Communication4

Professor Rys

COM 270

Date:

Making a Reservation Online Flowchart

Think of a restaurant to make a reservation to

Go on Google and search for restaurants until one is found

Do you have a restaurant in mind?

NO

YES

Go on the restaurant’s website

You must go to restaurant and speak to someone in person. There may be no option to make a reservation ahead of time

Call the number of the restaurant to make a reservation over the phone

Is there a phone number for the restaurant?

There is no option to make an online reservation

Reservation has been made

Fill in your name, phone number, email, the date and time of your reservation, and number of guests

Click on Make a Reservation link

Is there a Make a Reservation Online option?

NO

YES YES NO

Click confirm reservation

Call the number of the restaurant to make a reservation over the phone

Did you receive a confirmation email?

NO

YES