statistical quality control

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Lecture4.pdf

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Lecture 4:

Lean Enterprise

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Outline

 Introduction

 Historical Review

 Lean Fundamentals

 Value Stream Map

 Implementing Lean

 Benefits to Lean Enterprise

 Additional Comments

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Learning Objectives

When you complete this chapter, you

should:

 Know the definitions of value added and

non-value added activities.

 Be able to describe the lean fundamentals.

 Be able to understand the function of doing

a value stream map.

 Be able to list some benefits to lean.

Historical Review

 Ford Motor Company –1920.

 Gilbreth’s concept of motion efficiency.

 Taylor’s principals of scientific management.

 Toyota visits Detroit

 Toyota Production System

 Shingo’s single minute die change.

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Lean Fundamentals

 Types of waste

 Categories of waste

 Workplace organization

 Concept of flow

 Inventory control

 Visual management

 Kaizen

 Value stream 6

Types of Waste

 Non-value added and unnecessary for the

system to function.

 Non-value added and necessary for the system

to function.

 Non-value added due to variation in quality, cost,

or delivery.

 Non-value added due to overstressing people,

equipment, or system.

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Categories of Waste

 Overproduction—Producing more, earlier, or faster than required by the next process.

 Waiting—Any idle time or delay waiting for materials.

 Transportation—Any movement of material.

 Defects—Products or services that do not conform to specifications.

 Inventory—Any inventory in the value stream.

 Motion—Any motion of a person’s body.

 Extra Processing—Processing that does not add value.

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Workplace Organization—5S’s

 Sort—Divide items into three piles: necessary, belong to another process, and unknown.

 Straighten—Arrange remaining items to reduce or eliminate motion.

 Shine—Practice good housekeeping.

 Standardize—Document the process.

 Sustain—Maintain by charts, checklists, and audits.

 Sometimes Safety

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Concept of Flow

 Continuous with a minimum of variation.

 This ideal situation requires one-piece flow. It

 Reduces time between order and delivery,

 Prevents wait time and delays,

 Reduces labor & space to store and move mat’l,

 Reveals any defects & problems early in the process,

 Reduces damage,

 Provides production flexibility,

 Reveals non-value activity.

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Concept of Flow (Continued)

 Forces employees to concentrate on the process.

 Equipment needs to be flexible & make changeovers quickly.

 Cell technology is applicable.

 Watch the one-piece flow video at http://www.youtube.com/watch?v=Bi9 R1Hqr8dI (a quiz will be given regarding this video) 10

Inventory Control  JIT—Right material arrives at the right time in

the right amount.

 Items are pulled through the system be the internal or external customer.

 Kanban is used as a signal to replenish items.

 Taki (beat) time, which is the rate of production based on customer demand.

 IT system controls the entire logistics from raw mat’l to consumer purchase.

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Visual Management

 A picture is worth a thousand words.

 Visual displays are used to inform people about customers, projects, performance, goals, etc.

 Signals are used to alert people about problems.

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Kaizen  Management encourages the continual activity

of small process improvements by operators.

 Kaizen Blitz is a highly focused action-oriented 3-5 day improvement workshop by a multifunction team to improve a specific process.

 Example—Managers, lawyers, regulators, technicians, & end users are tasked to reduce time for coal mining permits.

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Value Stream

 The specific flow of activities required to design, order, produce, and deliver a product or service to customer(s).

 May be more than one value stream in an organization.

 Ideally it will only include value-added activities.

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Value Stream (Continued)

 All operations are:

 Capable of meeting quality requirements.

 Available with no downtime.

 Efficient to eliminate unnecessary use of energy and materials.

 Able to meet customer demand.

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Value Stream Map (VSM)

 VSM graphically describes the sequence and movement of the activities.

 First develop map of current state.

 Next develop map of ideal state with only value-added activities.

 Difference provides opportunities for improvement.

 VSM in next slide and icons in following one.

 Theory of constraints (TOC)—one operation limits the throughput of the system at any one time.

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Implementing Lean 1. Establish cross-function team.

2. Train in lean fundamentals.

3. Construct VSM for current and ideal.

4. Analyze maps for best place to start.

5. Train people in lean and simple SPC tools.

6. Apply 5S and Kaizen.

7. Use Kaizen blitz where appropriate.

8. Expand to other areas.

9. Standardize the improvements.

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Benefits

 Tyco Flow Control: On time delivery—94%; Lead time—150 days to 56 days; Movement reduced by 68%; Machining capacity increased by 200%; Cycle time balanced; Incoming inspection reduced from 16 days to 1.

 Toyota success.

 Veridan Homes: Drafting time reduced by one hour; Inspection time by 50%; Cycle time 32 to 15 days.

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Benefits (Continued)

 U of Scranton students: Reduced inquiry response time from 13 days to one; Eliminate faculty involvement; Reduce application time from 88 days to less than one day.

 Marion IL Medial enter passed an accreditation audit.

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Additional Information

 The following slides on TQM are from the eighth edition. Some instructors may wish to use them.

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