demonstrate their understanding about global complexities/issues

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Lecture11-AssessmentBreifing.pptx

Assessment Briefing

Component 2

Important

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Component 2

Component 2. Written Report Weighting 70%

Submission location: Online Via the VLE/Turnitin. NO Hard copy required

Submission Date: Wednesday 9th January 2019 23.59 via VLE.

Word count of the assessment - 2500 word report (+/-10% not including the appendices and bibliography).

In Component 2 student are required to demonstrate their understanding about global complexities/issues of the chosen global company ( In component1) based on their understanding form the module learning.

Section A (Approximately 1500 words)

Evaluate the global complexities/issues relevant to the chosen job in chosen global company ( in component 1 ) by using appropriate theories and models you have learnt in this module. Areas which you may need to consider are as follows (There is no requirement to cover each and every one of these topics. Choose those which support the main focus of your company. Time will be available in tutorial to help you focus to your individual assignment.)

leadership style;

Organisational culture

Management styles;

intercultural team work;

communication and negotiation;

diversity in employee demography.

 

Section B (approximately 1000 words)

Reflect on the journey of the skill development throughout the semester in university and outside and discuss your progress against your skill gap mentioned in PDP (in component 1) and continuous development plan.

Appendices should include as a minimum:

PDP submitted with component 1

Continuous development plan.

Other relevant description e.g. details of any theory/concept /issue has been used in the report.

Structure

Title page-

Company name

Student name

ID

Executive summary

Table of content

Introduction

Information about the company (not job role)

Section A

Section B

Continuous development plan.

 

Organisation culture

General discussion about the theory of organisation culture ( use one theory)

Do some critical discussion about theory- drawback of the theory(If any),

Discuss organisation culture of your chosen company and link it with the discussed theory.

to what extant actually the company culture match with the mentioned theory, why or why not etc.

Use information from company website and your research as evidence and support of your discussion.

Trompenaars and woolliams (2003)

Four Types of Organizational Culture:

1.Family or power oriented

2. Eiffel Tower or rule oriented

3. Guided Missile or fulfillment oriented

4. Incubator or project oriented

(for details see reading resource and referred books)

Egalitarian

Person

Task

Hierarchical

Egalitarian

Denmark

France

Australia

UK

Irland

Belgium

Greece

india

Germany

Hungary

Korea

Norway

Spain

USA

Sweden

switzerland

Italy

New Zealand

Organisational culture

Hofstede identified two key elements of national culture that strongly effect corporate culture:

power distance :How much decision-making authority is delegated to employees?

uncertainty avoidance : How much clarity, stability and certainty do people need to feel comfortable at work?

Village market

(Anglo/Nordic)

Family or tribe

(Asian)

Well-oiled machine

(Germanic)

„pyramid of people“

(Latin)

Low

High

Uncertainity

avoidence

Low

High

Power

distance

Village market ( Low UA low PD)

Less bureaucracy, more freedom in decision making, people can bypass formal reporting procedure, encourage creativity, innovation.

Family: (High PD Low UA)

Direct control, close supervision, leader take all decision, top down communication

Well –oiled machine (Low PD high UA)

Relied on clear rules, procedure, precise standard work procedure. Professional with high technical expertise rank high in hierarchy.

Leadership style

General discussion about different cluster and different leadership styles/dimensions. Do some critical discussion about theory- drawbacks of the theory(if any

Discuss leadership style of your chosen company and link it with the discussion of topic/content.

Discuss to what extant actually company’s leadership match with the mentioned theory, why or why not etc.

Use information from company website and your research as evidence and support of your discussion.

From dimensions to clusters

This first step of research allowed GLOBE to place 62 countries into country clusters

Based also on previous empirical research projects, as well as religion, languages, geography and ethnicity.

Historical developments and economic similarities are also seen as playing a crucial role in the clustering.

The countries composing each cluster

Table 2.9 The countries composing each culture cluster Source: Chhokar et al., 2007: 13. * Countries dealt with at length in this book.

Management style

General discussion about different management task and values. Do some critical discussion about theory- drawbacks of the theory(if any ),

prepare a model of country culture.

An example

Time focus monochronic
space public
structure inividualism
action doing
Time orientation past
Etc….

Discuss the predicting management style of your chosen company on the basis of cultural model of the country.

Discuss the actual management style of your company and match with the mentioned theory, discuss similarity and differences (why or why not etc).

Use information from company website and your research as evidence and support of your discussion.

1. Planning

goals and objectives of a company or department

2. Organising

organising actions needed to achieve the goals. Like delegation of work, co-ordination, execution of plan.

3. Staffing

allocating employees to particular positions

4. Directing

leading the organisation and its employees towards its goals

5. Controlling

monitoring performance of the company or department

Management tasks

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Model of culture

These cultural value orientations are as follows

A model of culture Source: adapted from Doing Business Internationally,.

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Intercultural communication and Negotiation

Do general discussion about intercultural communication and negotiation process. Do some critical discussion about theory- drawbacks of the theory(if any ),

Discuss according to the theory what should be the communication and negotiation process in your company. If it is required compare with other countries to enhance the depth of the details.( like seminar activity).

Discuss the communication and negotiation process of your chosen company and match with the mentioned theory, discuss similarity and differences (why or why not etc).

Use information from company website and your research as evidence and support of your discussion

Figure III.1 A model of communication

A model of communication

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Hall’s Cultural Factors

Context

proxemics

Key facets of negotiation

Table I5.1 Facets of negotiation Source: Usunier (2003).

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Intercultural Team

Do general discussion about Intercultural team?(see lecture slides and books )

Discuss in details sources of differences can be observed in intercultural team.

Discuss how it can be resolved

Discuss the type of differences can be observed in your chosen company due to the diversity in employee demography.

Discuss the strategies or initiative taken by your chosen company to enhance the team cohesiveness in the company.

Source of difference Impact on
Preferred leadership style- Effective leader/team member interaction, decision-making, levels of satisfaction
National & organizational culture of origin & leadership of the organization People who share the nationality of the organization and its leadership are perceived as more influential than others
Preferred ways of resolving conflicts Ability to address difficult challenges and conflicts
Preferred ways of decision making The quality of, involvement in, and follow up/ implementation of decision-making processes
Expectations and values around interaction and team behaviour Levels of participation, mis-understanding
Cultural pre-conceptions Preconceived perceptions of more or less relevant experience, education.

Source of differences in global teams (Davison and Ekelund 2004)

Source of difference Impact on
International experience Ability to understand implicit rules & working norms ,speak different languages. empathize with other team members
Different geographical locations Who meets face to face and who does not. Co-ordination, timing, understanding of importance of required actions
Different in language Use and interpretation of silence, meaning of gesture and body language.

Elements essential to team dynamics

Davison and Ekelund (2004) describe three aspects:

Task and social processes:

the task process directly influences team performance

the social process is related to the ability of the team to work together over a longer time.

Emergent states through interaction, especially

mutual trust

collective team identity

confidence in the team’s ability to achieve its tasks.

Coordinating mechanisms: face-to-face/online meetings.

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Diversity and equality

Discuss diversity and relevant advantage and disadvantage?

Discuss about how it is possible to manage.

Discuss about diversity (diverse employee demography) in your organisation. ( if possible from news ,websites try to find some info about diversity conflict in your organisation)

Discuss in details the initiative and strategies of your company to manage the diversity.

Section B

Reflective Writing: 30%

Reflect on the journey of the skill development throughout the semester in university and outside and discuss your progress against your skill gap mentioned in PDP (in component 1) and continuous development plan.

Reflection (appx 1000words)

Section B (approximately 1000 words) (3 subsections)

Reflect on your progress against your skill gap mentioned in PDP.

You have to focus on your action plans mentioned in PDP ( submitted in component 1)and have to explain how you have followed these action plans to develop your skills through out the semester by using reflective model( Gibb or Kolb)

Evaluate yourself (suitability for selected role)

What was your position at the beginning and where are you now as a candidate for your chosen job. .

how many required skills you have developed? To what extant you are suitable for the job now?

Discuss a continuous development plan ( Required skills for the selected role).

Give an action plan for continuous development.( to be a right candidate for the job)

Prepare a new PDP by following the same PDP template of comp 1.(Appendix)

Kolb’s Learning cycle

PDP Template for continuous development plan

What do I want/need to develop and why? What will I do to achieve this? What resources or support will I need? What will my success criteria be?(How will I know when I have achieved my learning objective?) Target dates for review and completion

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Explain how this template enables the student to create a SMART objective, if they complete all the columns fully and in detail

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Thank you

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