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Demographic Information

Facility name & address. Care One at King James 1040 Rt. #36 Atlantic Highlands, NJ 07716

Administrator/visit guide name & contact info. Donna Montanelli/Director of Admissions 732-291-3400 x6507 [email protected]

Population served. Mid Atlantic and New England Markets 29 Locations in NJ Admits and discharges 20,000 patients every year.

History of the Organization

Establishment and existence. 45 years of family ownership, Care-One is a national health care management company.

Ownership, including partnerships and IHS. Founder- Daniel E. Strauss 4 Local partnered hospitals: Riverview Medical Center 6.5 miles, Monmouth Medical Center RWJ Barnabas Health 9 miles, Bayshore Medical Center 13 miles, Jersey Shore University Medical Center 21 miles.

Philosophy of Care. Holistic approach, embracing mind, body, and spirit as essential elements of health and wellness. They believe quality care, is personalized.

Current Status

Specific services provided. Long term care, respite care, Post hospital rehabilitation, assisted living, Alzheimer’s/Memory care. Specialty programs: Stroke rehabilitation, orthopedic rehabilitation, general surgery care and rehabilitation, Palliative, respite and hospice care, IV therapy, Respiratory care and rehabilitation, post-trauma care and rehabilitation, wound care, cardiac care. Dementia capable care program, Short stay rehabilitation, Sensory Spa

Accreditation. Medicare and Medicaid certified center and are contracted with most managed care plans.

Regulation and its influence. 5 Star rated by the centers for Medicare and Medicaid Services.

Financing. Most patients pay out of pocket for services. Preferred provider with most insurance plans.

Market forces.

Staff and human resources. Higher staff to patient ratio vs. NJ and U.S. averages. CareOne employed nurses, not contracted. All directors of nursing with 10 years or more experience. In house therapy program. Rehab directors are therapists not assistants. Certified nursing assistants.

Legal and ethical considerations.

Special leadership and management considerations. Providing a supportive environment for patients and their families.

The Future

Influence of recent healthcare reform/legislation/pending revisions.

Emerging leadership and management aims and goals. Current renovations being done to one wing of the facility for continuous improvement.

Problem(s) to be addressed; most pressing concerns. Maintaining a 5 star Medicare and Medicaid rating from site inspections.

***There were some questions that were left unanswered. I sent an email to Donna my contact thanking her for her time and to see if she could offer any insight. She was very helpful during my tour. I was impressed by the quality that was apparent throughout.