent foundation of natural
law, implied by the deeply systemic form of his philoso-
phy. He states: ‘‘It is evident that the natural law is nothing
else than the rational creature’s participation of the eternal
law.’’ (Aquinas 1981, I-II 91, 2)
From the first principle of the natural law, Aquinas
deduces a set of precepts grasped by reason from natural
inclinations, such as preserving human life and of warding
off its obstacles, practicing sexual intercourse in a proper
way and caring for the education of offspring, goods
derived from the inclination to know the truth about God,
living in society, shunning ignorance, avoiding giving
offense to those among whom one has to live, and other
related practices (Aquinas 1981, I-II 91, 2).
According to Aquinas (1981, I-II, 100, 3) some ele-
mental precepts of natural law—derived from the first
principle and its immediate precepts—are contained in the
Decalogue or Ten Commandments as ‘proximate conclu-
sions’ from the first principles of natural law. All of the
precepts of the Decalogue refer to the double precept of
love, as conclusions from general principles. (1981, I-II,
100, 3, 1) They can be known by everyone through
immediate refection or, in some cases, through wise per-
sons. 8
The Ten Commandments are shared, with small
differences, by Judaism, Christianity and Islam (Ali et al.
2000) and most likely by other great religions and wisdom
traditions. Other secondary precepts of natural law can be
inferred from the Ten Commandments, such as the obli-
gation of giving back a loan or honoring legitimate con-
tracts, which can be inferred from the precept ‘‘you shall
not steal’’, one of these Ten Commandments.
As noted above, Aquinas’ ethics is a virtue ethics, but
not of contextual or ‘autonomous’ virtues. On the contrary,
8 He affirms that ‘‘two kinds of precepts are not reckoned among the
precepts of the Decalogue: viz. first general principles, for they need
no further promulgation after being once imprinted on the natural
reason to which they are self-evident; as, for instance, that one should
do evil to no man, and other similar principles: and again those which
the careful reflection of wise men shows to be in accord with reason;
since the people receive these principles from God, through being
taught by wise men.’’ (1981, I-II, 100, 3).
774 J. C. das Neves, D. Melé
123
he understands that virtues are interrelated with natural
law—their precepts direct all the acts of virtue (1981, I-II,
100, 2). Among the virtues, justice is quite relevant for
social life, ‘‘life in common of man with man pertains to
justice, whose proper function consists in directing the
human community (Ibidem; see also Dierksmeier and
Celano 2012).
Criticisms and Responses to Aquinas’ Natural Moral
Law Theory
Some concerns have been raised regarding the acceptance
of natural moral law, but many of these are due to misin-
terpretations of what it is. This is not the appropriate place
to present the current debate on natural law in any depth, 9
but a brief review of some criticisms of Aquinas’ approach
to the natural moral law and the corresponding answers
seem worthwhile.
A quite simplistic criticism is that the existence of a
natural law is a naı̈ve, simplistic and old-fashioned view of
a period before significant exposure to remote civilizations.
The quote from Herodotus above may serve to discard this
as mere ignorance. Cultural interrelationship is a multi-
secular experience. Nevertheless we must face this chal-
lenge on its own terms.
Another misinterpretation is in seeing natural law as an
inevitable law, like physical or biological laws are. It is
possible to break moral law, including natural moral law.
Moral law is a driver for our freedom. Violations of natural
law tend to prove, not disprove its existence. If there were
no law, there would be no violations. 10
Another possible confusion is presenting a uniform view
of natural law theories. There is a rationalist view of nat-
ural law developed from the 17th century onward which is
completely different from Aquinas’ approach. This is the
case, for instance, of John Locke (1989) who defended the
existence of self-evident natural rights in every human
being, which are the main content of what he termed ‘law
of nature’ or natural law. In the rationalistic approach the
reflection on natural law was split from any teleological
connotation. In contrast, Aquinas’ natural law is rational,
but not rationalistic. He, like Aristotle, was a realist phi-
losopher, and focused on intrinsic ends of the human
nature. His starting point is the observation of the world
and from sense experience forming ideas in the mind. He
looked for a sense of reality which should guide human
behavior.
The natural law proposed by Aquinas should not be
accused of falling into the ‘naturalistic fallacy’ (Moore
1951/1903), nor of falling foul of the so-called ‘Hume
Law’, which holds that, ‘‘ought to’’ (prescription) cannot be
derived from ‘is’ (description) (Hume 2000/1739, III, I, 1).
A naturalistic fallacy would be explaining good in terms of
‘pleasant’ or ‘desirable’ or, similarly, understanding that
what is natural is inherently good and that what is unnatural
is inherently bad. As noted above natural law, as proposed
by Thomas Aquinas, takes into account natural tendencies
to understand what constitutes human good, but these
tendencies are neither morally good nor bad in themselves.
It is through rationality that we discover human good from
the ends to which these tendencies are oriented. Thus, the
good of life is understood from the tendency to strive to
survive; the good of sociability and friendship from the
tendency of living in society, the good of the truth from the
tendency to know, and so on. Consequently, ‘‘ought to’’ is
not directly derived from ‘‘is’’. It is known from a rational
understanding of the teleology of the human nature express
through its basic tendencies. Natural law is ‘natural’ basi-
cally due to the rational nature of the human being,
although it also considers natural tendencies of human.
Aquinas’ Ethics in Dealing With Cultural Diversity
The three previously-mentioned elements essential in
Aquinas’ ethics–the primacy of love, practical wisdom,
helping practical reason, and natural law–provide guide-
lines for dealing with diversity, and more specifically, for
making decisions related with diversity. Starting with the
latter, natural law presents basic universal ethical norms or
precepts, but its application takes each specific situation
into consideration.
Thomas Aquinas makes it clear that natural law is
knowable to every human being in its most general
principles: ‘‘The natural law, as to general principles, is
the same for all, both as to rectitude and as to knowl-
edge.’’ (1981, I-II 94, 4) But, at the same time, he rec-
ognized that in some cases it may be difficult to know
certain goods and the duty to act in accordance with
them. Thus, some aspects of the natural law can fail in
terms of both knowledge (knowledge of good) and rec-
titude (willingness to do good), since ‘‘in some the reason
is perverted by passion, or evil habit, or an evil disposi-
tion of nature; thus formerly, theft, although it is
expressly contrary to the natural law, was not considered
wrong among the Germans, as Julius Caesar relates’’
9 For a brief presentation of the present state of the debate on natural
law theory see, among many others, George (1999) and Biggar and
Black (2000), Murphy (2008), and the International Theological
Commission (2009). 10
As G. K. Chesterton puts is ‘‘A false ghost disproves the reality of
ghosts exactly as much as a forged banknote disproves the existence
of the Bank of England—if anything, it proves its existence’’
(Chesterton 1908, Chapter IX, p. 160). The same may said about
the violation of natural law, which proves more than disproves its
existence.
Managing Ethically Cultural Diversity 775
123
(1981, I-II 94, 4). 11
This could explain, at least partially,
the diversity of moral judgments within cultural diversity,
without denying a common moral law based on human
nature.
In Aquinas’ thought, natural law contains common
principles for all people, but it is not a close set of stan-
dards. Thus, taking natural law as written in stone and
unchallengeable is a misconception. Further reflection can
discover and add new contents to the natural law. Aquinas
writes, ‘‘nothing hinders the natural law from being chan-
ged: since many things for the benefit of human life have
been added over and above the natural law.’’ (1981, I-II 94,
5) This could be the case, for instance, of modern issues
regarding the natural environment (pollution, responsible
use of resources and waste disposal, etc.) which had not
been considered as a part of natural law up to recent times,
although the Christian attitude has generally shown great
respect for the natural environment, as can be seen in
people like St. Benedict (6th century) and St Francis of
Assisi (12th century).
Thomas Aquinas was very much aware we live in a
pluralistic and diverse world. This is exactly the reason he
states for the existence of positive laws: ‘‘The general
principles of the natural law cannot be applied to all men in
the same way on account of the great variety of human
affairs: and hence arises the diversity of positive laws
among various people.’’ (1981 I-II 95, 2, ad 3). However,
positive laws should not be contrary to natural law.
Among the multiplicity and divergences, we may
glimpse at human nature, in which each culture is present.
Natural law, being based on human nature, is a basic ref-
erence for dealing with diversity, since we all are human
beings. This allows us to combine natural law with cultural
diversity. A correct interpretation of Aquinas’s thought on
this point is again provided by the official teaching of the
Catholic Church:
Application of the natural law varies greatly; it can
demand reflection that takes account of various con-
ditions of life according to places, times, and cir-
cumstances. Nevertheless, in the diversity of cultures,
the natural law remains as a rule that binds men
among themselves and imposes on them, beyond the
inevitable differences, common principles (…) [It] provides the solid foundation on which man can build
the structure of moral rules to guide his choices. It
also provides the indispensable moral foundation for
building the human community. (Catholic Church
2003 n.1957).
On the other hand, as noted above, natural law contains
fundamental first principles and secondary principles, i.e.,
‘‘certain detailed proximate conclusions drawn from the
first principles’’ (Aquinas 1981, I-II 94, 5). According to
Aquinas, ‘‘the natural law is altogether unchangeable in its
first principles’’, but regarding its secondary principles, he
adds: ‘‘the natural law is not changed so that what it
prescribes be not right in most cases. But it may be changed
in some particular cases of rare occurrence’’ (1981, I-II 94,
5). In example he mentions ‘‘goods entrusted to another
should be restored to their owner. Now this is true for the
majority of cases: but it may happen in a particular case that
it would be injurious, and therefore unreasonable, to restore
goods held in trust; for instance, if they are claimed for the
purpose of fighting against one’s country.’’ (1981, I-II 94, 4)
What does not changed is rationality: ‘‘it is right and
true for all to act according to reason.’’ (Ibidem)
As noted, natural law presents basic universal ethical
norms or precepts, but its application takes each specific
situation into consideration. According to Aquinas, it is
‘‘through the conscience we judge that something should
be done or not done; and in this sense, conscience is said to
incite or to bind.’’ (1981, I, 79, 13) Due to the natural habit
of ‘synderesis’ (se above) we can make moral judgments
about particular situations (Ibidem). As Langston (2011)
explains ‘‘the function of conscience for Aquinas is to
apply the general principles of ‘synderesis’ and the more
content-laden secondary principles developed from pru-
dence to particular circumstances. Prudence is involved in
the application to particular circumstances, according to
Aquinas, because it is connected to the correct perception
of individual circumstances.’’
In Aquinas’ ethics, particular situations should be
judged in the light of the natural law with practical wisdom
as a prudent person would do. As noted above, practical
wisdom does not deal with universals only, but needs to
take cognizance of singulars also (Aristotle 1934, VI, 7). In
line with this, Aquinas affirms, ‘‘it is necessary for the
prudent man to know both the universal principles of rea-
son, and the singulars about which actions are concerned.’’
(1981, II–II, 47, 3) Applying this to our problem means
considering both universal principles of natural law and
particular situations, including every aspect of diversity.
Practical reason and prudence or practical wisdom seems,
therefore, a key element for diversity as well as the cor-
rectly application of universal principles.
11 According to Aquinas, general principles of the natural law, in the
abstract, cannot be blotted out from men’s hearts. But ‘‘natural law is
blotted out in the case of a particular action, in so far as reason is
hindered from applying the general principle to a particular point of
practice, on account of concupiscence or some other passion’’ In
addition, ‘‘the secondary precepts, the natural law can be blotted out
from the human heart, either by evil persuasions, just as in speculative
matters errors occur in respect of necessary conclusions; or by vicious
customs and corrupt habits, as among some men, theft, and even
unnatural vices (…) were not esteemed sinful.’’ (Aquinas 1981, I-II 94, 6).
776 J. C. das Neves, D. Melé
123
Regarding universal principles, the first principle of the
natural law –‘good is to be done and pursued, and evil is to
be avoided’– includes what is generally accepted as human
values and good and also show the ends of virtues. Living
in accordance with such values and virtues should be at the
core of dealing with diversity. As noted, this includes the
Golden Rule and justice, one of the first requirements of
which is respect for human dignity and rights.
From Aquinas’ thought one can infer that every human
being has intrinsic dignity, because (s)he is a person, and
person ‘‘signifies what is most perfect in all nature’’ (1981,
I, 29, 3). Human dignity is discovered from both faith and
reason. According to the Bible (1966, Genesis 1:27), man
and woman are made God’s image. In addition, the human
being is intelligent and free to be judge and master of him
or herself; and he or she is the source of actions, which are
his or her own and fall under his responsibility and control
(cf Aquinas 1981, I-II, Prologue). Human rights, at least in
a seminal way, can be related with Aquinas’ natural law
(Messner 1965, pp. 278, 326; Maritain 1951, pp. 95, 97ff)
and with the fundamental virtue of justice.
Natural law entails human dignity and natural human
rights. These notions are in many consensual and com-
monplace elements of our culture, above all in the uni-
versal declarations of human rights, and they are used in
codes of conduct of business firms. 12
Neighborly love, and all other virtues animated and
inspired by it, are also very relevant in Aquinas’ ethics, as
noted above, and this has implications in dealing with
diversity, since this love does not reject diversity. In
Christian tradition, assumed by Aquinas, love for one’s
neighbor in universal, diversity does not matter –we will
remember here the parable of the good Samaritan (Bible
1966, Luke 10:25–37), in which someone (a Samaritan)
takes care of a man, from a tribe which was an enemy of
his own, who had been attacked and was badly wounded.
To sum up, Aquinas’ ethics provides universal princi-
ples through natural law, which includes, on one hand, an
absolute respect for human dignity, along with the exis-
tence of natural rights, human values and virtues; and on
the other hand the consideration of particular situations,
including diversity, and their evaluation with practical
wisdom. This is not too far from the Donaldson’s proposal
the above-mentioned article (1996), although with some
qualifications. This scholar suggested three principia or
criteria for companies operating in a global context–we can
add in dealing with diversity: (1) Respect for core human
values, which determine the absolute moral threshold for
all business activities (2) respect for local traditions, and
(3) the belief that context matters when deciding what is
right and what is wrong (1996, p. 52). Aquinas’ approach
as presented here permits us to accept ‘core human values,
which determine the absolute moral threshold for all
business activities’, if such values are consistent with
‘human good’ understood though practical wisdom. As we
have mentioned this should include absolute respect for
human dignity and human rights. Local traditions can also
be accepted in everything which is not contrary to the
natural law. Of course, context matters and it should be
considered by reflecting from universal principles of nat-
ural law with the support of practical wisdom.
Ethical Dialogue
Last, but not least, Aquinas suggests not only a normative
approach for making moral judgments but also practical
suggestion for an ethical dialogue, and the possibility to
rise certain consensus, without putting aside the search for
the truth. In St Thomas’ time, debates (disputatio) were a
method widely used in academic work to reach conclu-
sions. He would thus be very much in favor of ethical
conversations between different positions. The starting
point is a sincere respect for good and truth, which exists in
everybody. This is derived from the general principal that
good and truth are everywhere:
As the good is in relation to things, so is the true in
relation to knowledge. Now in things it is impossible
to find one that is wholly devoid of good. Wherefore
it is also impossible for any knowledge to be wholly
false, without some mixture of truth. Hence Bede
says (Comment. in Luc. xvii, 12) that ‘no teaching is
so false that it never mingles truth with falsehood’
(Aquinas 1981, II–II 172, 6).
This approach is neither relativism nor a skepticism
regarding the truth, but tolerance with people, carefully
considering their arguments and showing one’s own
reasons. It is by no means imposition of one’s opinion.
In the 13th century, the firmness of each debater’s
conviction was obvious –although presently is much
muddled. In most of the articles of the Summa Theologiae,
the major work of Aquinas, we find the author gathering
those bits among the several positions to reach the answer.
But all efforts must aim at the truth, not neutral consensus,
not vague average or eclectic ambivalence.
Among many ideas about ethical debates found in St
Thomas works, we may comment on two. The first is to
12 Thus, Apple Supplier Code of Conduct explicitly quotes the
Universal Declaration of Human Rights and one of the sources and
has as its first rule: ‘‘Suppliers must uphold the human rights of
workers, and treat them with dignity and respect as understood by the
international community.’’ A different question is whether or not this
is applied in some cases or situations. Thus, Apple has been accused
by The Economist of having lied regarding its activities in China
(Anonymous 2012).
Managing Ethically Cultural Diversity 777
123
always make sure all parts in the conversation have the
right motives. Many discussions increase the problem,
because this aspect is overlooked. When considering how
to debate with unbelievers he says: ‘‘On the part of the
disputant, we must consider his intention. For if he was to
dispute as though he had doubts about the faith, and did not
hold the truth of faith for certain, and as though he intended
to probe it with arguments, without doubt he would sin, as
being doubtful of the faith and an unbeliever. On the other
hand, it is praiseworthy to dispute about the faith in order
to confute errors, or for practice.’’ (Aquinas 1981, II–II 10,
7) All conversations are only virtuous if the participants
have the right intention. If in the discussion someone aims
only at attacking truth, profiting from distortions or creat-
ing confusion, the dialogue is better avoided.
A second very useful rule we can learn from Aquinas
has to do with the kind of reasoning we should use. If, as
was stated above, cultural differences are relevant due to
differences in world view, then it is very important to find
the common ground, in order to derive the logic and
argumentation. Again a theological discussion of Aquinas
time sheds light on the importance of seeking common
points:
In a debate [ordained to eliminate doubts about the
truth of something] one should use the authorities
accepted by those with whom we dispute. For
example, if we debate with Jews, it is necessary to
present the authorities of the Old Testament. With
Manicheans, which reject the Old Testament, it is
necessary to use only authorities of the New Testa-
ment. But, in debating with Schismatics, which
accept both the Old and New Testament, but not the
teaching of our saints, as is the case with Greeks, it is
necessary to debate with them from the authorities of
the Old and New Testament and the doctors which
they accept. If they are not convinced by any
authority, we should descend to natural reasoning to
convince them. (Aquinas 1269, IV, 9, 3)
This finds application in business. An example of this
general attitude, conveyed by the two principles, may be
found in Marks and Spencer code of ethics: ‘‘Discuss the
concern with your line manager. They have a responsibility
to listen and respond to any matter that is of concern to
you.’’ (Mark and Spencer 2010, p. 8)
Conclusion
Cultural diversity is an inescapable reality and a concern in
many businesses where it can often posit ethical questions
and dilemmas. Our discussion leads us to conclude that,
although Thomas Aquinas may be perceived as a voice
from the distant past, his writings content helpful and
original ideas and criteria to inspire managers in dealing
with cultural diversity.
According to Thomas Aquinas, cultural differences are a
part of the perfection of the universe, their impact on ethics
proceeds mostly through their world visions, and they exist
over a common ground of human nature. He suggests an
attitude of tolerance toward people ideas and religious or
ethical position, without giving up the search for truth, and
to avoid discriminations in judgments, acting with impar-
tiality as a requirement of justice.
Aquinas systemic approach aids us in placing the
problem in its proper context, where it can be reflected on
from the perspective of virtue ethics, with a central role of
practical wisdom and the primacy to neighborly love, and
the moral natural law.
Rather than a set of rigid standard without considering
diversity, Aquinas focuses on the common human ground,
which allows for the indispensable dialogue between dif-
ferent positions. When dealing with practical questions the
problem is always one of finding the right balance between
conviction and compromise, general principle and cultural
specifics, tolerance and dialogue, always guided by prac-
tical wisdom. Aquinas provides many valuable guidelines
in the search for this balance, which can be applied in
current business situations when dealing with diversity.
Aquinas’ moral system may be useful for modern man-
agers who face ethical issues and dilemmas raised from
cultural diversity. A system, however, which requires fur-
ther research and development. Our finding show, however,
some basic attitudes for managing diversity: (1) deal with
diversity with sympathy, (2) being tolerant with other
positions without adopting a skeptical or relativistic position
in searching the truth, (3) remembering that everybody has
some aspect of truth to be considered, (4) applying neigh-
borly love toward everyone as a first principle of morality,
(5) developing practical wisdom to be able to apply uni-
versal principles to specific situations risen from diversity,
(6) Balancing universal and permanent basic standards (first
principles of natural law) with local customs and particular
context, (7) trying to proceed though conversation and
debate, finding a consensus with good arguments, but
always with respect for human dignity and rights.
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