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Chapter 5: Recruiting Job Candidates

The Recruiting Process

Matches employees with jobs and creates a reasonable pool of qualified candidates for a job opening.

Process should be efficient because costs of recruiting, selecting, and training are often more than 100% of employees’ annual salaries.

Thumb rule: 15 to 25 qualified candidates for each job opening.

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External Forces Acting On Recruiting Efforts

Labor Market

The external pool of candidates from which recruits are drawn.

Supply and Demand and the Unemployment Rate

If unemployment is high, the job of recruiting is generally easier.

Competitors

A high number of competitors means a more difficult recruiting environment.

Social and Legal Environments

The social environment affects the ability to recruit new people.

The legal environment requires abiding by all EEO laws.

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Organizational Recruiting Considerations

What Policies to Set: The policies will determine the actions on the four other recruiting considerations.

When to Recruit: We recruit when we need someone to fill a job.

Alternatives to Recruitment: Do we have a viable and financially feasible way to solve our shortage other than recruitment?

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Organizational Recruiting Considerations

Reach of the Recruiting Effort: We need to identify our effective labor market.

Social Media Recruiting: Social media can provide recruiters with much more reach.

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Internal Recruiting

Internal Recruiting: Filling job openings with current employees or individuals known by current employees

Internal Recruiting Sources

Promotions or lateral moves from within

Promotions leave vacancies that may need to be recruited externally

Employee referrals

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Internal Recruiting: Advantages

Promotions and requested lateral moves increase organizational commitment and job satisfaction

Recruits know the “back channels” of the organization.

Recruit has interest in organization, knowledge of operations and processes, and comfort continuing to work in the company.

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Internal Recruiting: Advantages

Organization has existing knowledge of internal employees.

Internal is usually quicker than external recruiting and saves money.

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Internal Recruiting: Disadvantages

Applicant pool is significantly smaller.

Hiring from within opens another position to fill.

Success in one job doesn’t mean success in a different job.

External candidates may have better qualifications.

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Internal Recruiting: Disadvantages

Internal employees may feel entitled to the job.

It may create or perpetuate resistance to change.

It may stifle creativity and innovation if the individual is already immersed in the organization’s culture.

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

External Recruiting

External Recruiting: Engaging individuals from labor market outside the firm to apply for a job.

It can be accomplished in an open or targeted manner.

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

External Recruiting Sources

Walk-ins

Educational institutions

Employment agencies

Temporary agencies

Public (state employment) agencies

Private agencies

General

Contingency and retained agencies

Retained search firms/executive recruiters

Advertising

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Exhibit 5-2 Major Recruiting Sources

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

External Recruiting: Advantages

Avoids creating or perpetuating resistance to change

Finds individuals with complex skill sets who are not available internally

Lowers training costs by hiring someone with the requisite skills

Increases organizational diversity

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

External Recruiting: Disadvantages

Disruption of introducing different ways of operating

Takes more time and training costs

May adversely affect current employees’ motivation and satisfaction due to a perceived inability to move up in the organization

External hires have no history with the firm

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Challenges and Constraints in Recruiting

Budgetary Constraints

Policy Constraints and Organizational Image

Job Characteristics and Realistic Job Previews (RJP)

The Recruiter – Candidate Interaction

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Exhibit 5-2: Evaluation of Recruiting Programs

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.

Trends and Issues in HRM

Talent Wars

A global war for talent has become a reality.

Global Knowledge Workers

We will increasingly see a much larger number of contingent workers as a segment of the overall workforce.

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Lussier and Hendon, Fundamentals of Human Resource Management. © 2017, SAGE Publications.