Literature Review Assignment
ANDYXU666
Lecture3Slides.pptxTechnology and Digitalisation II: Digital Leadership, Virtual Teams, and Technology-Enabled Working
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Overview
Technology-Enabled Working
Virtual Teams & Digital Leadership
Metacognition
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Technology-Enabled Working
“When the World Economic Forum surveyed global HR decision-makers, some 44% pointed to new technologies enabling remote working, co-working space and teleconferencing as the principal driver of change. Concurrently, advances in mobile and cloud technology allowing remote and instant access were singled out as the most important technological driver of change, enabling the rapid spread of internet-based service models.”
https://www.weforum.org/agenda/2016/02/the-future-of-work/
Fuelled by cloud technology
Cloud technology: ability to access distributed computer processing and storage capabilities, relies on sharing of resources to achieve coherence and economies of scale
Employees can work anywhere in the world, stay connected 24/7, and systems are always up-to-date
Remove barriers to workplace mobility
Increased collaboration and communication
Real-time access to information
Track employee activity and productivity
Technology-Enabled Working
Virtual Teams
Virtual Teams
Virtual Teams (or VTs) are teams whose members use technology to varying degrees in working across locational, temporal, and relational boundaries to accomplish an interdependent task.
Martins, Gilson, & Maynard (2004: 808)
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Virtual Teams
Key Challenge of Virtual Teams—Distance
Distance affects how you feel about people
Distance affects how you know about people
Source: Mark Mortensen (2015)
“…communicating with your virtual team members should be considered at least four times as challenging as communicating with those sitting right outside your office.”
Source: Project Management Institute
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Virtual Teams
Managing Virtual Teams Effectively
The right team
People: good qualities
Size: small teams
Roles: core, operational and outer
The right leadership
Fostering trust
Encouraging open dialogue
Clarifying goals and guidelines
Sending a meeting agenda to participants 48 hours before the meeting
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Virtual Teams
Managing Virtual Teams Effectively
The right touchpoints
Onboarding
Having breaks every 30/60/90 minutes
No interruptions when someone is speaking
The right technology
Conference calling
Direct calling and text messaging
Discussion forums or virtual team rooms
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Ten Tips to build trust in virtual teams
Communicate a variety of topics
Share the time-zone burden
Be a connector
Rotate power
Standardize communication procedures
Clarify goals, roles, and expectations
Communicate frequently
Be reliable—do what you say you will do!
Create a virtual space for your team’s project and social documents
Select appropriate communication channel
Digital Leadership – Individual Level
Digital Leadership Capabilities
Digital Leadership
Why is digital leadership important?
By acting as a digital role model, leaders can maximise the potential of their employees to not only reinforce a digital culture but also shape the workforce of the future.
This digital leadership challenges many traditional expressions of leadership, such as:
Seizing the opportunities of the digital age and avoiding the extinction that comes with standing still demands a new type of leadership. This digital leadership challenges many traditional expressions of leadership, such as:
Command and control leadership – that can separate decisions from their context and impact
Layers of hierarchy – that slow decisions and blur roles
‘Gatekeepers’ to leadership – that can keep out new ideas and challenge diverse thinking
Extensive reporting – that consumes effort, reduces speed and filters out ideas and information.
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Meeting the digital leadership challenge
https://www.nousgroup.com/insights/leadership-disrupted-leading-digital-age/
To create an environment where answers can be found by many rather than told by a few, and it fosters daily experimentation and innovation closer to customers.
But this positive effect also exacerbates the challenge, because it means digital leadership must be fostered across a broader and often large segment of the workforce, beyond the executive level that is the go-to layer for investment in development.
At the same time, we are operating in a world where traditional training is time consuming, costly and less helpful to modern learners, who are self-directed, digitally savvy and easily distracted.
The ability to grow digital leadership at all levels and at scale can be a differentiator and an accelerator for businesses. Like the world of digital business, the path to great digital leadership is not a question of “best practice”, but requires fresh thinking, experimentation, and adaptation.
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Meeting the digital leadership challenge
https://www.weforum.org/agenda/2019/04/leadership-digital-age-leader/
The challenges ahead
Disruptions in the digital world occur at a phenomenal rate. They have the power to impact the way entire industries operate. All actors, from regulators to policy-makers, governments and digital leaders, need to proactively analyse the risks involved and come up with solutions for mitigating them.
Facebook’s security breaches, privacy policies and data sharing.
Leaders need to create systems that ensure transparency, a thorough audit of processes and the highest ethical standards in dealing with personal data, privacy of individuals and corporate information
By empowering others to pinpoint and solve critical problems, digital leaders will have the power to shape the future of our world.
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Meta cognition
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Meta cognition
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Meta cognition
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Summary of First Three Lectures…
Introduction
Technology and digitalisation I
Work automation
Big data
Cyber security
Technology and digitalisation II
Technology-enabled working
Virtual teams
Digital leadership
Some questions:
What are the potential risks of work automation?
How can we use big data wisely?
How can we become an effective digital leader to deliver high performance in the digital world?
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Assignment 2 In Detail
Questions to think about:
How can universities remain relevant in the digital economy?
Will traditional degrees be relevant going forward?
What are some threats to the survival/thriving of the higher education sector? (Be proactive and do additional readings)
Is RMIT University well-placed to thrive in the digital economy?
Drawing on the course materials and additional research:
Identify the potential issues and challenges which RMIT University is likely to face in the digital economy.
Discuss what RMIT University can do in the face of the issues and challenges you have identified.
Justify your recommendations.
Thank you! Keep in touch at [email protected]
