Using management theory to support your recommendations

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Leadershipslidedeck.pptx

Leadership – 3 models to consider

Week 6 – Management in Practice

Dr Carol Bond (Melbourne)

RMIT Classification: Trusted

Instructions

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Trait Approach: one of the first systematic attempts to study leadership

“Great Man” Theories (early 1900s)

Focused on identifying innate qualities and characteristics possessed by great social, political, & military leaders.

Great Person Theories

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Trait: “a variety of individual attributes, including aspects of personality, temperament, needs, motives, and values.”

Personality traits: “are relatively stable dispositions to behave in a particular way; e.g. self-confidence and emotional maturity” (p. 43)

Yukl, G. (2010). Leadership in organizations (7th Ed.), Pearson

RMIT Classification: Trusted

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Historical Shifts in Trait Perspective

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Trait approach

Leadership situation

Visionary & charismatic leadership

Early 20th century

Mid-20th century

Late 20th century

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Historical Shifts in Trait Perspective

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Major Leadership Traits

Traits to possess or cultivate if one seeks to be perceived by others as a leader:

Intelligence – Verbal, perceptual, and reasoning capabilities

Self-Confidence – Certainty about one’s competencies and skills

Determination – Desire to get the job done (i.e., initiative, persistence, drive)

Integrity – The quality of honesty and trustworthiness

Sociability – Leader’s inclination to seek out pleasant social relationships.

High energy

Flexibility

Stability

Sensitivity to others

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5-Factor Personality Model & Leadership

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You may visit http://ipip.ori.org to complete a Big Five Personality assessment.

Leadership

Extraversion

Extraversion: Surgency

Neuroticism: Adjustment

Emotionally stable (low n)

Openness:

To experience

(getting along with people; only weakly related to leadership)

Emotionally unstable (high n)

(includes traits related to achievement)

Responsible/

dependable

Irresponsible/

undependable

Conscientiousness:

Agreeableness:

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General and Task-related personality Traits

General personality traits

Task-related personality traits

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Dubrin, A.J. & Dalglish, C. (2003). Leadership: An Australasian Focus. Milton, Qld: John Wiley & Sons

Trustworthiness

Extroversion

Assertiveness

Emotional Stability

Enthusiasm

Sense of humour

Warmth

High tolerance of frustration

Self-confidence

RMIT Classification: Trusted

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General and Task-related personality Traits

General personality traits

Task-related personality traits

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Dubrin, A.J. & Dalglish, C. (2003). Leadership: An Australasian Focus. Milton, Qld: John Wiley & Sons

Passion

Courage

Locus of control

Flexibility and adaptability

Emotional Intelligence

Self-awareness

Self-regulation

Motivation (joy of task and resiliency)

Empathy

Social skill

RMIT Classification: Trusted

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Strengths of this model

Intuitively appealing

Perception that leaders are different in that they possess special traits

People “need” to view leaders as gifted

Credibility due to a century of research support

Highlights leadership component in the leadership process

Focuses exclusively on leader

Deeper level understanding of how leader/personality is related to leadership process

Provides benchmarks for what to look for in a leader

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RMIT Classification: Trusted

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Criticisms of this model

Fails to delimit a definitive list of leadership traits

Endless lists have emerged

The approach has failed to take situations into account.

Leaders in one situation may not be leaders in another situation

List of most important leadership traits is highly subjective

Much subjective experience & observations serve as basis for identified leadership traits

The trait approach is weak in describing how leaders' traits affect the outcomes of groups and teams in organizations (e.g. productivity and employee satisfaction).

Not useful for training & development

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Skills approach to Leadership

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Trait Approach

- Emphasis on characteristics

- Innate & largely fixed

Skills Approach

- Emphasis on skills and abilities that can be learned and developed

Definition

Leadership skills-The ability to use one’s knowledge and competencies to accomplish a set of goals and objectives

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Comparing the two theories

Skills Approach Description

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Traits Skills
Adaptable to situations Alert to social environment Ambitious and achievement-orientated Assertive Cooperative Decisive Dependable Dominant (desire to influence others) Energetic (high activity level) Persistent Self-confident Tolerant of stress Willing to assume responsibility Clever (intelligent) Conceptually skilled Creative Diplomatic and tactful Fluent in speaking Knowledgeable about group task Organised (administrative ability) Persuasive Socially skilled

Source: Stogdill, R. M. (1974). Handbook of leadership: A survey of the literature. New York: Free Press

reviewed 163 trait studies conducted from 1949 to 1970

RMIT Classification: Trusted

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Three-Skill Approach (Katz, 1955)

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Technical Skill

Human Skill (interpersonal skill)

Conceptual Skill

Leaders need all three skills— but relative importance changes based on level of management

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Three-Skill Approach (Katz, 1955)

1. Technical Skills:

Having knowledge about and being proficient in a specific type of work or activity.

Specialized competencies

Analytical ability

Use of appropriate tools and techniques

Technical skills involve hands-on ability with a product or process

Most important at lower levels of management

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Three-Skill Approach (Katz, 1955)

2. Human Skill:

Having knowledge about and being able to work with people.

Being aware of one’s own perspective and others’ perspectives at the same time

Assisting group members in working cooperatively to achieve common goals

Creating an atmosphere of trust and empowerment of members

Important at all levels of the organization

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Three-Skill Approach (Katz, 1955)

3. Conceptual Skill:

The ability to see the organization as a whole.

The ability to do the mental work of shaping meaning of organizational policy or issues (what company stands for and where it’s going)

Works easily with abstraction and hypothetical notions

Central to creating and articulating a vision and strategic plan for an organization

Most important at top management levels

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Focus is primarily descriptive – it describes leadership from skills perspective

Provides structure for understanding the nature of effective leadership

Principal Research Perspectives

Katz (1955) suggests importance of particular leadership skills varies depending where leaders reside in management hierarchy

Mumford, Campion, & Morgeson, (2007) suggest higher levels of all skills needed at higher levels of hierarchy

Mumford, Zaccaro, Harding et al. (2000) suggest leadership outcomes are direct result of leader’s skilled competency in problem solving, social judgment, & knowledge

RMIT Classification: Trusted

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Strengths of the Skills Approach

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First approach to conceptualize and create a structure of the process of leadership around skills

Describing leadership in terms of skills makes leadership available to everyone

Provides an expansive view of leadership that incorporates wide variety of components (i.e., problem-solving skills, social judgment skills)

Provides a structure consistent with leadership education programs

RMIT Classification: Trusted

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Criticisms of the Skills Approach

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Breadth of the skills approach appears to extend beyond the boundaries of leadership, making it more general, less precise

Weak in predictive value; does not explain how skills lead to effective leadership performance

Not claimed to be a trait model: Skills model includes individual attributes that are trait-like

May not be generalizable

RMIT Classification: Trusted

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Applying the Skills Approach

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The Skills Approach provides a way to delineate the skills of a leader

It is applicable to leaders at all levels within the organization

The skills inventory can provide insights into the individual’s leadership competencies

Test scores allow leaders to learn about areas in which they may wish to seek further training

RMIT Classification: Trusted

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Model of Transformational Leadership (Bass, 1985)

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Transactional

Based on transaction between leader and follower in a way that individualized needs of partners are provided.

e.g. Profit or efficiency or speed in exchange for money, freedom, flexibility

bilateral relationship between leader and followers is traded

Can be reward (when labour supply is low) or penalty (when labour supply is high)

Contingent: based on consent of followers

Alternative is management by exception (active-passive)

Active MBE supervise by continually identifying deviations + errors

Passive MBE wait for mistakes and penalize under-performance

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4 “I”s of Transformational Leadership

Factor 1: Idealized Influence

Acting as strong role models

High standards of moral and ethical conduct

Making others want to follow the leader’s vision

Factor 2: Inspirational Motivation

Communicating high expectations

Inspiring followers to commitment and engagement in shared vision

Using symbols & emotional appeals to focus group members to achieve more than self-interest

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RMIT Classification: Trusted

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4 “I”s of Transformational Leadership

Factor 3: Intellectual Stimulation

Stimulating followers to be creative and innovative

Challenging their own beliefs and valuing those of leader and organization

Supporting followers to try new approaches

Develop innovative ways of dealing with organization issues

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RMIT Classification: Trusted

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4 “I”s of Transformational Leadership

Factor 4: Individualized Consideration

Listening carefully to the needs of followers

Acting as coaches to assist followers in becoming fully actualized

Helping followers grow through personal challenges

Ex. Showing optimism helps employees become more engaged in their work (Tims et al., 2011)

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Four Leader Strategies in Transforming Organizations (Bennis & Nanus, 1985)

Four common strategies used by leaders in transforming organizations:

Clear vision of organization’s future state

TL’s social architect of organization

Create trust by making their position known and standing by it

Creatively deploy themselves through positive self-regard

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RMIT Classification: Trusted

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Strengths of Transformational Leadership

Broadly researched. TL has been widely researched, including a large body of qualitative research centring on prominent leaders and CEOs in major firms.

Intuitive appeal. People are attracted to TL because it makes sense to them.

Process focused. TL treats leadership as a process occurring between followers and leaders.

Expansive leadership view. TL provides a broader view of leadership that augments other leadership models.

Emphasizes followers. TL emphasizes followers’ needs, values, and morals.

Effectiveness. Evidence supports that TL is an effective form of leadership.

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RMIT Classification: Trusted

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Criticisms of Transformational Approach

Lacks conceptual clarity

Dimensions are not clearly delimited

Parameters of TL overlap with similar conceptualizations of leadership

Measurement questioned

Validity of MLQ not fully established

Some transformational factors are not unique solely to the transformational model

TL treats leadership more as a personality trait or predisposition than a behaviour that can be taught

No causal link shown between transformational leaders and changes in followers or organizations

TL is elitist and antidemocratic

Suffers from heroic leadership bias

Has the potential to be abused

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Applications of Transformational Approach

Provides a general way of thinking about leadership that stresses ideals, inspiration, innovations, and individual concerns

Can be taught to individuals at all levels of the organization

Able to positively impact a firm’s performance

May be used as a tool in recruitment, selection, promotion, and training development

Can be used to improve team development, decision-making groups, quality initiatives, and reorganizations

The MLQ and Sosik and Jung (2010) guide help leaders to target areas of leadership improvement

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RMIT Classification: Trusted

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