Corporate (Organizational) Climate

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Title of Paper (centered in bold)

Your Name(s)

Business Department, Santa Ana College

Bus 222 – Section # (replace yellow area with your section number, i.e. BUS 222-84007)

Your Instructor’s Name

Today’s Date (e.g. May 1, 2020)

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Executive Summary

Start here (we do not indent the first paragraph in the executive summary)

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Table of Contents

EXECUTIVE SUMMARY ................................................................................................................................. 2 TABLE OF CONTENTS .................................................................................................................................... 3 (REPLACE THIS FIRST LEVEL HEADING WITH THE TITLE OF YOUR PAPER) .................................. 4

SECOND LEVEL HEADING (EXAMPLE) ..................................................................................................................... 4 Third level heading (example) ............................................................................................................................ 4

Forth level heading (example) ......................................................................................................................................... 4 COMPANY BACKGROUND ............................................................................................................................. 5 CLIMATE ........................................................................................................................................................... 6 GLASSDOOR ANALYSIS ................................................................................................................................. 7 CONCLUSION ................................................................................................................................................... 8 REFERENCES ................................................................................................................................................... 9 LIST OF FIGURES .......................................................................................................................................... 10 APPENDIX ....................................................................................................................................................... 11

NOTE: To make the automated features of this Table of Contents (ToC) work, you must be

familiar with updating a ToC in MS Word. As you change or add headings in the paper (Home

tab, Styles Pane), you must update the entire ToC. It is done with 2-3 clicks.

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(replace this first level heading with the title of your paper)

Start here (add second-, third-, and if necessary, fourth-level headings as needed, and

please refer to the “Course Information” module for the APA-7 Student Paper Example &

Guidelines to assist you in preparing a correctly formatted paper)

Second level heading (example)

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Third level heading (example)

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Forth level heading (example). Start here

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Company Background

(Paragraph 1) Introductory paragraph. For example, Chick-fil-A is one of the largest

American fast food restaurant chains and the largest whose specialty is chicken sandwiches. Its

headquarters are in College Park, Georgia. Chick-fil-A was originally founded as the Dwarf Grill

in 1946, changing the name to 'Dwarf House' until rebranding as Chick-fil-A in 1967. The

company operates more than 2,300 restaurants, primarily in the United States with locations in

47 states and plans for a location in Hawaii to be the 48th state. The restaurant serves breakfast

before transitioning to its lunch and dinner menu. Chick-fil-A also offers customers catered

selections from its menu for special events.

(Paragraph 2) Many of the company's values are … For example, Chic-fil-A is influenced

by the religious beliefs of its late founder, S. Truett Cathy, a devout Southern Baptist. All Chick-

fil-A restaurants are closed for business on Sundays, as well as on Thanksgiving and Christmas.

The company's stance in opposition to same-sex marriage has been the subject of public

controversy.

(Paragraph 3) The key players of the organization are: ...

(Paragraph 4) Some recent events for this company are: ...

(Paragraph 5) Their main clients are: ...

This section was completed in Module 4

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Climate

Climate (See example below)

One of the key components of the Chick-fil-A's people-oriented corporate climate is that they

recruit for culture. That means they hire people who identify with Chick-fil-A's culture. Chick-fil-A’s

proven talent selection process focuses on three C’s: character, competency, and chemistry. These

qualities are harder to gauge than traditional factors, but she claims it is possible if you commit to deeper

observation. For example, an individual with character will treat everyone they come across with respect

and kindness, no matter their position.

Another component of Chick-fil-A’s corporate climate is that they invest in the people already on

their team. Offering opportunities is important, but stewarding employees starts with one transformative

practice: Tell the truth. In the midst of a world that’s grown tired of corporate doublespeak, conveying the

truth in a respectful way when it comes to performance, expectations, and more is revolutionary. It’s also

the kindest thing you can do for an employee and creates a culture of trust that prizes individuals and

relationships.

Chick-fil-A’s culture isn’t just felt and lived by Chick-fil-A employees. Chick-fil-A guests also

experience the company’s compelling culture. It’s understood that every single person who walks through

the doors of a Chick-fil-A restaurant anywhere in the country can expect to be treated with honor, dignity,

and respect. Chick-fil-A employees have helped Chick-fil-A become just as known for its “Second-Mile

Service” and delivering the signature response of “It’s my pleasure” as it is for delicious chicken.

Chick-fil-A is proud of its Christian background. They have had some issues with LGBTQ+

community... (It’s okay to include controversial topics of your company.)

In module 5, we will be writing the Corporate Climate section as shown below. Do not copy this example for your paper.

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Glassdoor Analysis

Start here

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Conclusion

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References

Ambady, N., & Rosenthal, R. (1993). Half a minute: Predicting teacher evaluations from thin

slices of nonverbal behavior and physical attractiveness. Journal of Personality and Social

Psychology, 64(3), 431–441. http://dx.doi.org/10.1037/0022-3514.64.3.431(EXAMPLE

ONLY)

Start here

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List of Figures

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Appendix

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