Literature Review Assignment

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Lecture1Slides-1.pptx

Introduction to Contemporary Management: Issues and Challenges

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Teaching Team

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Dr. Inju Yang (Course coordinator/Visiting Lecturer) – MEL

[email protected]

Mr. Praba Achuthan Nair (Lecturer) – SIN

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Mr. Chong Hock Chua (Lecturer) – SIN

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Mr. Jeffrey Thu Kuang Kwek (Lecturer) – SIN

[email protected]

Overview

Evolution of management thinking

What is “contemporary” management

What are the issues and challenges

Course arrangement

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Evolution of Management Thinking

Early Management: 3000 BCE-1776

Behavioural Approaches: Late 1700s-1950s

Classical Approaches: 1911-1947

Management Science Approaches: 1940s-1950s

Contemporary Approaches: 1960s-present

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Industrial revolutions

1. The First Industrial Revolution used water and steam power to mechanize production. 1765: steam engine

2. The Second used electric power to create mass production. 1870: a new source of energy, electricity, gas, and oil; chemical synthesis and methods of communication such as the telegraph and the telephone; the inventions of the automobile, and the plane in the beginning of the 20th century

3. The Third used electronics and information technology to automate production. 1969: the rise of electronics, telecommunications and computers; two major inventions, Programmable Logic Controllers (PLCs) and robots helped give rise to an era of high-level automation

4. Fourth industrial revolution. the Internet, a revolution happening right now

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Early Management: 3000BC-1776BC

3000-2500 BC: The Egyptian Pyramids

1400s: The Venetian warships

1776: Adam Smith’s Wealth of Nations

1780s-Mid 1800s: Industrial revolution

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Behavioural Approaches: Late 1700s-1950s

Late 1700s-Early 1900s: Working with people

1924-Mid-1930s: The Hawthorne studies

1930s-1950s: The “human relations” movement

1960s-Today: Organisational behaviour

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Classical Approaches: 1911-1947

1911: Scientific management

1916-1947:

General administrative theory

Principles of management

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Ford and Taylor – Scientific Management

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Inju Yang (IY) - 7.23min

Management Science Approaches: 1940s-1950s

Quantitative management

Operations management

Total quality management (TQM)

Management information system (MIS)

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Contemporary Approaches: 1960s-present

Two main perspectives

Open System perspective

Contingency perspective

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Contemporary Approaches: 1960s-present

Open system perspective

A system is a set of interrelated and interdependent parts arranged in a manner that produces a unified whole.

Organisation as being made up of “interdependent factors, including individuals, groups, attitudes, motives, formal structure, interactions, goals, status, and authority.”

It implies that decisions and actions in one organisational area will affect other areas.

Recognises that organisations are not self-contained.

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Contingency perspective

Organisations are different, face different situations (contingencies), and require different ways of managing.

The primary value of the contingency approach is that it stresses there are no simplistic or universal rules for managers to follow.

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Contemporary Approaches: 1960s-present

What makes contemporary management approaches different from previous approaches

Dynamic and open to constant changes.

Need to remain flexible

Flat – Hierarchy

Employee morale

Risk management fully integrated into key business processes and strategy

Technology-enabled

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Summary

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Early Management: 3000 BC–1776 BC

: Project management; rank and administration; self-interest, invisible hand; industrial revolution

Behavioural Approaches: Late 1700s-1950s

: The emergence of factories, division of labour; power sources; Hawthorne effect

Classical Approaches: 1911-1947

: Resource allocation; production; centralised planning

Management Science Approaches: 1940s-1950s

: Productivity; process management; economic efficiency

Contemporary Approaches: 1960s-present

: Contingency approach - different situations and conditions require different management approaches; collective decision-making; customer- and value-driven

Class Activity : Reviewing History of Management

Two-three key words for each of the stages of management history?

Discuss what makes contemporary management approaches different from previous approaches?

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What is Contemporary Management

Contemporary Management examines the way of thinking that is needed to address issues and challenges as they emerge in contemporary organisations.

Contemporary issues and challenges have arisen as a result of the changing nature of the external environments (VUCA).

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Define “Contemporary”

New

New environments

Technology and digitalisation

Diverse workforce

Globalisation and multiculturalism

New phenomena

Big data and cyber security

Bamboo ceiling effect

Multicultural individuals

New theories/perspectives/practices

Diversity management

Cultural intelligence

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Complex

Multiple perspectives

Global virtual teams management

Culture

Technology

Team

Leadership

Multiple levels of analysis

Change management

Employee—individual level

Team leader—team level

Top management—organisational level

Stress and coping

Mental health in the workplace

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Define “Contemporary”

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Contemporary Management:

Issues and Challenges

Topic 1:

Technology & Digitalisation

Topic 3: Stress & Coping in the Workplace

Topic 4: Thriving in the Global Work Environment

Topic 5: Change Management and Knowledge Management

Topic 2:

Diversity, Equity and Inclusion

Issues and Challenges

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Technology and Digitalisation
1. Workplace automation, big data, and cyber security
2. Digital leadership, social media, and technology-enabled working
Diversity, Equity and Inclusion
3. Diversity management and inclusive leadership
4. Unconscious bias training and gender/age/ethnic stereotypes
Stress and Coping in the Workplace
5. Workplace mental health, stress and burnout
6. Work–life balance policies and practices
Thriving in the Global Work Environment
7. Emotional intelligence and emotion management in the workplace
8. Globalisation, multiculturalism, and cultural intelligence
Change Management and Knowledge Management
9. Organisational change management
10. Managing positive organisational change

Give a summary of each topic

Course Arrangement

Learning resources

Assessments

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No prescribed textbook

Reference notebook

Book chapters

Journal and news articles

Reports

Videos

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Learning Resources

Assessments

Assessment 1 (individual assessment – 20%)

Literature Review Assignment

Analyse articles

Assessment 2 (group assessment – 40%)

Write a Strategy Report for RMIT University

Group assessment: 3,000 words (+/-10%) excluding references

Assessment 3 (individual assessment – 40%)

Analyse a Case Study

2,500 words (+/-10%) excluding references

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Questions?

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Class Activity

The Fourth Industrial Revolution: What it means, how to respond

- By Klaus Schwab, Founder and Executive Chairman of the World Economic Forum

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Class Activity :

Brainstorming

What are the main issues and challenges we face today and tomorrow?

What are the skills and qualities you need to develop to be able to meet those challenges?

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References and Reading List

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The Fourth Industrial Revolution: What it means, how to respond - World Economics Forum: https://www.weforum.org/agenda/2016/01/the-fourth-industrial-revolution-what-it-means-and-how-to-respond/

Management’s Three Eras: A Brief History - Harvard Business Review: https://hbr.org/2014/07/managements-three-eras-a-brief-history