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CORP 5039 LECTURE 5 The Organisational Context: The Resource Based View

1

Shift in Strategy Analysis – From External to Internal Environments

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

2

Rationale for Resource-Based Approach to Strategy

Provides a counter argument to the ‘outside in’ perspective

When the industry environment is volatile, internal resources and capabilities offer a more stable basis for strategy than an industry or market focus

Resources and capabilities are the primary sources of profitability

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

3

Contributions to Variance in Profitability across Business Units

Rumelt, R (1991) How much does industry matter?, Strategic Management Journal, Mar, in

Lynch (2003) Corporate Strategy, p. 227.

4

Source within Corporation

Corporate Ownership

Industry Effects

Contribution to the total profitability of the organisation

0.8%

Cyclical Effects

Business unit specific effects

Unexplained factors

Total Across Corporation

8.3%

7.8%

46.4%

36.7%

100%

Prescriptive Strategies – Profit Maximising & Competition Based Theories

Analysis

of the

Environment

Analysis

of Resources

Vision,

Mission &

Objectives

Options

Development

Rational

Selection

Implementation

COMPETITION

PROFIT-MAXIMISING CHOICE

Long term monitoring

Long term monitoring

Adapted from Lynch, R (2010)

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Prescriptive Strategies – Profit Maximising & Competition Based Theories

Analysis

of the

Environment

Analysis

of Resources

Vision,

Mission &

Objectives

Options

Development

Rational

Selection

Implementation

RESOURCES DIRECT &

GUIDE KEY STRATEGY AREAS

Long term monitoring

Long term monitoring

Adapted from Lynch, R (2010)

6

Emergence of the Resource-Based View

No one author created the theory but rather the RBV reflects the development of an Incremental school of thought over the last 20 years.

Some key authors however include:

Wernerfelt (1984) A resource-based view of the firm, (SMJ)

Prahalad & Hamel (1990) The Core Competence of the Corporation (HBR)

Barney (1991) Firm resources and sustained competitive advantage (JoM)

Grant (1991) The resource-based theory of competitive advantage:

Implications for strategy formulation (CMR)

Kay (1994) Foundations of Corporate Success (Book)

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Critical Assumptions of the Resource-Based View

Relies upon two key fundamentals assumptions about the resources and capabilities that a firm may control:

Resource heterogeneity

Resource immobility

8

Criteria for SCA & Strategic Implications

Dess, Lumpkin and Eisner (2008) Strategic Management , Adapted from: Barney , J. (1991) ‘Firm Resources and Sustained Competitive Advantage’, Journal of Management, 17(1):99-120

Valuable? Rare? Difficult to Imitate? Without Substitutes? Implications for Competitiveness
No No No No Competitive disadvantage
Yes No No No Competitive parity
Yes Yes No No (Temporary) Competitive Advantage
Yes Yes Yes Yes Sustainable Competitive Advantage

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Links Between Resources, Capabilities & Competitive Advantage

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

10

Appraising Resources

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

Resource Characteristics Indicators
Tangible Resources Financial Borrowing capacity Internal funds generation Debt/Equity ratio Credit rating Net cash flow
Physical Plant and equipment: Size, location, technology flexibility. Land and buildings Raw materials Market value of fixed assets. Scale of plants Alternative uses for fixed assets
Intangible Resources Technology Patent, copyrights, know how, R&D facilities Technical and scientific employees No. of patents owned Royalty income R&D expenditure R&D staff
Reputation Brands. Customer loyalty, company reputation (with suppliers, customers, government) Brand equity Customer retention Supplier loyalty
Human Resources Training, experience, adaptability, commitment and loyalty of employees Employee qualifications, Pay rates, turnover

11

Identifying Organisational Capabilities

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

Functional Area Capability Exemplars
CORPORATE FUNCTIONS Financial control ExxonMobil, PepsiCo
Management development General Electric, Shell
Strategic innovation Google, Haier
Multidivisional coordination Unilever, Shell
Acquisition management Cisco Systems, Luxottica
International management Shell, Banco Santander
Corporate Social Responsibility Johnson & Johnson, Danone
INFORMATION MANAGEMENT Integration of IT with decision making Wal-Mart, Capital One, Cemex
RESEARCH & DEVELOPMENT Research capability IBM, Merck
New product development Apple, 3M
Fast-cycle new product development Canon, Inditex (Zara)
OPERATIONS Operational efficiency Briggs & Stratton, UPS
Continuous improvement Toyota, Wal-Mart
Flexibility and speed of response Four Seasons Hotels
DESIGN Product design capability Apple, Alessi
MARKETING Brand management Procter & Gamble, Altria
Building reputation for quality Johnson & Johnson
Responding to consumer requirements L'Oréal, Amazon
SALES AND DISTRIBUTION Effective sales promotion and execution PepsiCo, Pfizer
Efficient, fast order processing L. L. Bean, Dell Computer
Speed of distribution Amazon.com
SERVICE Customer service Singapore Airlines, Caterpillar

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Canon: Products & Core Technical Capabilities

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

Fine

Optics

Micro-

Electronics

Precision

Mechanics

35mm SLR camera

Compact fashion camera

EOS autofocus camera

Digital camera

Video still camera

Video security systems

Camcorders

Plain-paper copier

Color copier

Color laser copier

Laser copier

Basic fax

Laser fax

Scanners

Mask aligners

Excimer laser aligners

Stepper aligners

Inkjet printer

Laser printer

Color video printer

Digital commercial

printer

Calculator

Notebook computer

Binoculars

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RBV & SCA – An Amalgamation of Factors

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Sustainable CA.

Innovative capability

Prior or acquired resources

Imitability

Durability

Appropriability

Substitutability

Truely Competitive

The Activity System

An activity system is an integrated set of value creation processes leading to the supply of product and/ or service offerings.

This activity system is frequently referred to as the value chain or Porter’s value chain

The value chain identifies the key generic functions of an organisation.

The purpose of an organisation is to create ‘value’

The chain is a way to disaggregate costs from value creation across primary activities.

This can then enable an understanding of which capabilities will contribute to which value creating activities.

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Porter’s Value Chain

E.g.: Quality control; receiving raw materials; supply schedules

E.g.: Manufacturing; packaging; production control; maintenance

E.g.: Finished goods; order handling; dispatch; delivery; invoicing

E.g.: Order taking; market research; sales analysis; customer management

E.g.: Warranty; maintenance; education & training; upgrades

Legal, accounting, financial management

Personnel; resource planning, recruitment, training etc

R&D, Product/process design, production engineering

Supplier management, funding, subcontracting etc

Margin

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Analyzing the Value Chain

Questions you need to ask yourself:

Where in the business system do we take profit?

What has determined the size of our margins?

What are the major cost and price drivers?

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Approaches to Identifying an Organization’s Resources & Capabilities

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

Starting from the outside

1. Key Success factors

How do customers choose?

What do we need to survive competition?

2. What resources & capabilities do we need to deliver these KSFs?

Starting from the inside

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Appraising the Strategic Importance of Resources & Capabilities

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

19

Appraising Resources & Capabilities

Identify the firm’s resources and capabilities

Explore the linkages between resources and capabilities

Appraise the firm’s resources and capabilities in terms of:

(a) strategic importance

(b) relative strength to competitors

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

20

Appraising Resources & Capabilities

Develop strategy implications:

In relation to strengths

How can these be exploited more effectively and fully?

In relation to weaknesses

Identify opportunities to outsource activities that can be better performed by other organisations.

How can weaknesses be corrected through acquiring and developing resources and capabilities?

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

21

Framework for Appraising Resources & Capabilities

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

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The Resources & Capabilities of Ducati Motor Holding Pre-Audi Acquisition

Strategic Importance (1 to 10) Relative strength (1 to 10)
Resources
Proprietary technology Extensive industry diffusion (3) History of technical innovation/few patents (6)
Location Some advantages – market proximity, industry knowledge & low cost inputs (4) Italy-biggest European motorcycle market & centre for engineering & design know-how (10)
Distribution Critical – buyer access/service (9) Strong in Italy, weak in major markets (3)
Brand Important; difficult to replicate (8) Iconic, racing heritage (10)
Finance Important for R&C upgrades (7) Weak cash flow, limited fin resources (1)
Capabilities
Manufacturing Critical wrt efficiency/quality... (10) High cost due to low output/history of quality problems (2)
Design Essential but easily replicable (6) History of innovative designs (10)
Engineering Key input into NPD (8) Strong in ingenuity & innovation (8)
New Product Devpt Regular model launch critical (10) Strong success record (9)
Marketing Important but capability not rare (6) Effective brand promotion (8)
Customer service Essential for reputation (7) Weak outside Italy (2)

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The Resources & Capabilities of Ducati Motor

© 2013 Robert M. Grant

www.contemporarystrategyanalysis.com

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Comments on the RBV

It remains a list of factors to consider - there is no ‘rule to riches’, but then the RBV by definition is not about generic industry solutions.

There is no analysis about the development of resources above and beyond the concept of innovation.

There is no consideration of the human element in resource development.

May RBV be considered tautological?*

There is no emphasis upon the emergent approach to resource development. That each element needs mere definition and then it will happen automatically is a gross oversimplification.

* See Priem and Butler (2001) & Barney’s reply to this argument (2001)

Academy of Management Review

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