Manage Quality and Identifying Waste

Summative Assessment: Manage Quality and Identifying Waste

Top of Form

Managing risk and ensuring quality requires skillful resource management. Resource management enables a leader to operate from a position of ability and planning rather than managing reactions to crises. Resource management also lends itself to creative team building and the diffusion of change.

 

To prepare for your monthly meeting with your team, you have developed a presentation called Managing Quality and Risk. You would also like to use the time to address increasing stress and rush during transitions with patients and shifts. You have decided to create another section in the presentation called Identifying Waste.

 

For this assessment, you will create a Microsoft PowerPoint® presentation incorporating the details of both sections of the assessment. Interpersonal communication skills are integral to presentation of organized ideas and change.

 

Create a 14- to 20-slide PowerPoint® presentation that includes the following:

Managing Quality and Risk

Consider how managing quality often means addressing small issues to prevent them from escalating into ethical, legal, or fiscal risks for the organization. Keep in mind, you are adding to your presentation with the goal of showing your chief nursing officer how you plan to address the topic you select from the list below.

 

Select one of the following topics:

· Mitigating bullying and lateral violence

· Managing conflict

· Using power to influence elevations for value and safety

· Valuing diversity

 

Identifying Waste and Resource Management

Think about the clinical environment where you work or one in which you previously worked.

Identify opportunities for waste reduction. Consider the following:

· Setting: administrative, operational, clinical

· Efficiency

· Value to patient

· Value to quality and safety in nursing practice

 

Develop a plan to carry out your suggestions as a nurse leader on your floor. Consider:

· Available resources: time, budget, space, industry collateral, personnel

· Employee engagement

· Change management principles

· Team dynamics

· Communication strategies

 

Suggest process changes to improve the situation as if you are communicating to frontline staff and nurse leaders and explaining your findings.

 

Format your PowerPoint® presentation to ensure the slides only contain essential information and as little text as possible. Do not design a slide made up of long bullet points. Include detailed speaker notes for each slide of your presentation. Your speaker notes convey the details you would give if you were presenting.

 

I agree that Risk Management is an essential part of any organization. I believe that frontline workers often follow the path of least resistance, avoiding asking questions that could reduce company risk because it appears too complex to reach the Risk team or assume it will take too long to get an answer. I am grateful to work at an institution in which frontline workers  can reach out through online messaging to the Risk Management team with quick questions and clarifications, or to set up phone calls or meetings. I truly believe that their presence and accessibility at my facility not only has increased collaboration and my own personal awareness of rules and strategies, but we have also reduced risk to the company, staff, and other patients in keeping a safe environment.Review the Create Speaker Notes page on Microsoft® for more help.

Please use the grading Rubric

· Waste Reduction

30% of total grade

Clearly identified opportunities for waste reduction; the setting - administrative, operational, clinical; efficiency; value to patient; and value to quality and safety in nursing practice were clearly communicated.

· The Plan

30% of total grade

An innovative plan to carry out the suggestions as a nurse leader was comprehensive; a high-level summary of available resources was provided; employee engagement needs, change management principles, team dynamics, and communication strategies were clearly.

· Process Changes

30% of total grade

The suggested process changes designed to improve the situation were clear.

Presentation Notes

5% of total grade

The presentation included detailed speaker notes for each slide.

· Writing

3% of total grade

· Writing

3% of total grade

APA Guidelines

2% of total grade