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LectureWk5-WorkSystem.ppt
  • Who?
  • What performer characteristics are essential considerations in workplace design?
  • What?
  • How do task characteristics influence workplace design?
  • Typical workplace needs:
  • Privacy and stimulation
  • Interaction with others
  • Physical comfort and safety
  • Personalization
  • Control or influence
  • In most industries, employees are now performing knowledge work rather than physical work.
  • This requires more attention and the ability to think.
  • Privacy is necessary for most to think clearly.
  • However, isolation can lead to a lack of stimulation, which in turn, leads to a lack of motivation and productivity.
  • Interaction is often required to collaborate
  • It can be used as a team building technique
  • It should be used wisely so as not to waste time or limit productivity.
  • OSHA (Occupational Safety and Health Administration) regulates employee safety.
  • Protection from harmful sounds, smells, bacteria.
  • Correct lighting, tools, equipment.
  • This allows for creativity and motivation.
  • Employees generally feel more comfortable if they can have control over their workspace.
  • Routine Work
  • Factory work
  • Packing boxes
  • Filing papers
  • Complex and Creative Work
  • Problem solving
  • Decision making
  • Variable events
  • Design Considerations
  • Noise Reduction
  • Heating, ventilation, and air conditioning
  • Furniture
  • Storage
  • Lighting
  • Color
  • Music
  • Open spaces
  • Spaces to accommodate meetings with technology
  • Activity based work settings with group offices, brainstorming areas, presentation areas, library
  • Walls/furniture/equipment that can be easily moved.
  • Smaller decentralized facilities for 8-35 employees
  • Searing arrangements
  • Building Location
  • Indoor Air Quality
  • Home Office Option
  • Pershing, J. A., Stolovitch, H. D., Keeps, E. J. (2006). Handbook of Human Performance Technology: Principles, Practices, and Potential, 3rd Edition, Pfeiffer (Wiley),