LectureWk5-WorkSystem.ppt
- Who?
- What performer characteristics are essential considerations in workplace design?
- What?
- How do task characteristics influence workplace design?
- Typical workplace needs:
- Privacy and stimulation
- Interaction with others
- Physical comfort and safety
- Personalization
- Control or influence
- In most industries, employees are now performing knowledge work rather than physical work.
- This requires more attention and the ability to think.
- Privacy is necessary for most to think clearly.
- However, isolation can lead to a lack of stimulation, which in turn, leads to a lack of motivation and productivity.
- Interaction is often required to collaborate
- It can be used as a team building technique
- It should be used wisely so as not to waste time or limit productivity.
- OSHA (Occupational Safety and Health Administration) regulates employee safety.
- Protection from harmful sounds, smells, bacteria.
- Correct lighting, tools, equipment.
- This allows for creativity and motivation.
- Employees generally feel more comfortable if they can have control over their workspace.
- Routine Work
- Factory work
- Packing boxes
- Filing papers
- Complex and Creative Work
- Problem solving
- Decision making
- Variable events
- Design Considerations
- Noise Reduction
- Heating, ventilation, and air conditioning
- Furniture
- Storage
- Lighting
- Color
- Music
- Open spaces
- Spaces to accommodate meetings with technology
- Activity based work settings with group offices, brainstorming areas, presentation areas, library
- Walls/furniture/equipment that can be easily moved.
- Smaller decentralized facilities for 8-35 employees
- Searing arrangements
- Building Location
- Indoor Air Quality
- Home Office Option
- Pershing, J. A., Stolovitch, H. D., Keeps, E. J. (2006). Handbook of Human Performance Technology: Principles, Practices, and Potential, 3rd Edition, Pfeiffer (Wiley),