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Justice Administration Police, Courts, and Corrections Management

Ninth Edition

Chapter 5

Police Personnel Roles and Functions

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Roles of the Police Executive (1 of 3)

Interpersonal role:

Figurehead-ceremonial functions

Leadership-motivate and coordinate workers towards mission, goals, and needs within the department and community

Liaison-interacts with other organizations

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Roles of the Police Executive (2 of 3)

Informational role:

Monitoring/inspecting-reviews the department’s operations to ensure that it is operating smoothly

Dissemination-involves distributing information to members of the department via memoranda, orders, policy and procedure

Spokesperson-providing information to the news media

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Roles of the Police Executive (3 of 3)

Decision-maker role:

Entrepreneur- sell ideas to members of the governing board or department

Disturbance handler-resolving minor disputes between staff members to dealing with major events like riots.

Resource allocator-understand the agency’s budget and its priorities

Negotiator- resolves employee grievances and through an appointed representative at the bargaining table to represent the best interests of the city and the labor during the collective bargaining.

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Law Enforcement Executive’s Position

To prepare for a chief executive’s position:

Education

Know what CALEA requires to become accredited

Know the technological aspects of the job

Develop critical thinking and communication skills

Look for mentors and ask for advice

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Tips and Preparation for the Assessment Center

Assessment center

A process used for promoting and hiring personnel that may include oral interviews, psychological tests, group and in-basket exercises, and writing and role-playing exercises.

During each exercise, several assessors or raters analyze each candidate's performance and record some type of evaluation.

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Chiefs of Police

The top official in the chain of command of a municipal police department.

The mayor/governing board expect the chief to communicate with city management about police-related issues and to be part of the city management team.

Members of the agency also have expectations of the chief executive.

Special-interest groups expect the chief to advocate policy positions that they favor.

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Who is Today’s Police Chief?

Majority hold a graduate degree.

Or completed additional training at a number of recognized specialized training.

Most chiefs are 50-60 years old.

Lends to shorter tenure which could be negative.

Most were hired from outside the department.

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Navigating the Political Arena

Politics are involved in everything they do.

Chief’s often receive requests from groups, companies, and individuals to address their needs, requests, and demands.

Norm Stamper- “everything about policing is ultimately political”.

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Under Fire and Being Fired

The chief’s job is made more difficult by today’s close and sustained scrutiny of all facets of police operations.

Little patience with changes in police agency culture and operations.

Police officers should not be blamed for the racial injustices of the past.

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The Sheriff (1 of 2)

The top official in the chain of command of a county law enforcement agency.

The position of sheriff has played an important part in the early law enforcement activities of colonial America.

Because of the diversity of sheriff's offices, it is difficult to describe a typical sheriff's department.

However, functions commonly associated with the sheriff's office include:

Serving and/or implementing civil processes (divorce papers, liens, evictions).

Collecting certain taxes and conducting real estate sales (usually for nonpayment of taxes) for the county

Performing routine order-maintenance duties

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The Sheriff (2 of 2)

Sheriffs also typically engage in duties relating to:

Law enforcement (with patrol, traffic, and investigative functions)

Courts (as civil process servers and bailiffs)

Corrections (in the county jails)

Sheriffs are elected in all but Rhode Island.

There is no sheriff in Alaska and Connecticut and Hawaii does not have a traditional sheriff’s position.

Sheriffs tend to be older, less likely to have been promoted through the ranks of the agency, and less likely to be college graduates or to have specialized training than police chiefs.

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Middle Managers

Typically a captain or lieutenant, who coordinates agency units' activities and sees that the administrative strategies and overall mission are carried out

Generally the intermediate level of leadership in a hierarchical organization, they report to the higher echelon of administrators and carry out their policies and the agency's mission, while also supervising subordinate managers and employees.

Lieutenants assist the captain in running the shift.

When there is a shortage of sergeants, the lieutenant may assume the duties of a first-line supervisor.

The lieutenant's position is a training ground for future unit commanders (the rank of captain or higher).

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First-Line Supervisors: The Patrol Sergeant

One’s first promotion, often very difficult to achieve.

“gold badge”

A lot of officers apply

Seek a well rounded officers

The first-line supervisor directs, controls, and evaluates the work of field personnel, ensures that agency policies and procedures are followed, counsels and places employees where resources are most needed, resolves employee conflicts, and performs related duties.

Caught between upper management and rank-and-file officers.

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Assuming the First-Line Position: Roles and Functions

A good patrol officer is not automatically a good supervisor.

Often placed in charge of former peers.

Often a transitional phase of learning to command and receiving cooperation from subordinates.

Seeking to get the best performance from subordinates.

Dynamic and not a static position.

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Types of Supervisors

Traditional-expect their subordinates to produce high levels of measurable activities and to be efficient.

Innovative-associated with community policing and want subordinates to develop relationships.

Open to new ideas.

Supportive-also wants good relationships, but are concerned with protecting officers from what are viewed as unfair management practices.

Active- supervisor tends to work in the field and are perceived as being hardworking and competent.

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Police Leaders and Credence to a “Ferguson Effect”

Former FBI director Comey argued that with cellphone recordings of police actions being posted on social media, the police now feel they are “under siege”.

As a result police are less likely to do the marginal additional policing that suppress crime.

Lack of scientific testing has led to criticism.

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The Patrol Officer

The police perform four basic functions.

Enforcing the laws

Performing welfare type services (such as maintaining or assisting animal control units, reporting burned-out street lights or stolen traffic lights and signs, delivering death messages, checking the welfare of people in their homes, delivering blood)

Preventing crime (patrolling, providing the public with information on locks and lighting to reduce the opportunity for crime)

Protecting the innocent (by investigating crimes, police systematically remove innocent people from consideration as crime suspects)

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What Traits Make a Good Officer?

Being incorruptible or high moral character

Well adjusted

People oriented

Without being overly emotional, impulsive, or aggressive

Strong cognitive skills

Good oral and written communication skills

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Addressing Front-End Problem: Recruiting Quality Officers

Difficult to recruit due to a competitive job market.

Struggle to retain diverse officers.

Today people have higher incidents of obesity, major debt, drug use, and criminal records.

To improve recruiting:

Publicize hiring campaigns and recruit in good locations.

Focus on positives of police work.

Provide example test online

Try to problem-solve on diversity issue.

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Sexual Harassment

2013 Lonsway study found sexual harassment is very present in law enforcement.

Most is dirty stories and jokes

But unwanted sexual attention is still present and often perpetrated by the supervisor.

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Copyright

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