M5 Assignment 2: LASA: Business Plan
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M4_A2_Simpson_J.doc.docxRunning Head: BUSINESS PLAN 8
Jason Simpson
Assignment 2: Business Plan Breakdown 4 – The Operations Plan
Argosy University
MSOL Consulting
Define the management team by drafting an organizational chart and a plan for hiring employees.
As a business is continually growing, it needs to keep on hiring new and competent employees. It can do so by hiring more specialized employees and it requires a more formal departmental organizational structure in order to optimize its level of productivity. A company should, therefore, be in a position to use a step-by-step plan for proper planning of employees in order to make sure that it has developed strong teams and groups that can help it to maximize the value of the company.
Organizational chart
An organization chart is much essential to a company as it shows the internal structure of a company; it shows various employees positions with respective positions which are either represented in terms of photos, boxes, shapes. They also take into account of links, emails and illustrations. An organization chart is basically essential in showing the hierarchy and ranks of different workers within an organization, jobs and the different departments that make up a company. For this, we would use this type of organization chart to show the various positions and jobs within the organization.
Draft the key employee policies and a code of ethics.
Employee’s policies and procedures are essential for the survival of a business as they are used to define how employees are expected to conduct themselves in order to ensure a harmonious relationship in the organization. In most case, employee’s policies and procedures are developed by the human resource department and distributed to the employees in the form of a handbook. This calls for employees to use a handbook as a guide to get the relevant information on a company. For example, they are in a position to get the necessary information on vacation, sick offs and on terms of pay. On the other hand, code of ethics is a document that is used to outline the mission and value of a business organization. It also outlines how professionals are supposed to approach a problem. Ethical principles are mainly based on the organizations outlined core values and also states how organization core values and standards are held within an organization.
Some of the employee policies and code of ethics would work out well for MSOL Consulting Company may include;
Violations of the Policy
These form the grounds for discharge or disciplinary action for employees, examples include;
B. Disciplinary action shall be taken will be taken not only to the employees who participate in the violation but also to those employees who;
1. Have failed to make a report on issues related to policy violation
2. Employees who have concealed deliberately concerning any form of violation of employees policies.
3. Employees should be aware that participating in product development activities may be in a position to raise antitrust concerns
Reports and Periodic Reviews
Any employee who may be requested to engage into activities which may violate their policies is requested to report such information to their managers or their seniors.
Compliance with Section 1 of the Sherman Act
1. No employee should enter into a contract or agreement either whether expressed or implied with a competitor or a third party.
2. Employees should be aware that participating in product development activities may be in a position to raise antitrust concerns.
Describe the supply chain of the venture, with its main components and its management approach.
The supply chain management for the venture is much essential for the company in order to ensure that the supply chain is cost effective and efficient. The supply chain entails collections of steps that a company takes in transforming its raw material to finished products. In for MSOL Consultant firm to optimize its supply chain, it should be in a place to do planning. Planning involves putting in place strategies which can address on how a given product or a service is able to meet the needs of a customer. MSOL Company should ensure that it has proper plans in place in order to maximize their profitability. The second thing is to build up a strong relationship with their suppliers of the raw materials that are needed by the company in making the products produced by the company. This calls for the company to undertake an intensive search for reliable suppliers who have a nice track record and also have the potential of meeting the set deadlines.
Describe the manufacturing or customer service processes, discussing economies of scale and plans for attaining those economies (if applicable).
Since the clients for this company is a healthcare organization, the company should be in a position to improve its services towards making sure that it has a smooth clinical transition. This would call for the consultancy firm to high quality and cost-effective equipment in order to improve its general performance. Delivering high-quality services would enable the healthcare to upscale and make substantive efforts towards improving their quality care in their general operations. Economies of scale are defined as the cost advantage that is enjoyed by a company due to large-scale operations, which in most case is measured in terms of the output. Most companies use economies of scale to gain a competitive advantage over smaller firms in the market. Some of the possible ways that MSOL Company can use in order to achieve economies of scale include;
1. By Improving efficiency and the production process. Company management should have adopted a technical approach in dealing with re-engineering their business process in order to attain a competitive advantage.
2. Making bulk purchases-A company should be in a place to buy their raw material in bulk in order to enjoy a barraging power over other small firms in the market.
3. MSOL firm should consider making an investment in order to get expertise to run their operations. They should make a move to hire special managers who can help a lot in streamlining the business process.
4. Larger organizations have always a tendency of credit ratings over smaller firms. This means that they can get cheaper loans which they can use to finance their operations.
Discuss significant innovations related to the delivery process, production (if applicable), inventory management (if applicable), and distribution.
Innovation is so essential for the survival and growth of the business; in this case, the MSOL Consultant Company should be in a position to come up with an interactive web to improve its service delivery. In so doing the company would have in a position to give an interactive platform where customers would request for essential service offered by the company. The company would also get essential feedback concerning the quality of services provided by the company.
Describe methods to define and ensure the quality of the products or services.
In order to maintain quality delivery of service, the company would have to attend customers with dignity and utmost respect. The company can do so with an intention of increasing customer satisfaction level. Secondly, a company should be in a position to check on the quality of products. It should also ensure that it has got the right advertisement for its products.
Discuss laws impacting the business and methods for compliance with federal, state, and local tax laws.
Business in the United States has an option to choose from many different models, styles and types of growth but all of them are all regulated and governed by government regulation. Some of the laws that affect business operations include; general misconduct of the business, financial reporting procedure and operations of the business. These forms of business laws vary depending on the type of business. (Abrams, 2014).
Some of the laws that may affect the business include;
1. Obtaining a trading license for the business- Every business organization should be in place to obtain the trading license from the relevant local authority.
2. Stating their liability clause- Business should be in a position to state their liability in order avoids a lot of legal issues.
3. Stating of the business form- It is vital for a business to state its form, i.e., whether the business sole proprietor, partnership.
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References
Abrams, R. M. (2014). Successful business plan secrets & strategies: America's best-selling business plan guide!
British Columbia. (2005). Business plan. Victoria, B.C.: Forest Investment Account, Forest Science Program.
Canadian Coast Guard, & Canadian Coast Guard. (2012). Business plan. Ottawa: Integrated Business Management Services, Canadian Coast Guard.
