memo to the CEO of the company you’ve been assessing throughout the course Home Depot
MGT/576 v1
Learning Organizations
MGT/576 v1
Page 5 of 5
Learning Organizations and Value Creation
MGT/576
Review the 6 key elements of a learning organization (Ch. 11 of Strategic Management, by Dess).
Complete the table below. Evaluate the extent to which the company you’ve selected to assess in this course epitomizes each of the 6 elements.
Justify your determination with examples.
|
Learning Organization Element |
Extent to which the company epitomizes this element |
Provide a sentence justifying your determination |
||
|
|
High |
Medium |
Low |
|
|
Example |
|
x |
|
[This] is why I believe it is medium. |
|
Inspiring and motivating people with a mission or purpose |
x |
|
|
Home depot is a source of inspiration and motivation for most individuals. They ensure people draw inspiration and motivation from their mission and purpose. For example, its mission is to achieve the highest level of service and competitive prices. Other core values that inspire individuals include caring about people, entrepreneurial spirit, and more substantial relationship building. |
|
Developing leaders |
|
x |
|
One of the most underrate duties of Home depot is to develop leaders. Home depot has a well-established system of leadership that ensures the smooth running of the business (Parker & Reams, 2020). Therefore, it aids in ensuring leaders are developed within the organization. As a result, home depot is an organization that boosts developing leaders within premises. |
|
Empowering employees |
|
x |
|
Moreover, Home depot empowers its employees to ensure more outstanding services. An empowered employee provides excellent services to customers (Tao et al., 2018). As a result, home depot ensures employees are empowered through training programs to improve customer engagement. And also, an exceptional human resource manager can hire the best services in the market. |
|
Accumulating and sharing internal knowledge |
x |
|
|
Home depot has been at the top for discerning internal knowledge and using it for its improvement. Internal knowledge refers to items such as sales presentations and human resource management. Internal knowledge helps understand the running of the organization. |
|
Gathering and integrating external information |
|
x |
|
Business requires external information to grow. The external information refers to any external factors that affect the business operation. Thus, the company should gather and integrate external information. |
|
Challenging the status quo and enabling creativity |
|
x |
|
Home depot has management challenge the status quo and establish a name for itself. For example, it has opened its door to several creativity and innovations. The innovations include the development of smart technology, mobile applications, and the internet. The medium has managed to change the status quo. |
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Recommend at least 1 step the organization's leaders could take to enhance 1 of the elements and explain how that could help create more value. The leaders could empower employees by increasing motivational factors for best-performing employees. A reward should be given to such employees to keep them working to their best level and encourage others to follow suit. If employees are motivated, they will increase their performance, improving home depot's efficiency and customer service. |
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References: Parker, J., & Reams, J. (2020). Creating Scalable Leadership Development at a Large Company. In Maturing Leadership: How Adult Development Impacts Leadership. Emerald Publishing Limited. Tao, W., Song, B., Ferguson, M. A., & Kochhar, S. (2018). Employees’ prosocial behavioral intentions through empowerment in CSR decision-making. Public Relations Review, 44(5), 667-680. |
Copyright 2020 by University of Phoenix. All rights reserved.
Copyright 2019 by University of Phoenix. All rights reserved.