Res App Team

LeadingChangePCC.pptx

Leading Change Levels: Self, Teams, Organizations

Dr. Lawrenc2/8/20

CHS 5300

You are the change agent

Improve your ability to stimulate insight in others Improve your listening

Catch yourself before you get caught in listening traps

Be able to elicit and hear facts, feelings, and assumptions

Practice changing your mindset and behaviors as a listener

Improve your ability to provoke the thinking of others by asking powerful questions.

Reflect on “What am I learning about myself and about the impact of my leadership?

Sustaining Personal Change: The Big Idea two types of developmental challenges

Technical: Skill sets to address the challenge are already known

Add new skills and competencies to those already in place

Adaptive: Requires a shift in mindset to address the challenge

Must “let go” of certain values, beliefs, loyalties, habits, and identity to be successful *

Note: Most complex challenges have both technical and adaptive elements but we tend to emphasize the technical and ignore the adaptive aspects

Technical vs. Adaptive: What’s the difference?

Whose Challenge?	Technical Aspect	Adaptive Aspect
Surgeon	Learn to remove a different organ	Be part of “team” medicine
Pilot	Learn to fly larger plane	Learn to fly helicopter
Parent children	1 child to 2	0 children to 1 child
Patient	Take blood pressure medicine	Change lifestyle to reduce stress

Sustaining Personal Change: Process & Worksheet

#1 My Big Improvement Goal	#2 My Personal Responsibility	#3 My Competing Commitments	#4 My Big Assumptions	#5 Safe, Recoverable Experiments
What you most want to improve (an adaptive vs. technical challenge):	What you are doing/not doing that gets in the way of getting what you want:	What you also value…? (that sustains Column 2 behavior):	What you believe (or fear) will happen if you shifted Column 2 behavior:	How might you challenge your big assumptions?

AMPED Illuminate and Energize

Audience

Message

Persuasion

Emotional Connection

Delivery

AMPED

AMPED Presentations Pre work:

Use the real world change you are studying now in your organization and prepare a persuasive 3 minute presentation to your group.