Process Improvement Plan: Risk Assessment

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Running head: GOALS AND OBJECTIVES 1

GOALS AND OBJECTIVES 2

Goals and Objectives

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Institution

Date

Goals and Objectives

By implementing the new process of food and employee retention strategies, McDonalds will be able to optimize increased sales and increased production. With the new process, the company will also optimize both short term and long-term goals contributing to the overall mission and vision (Campbell, 2016). Short term goals that the company wishes to accomplish within 6 months of implementation of the new process are:

15% Reduction in turnover rates

3% increment in sales

2% increment in profits

50% reduction in use of synthetic food additives and ingredients.

Conduct employee training, motivation activities and workshops every 2 months.

With those short term goals, the company will build a good company image and cut the employee turnover rates.

Timeline for implementation of the new processes

Because the new process requires a great deal of resources and time, it is important that it is implemented at the beginning of the second half of the accounting year. This means that the new process will be implemented at the beginning of the month of July, 2018. It is important that the new processes are implemented in this period so that the company can devote some resources and be able to account for it at the end of the accounting period (TriplePundit, 2011). The new process implementation schedule goes as follows: 2nd to 6th July 2018: Employee Training Workshop

In the workshop, employees are going to be trained on current holistic food processing methods. Due to new processes being implemented, the company is going to hire new cooks/chefs who are going to teach other employees on the new, holistic and organic methods of food processing. The activity of hiring a new cook/chef will be done from 9th to 13th July 2018.

How the new process will improve the organization?

After implementation of the new processes, the McDonald’s research team will do some research in order to ascertain if the new processes are effecting the desired changes in the organization (Campbell, 2016). However, the new processes are expected to bring about some changes which the researchers shall use to measure against the projected changes. The new process is expected to produce the following results by the end of December 2018.

15% Reduction in turnover rates

3% increment in sales

2% increment in profits

5% reduction in the production cost

10% increment of the North American fast food market share

How management theories shall be of help in implementing the new processes

The contingency theory

The contingency theory shall be of great help when it comes to solving the day to day issues in order to ensure that everything that takes place in the organization is in line with what the new processes targets to achieve for McDonald’s.

Systems approach

When implementing the new processes, systems approach to management of the organization will be important in ensuring that the organization puts in place the right organizational structure that will meet the needs of the new processes.

References

Campbell, J. (2016). SMART criteria. Salem Press Encyclopedia. Retrieved from http://vlib.excelsior.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=ers&AN=100259301&site=eds-live&scope=site

TriplePundit. (2011). Set SMART goals to effect organizational change. Retrieved from http://www.triplepundit.com/2011/12/start-smart-finish-first/