Phoenix LDR 535 Signature Assignment: Applying Leadership Theories

LDR535_OrganizationalChangeChart_Cyr_W1.xlsx

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Sheet1

Organizational Change Chart
Select one for each category	Notes (suggested action for improvement)
Vision: (Write the Vision of the organization. Rate the employee knowledge of the organizational Vision [1 - no knowledge, 5 - know it well].)	1	2	3	4	5	The vision Sumsang company looks forward to attain is developing software and technology programs that help people interact and engage productively.
Mission: (Write the mission of the organization. Rate the employee knowledge of the organizational Mission [1 - no knowledge, 5 - know it well].)	1	2	3	4	5	Samsung's mission is to devote their human resources and technology to create superior products and services, thereby contributing to a better global society.
Purpose: (Write the purpose of the organization. Rate the employee knowledge of the organizational Purpose [1 - no knowledge, 5 - know it well].)	1	2	3	4	5	The purpose is that Samsung has unveiled a raft of new software tools to help developers create apps specifically designed to meet customers needs. It is trying to directly change its reputation by building trust with its various stakeholders including customers, shareholders, employees, business partners and local communities.
Values: (List the values of the organization. Rate the employee knowledge of the organizational Values [1 - no knowledge, 5 - know it well].)	1	2	3	4	5	Samsung's values are their people, excellence, change, integrity, and Co-prosperity. It would suggest that the company as a whole practices what they preach, they are still able to effectively inhibit any negative culture trends that may infringe their values.
Diversity: (List the types of the diversity observed in the organization. Rate the overall diversity of the organization [ 1- no diverse at all, 5 - highly diverse].)	1	2	3	4	5	Samsung Electronics has a huge influence on national culture especially in Korea and many other developing countries worldwide. Samsung diversity has shaped the company to becoming a luxury household brand name.
Inclusion: (Rate the overall involvement of the diverse groups in all the decision making and process for change [ 1- no involvement at all, 5 - highly involved])	1	2	3	4	5	Samsung corporate culture involves balancing between family and work and diversifying. They have multiple subsidiaries and do business worldwide, they employed people from all over the world with many different cultures and beliefs.
Goal: (write the goal set for organizational change. Rate the overall goal accomplishment [ 1 failed to meet the goal, 5 - successfully met the goal] )	1	2	3	4	5	The goal is for Samsung to focus more on designing new quality software system that are good for our eco system. They believe that they have the innovation in the products to have a better future in long term goals.
Strategy: (list the strategies followed to implement the organizational change. Rate the overall effectiveness of these strategies [ 1 - very poor strategies, 5 very successful strategies] )	1	2	3	4	5	They are willing to take their goal and devote as much talent and technology to it, forming a common source for success.
Communication: (list the communication means used in the organization to communicate organization change and change progress. Rate the overall communication effectiveness in the organization [ 1 - very poor communication, 5 very successful communication] )	1	2	3	4	5	Samsung keeps communication open with their shareholders, management and employees by conducting meetings, as well as asking shareholders, employees and management to create feedback on the change process, as well as addressing all the negativity towards the changes.
Considering the above goal for organizational change and the existing organizational culture, rate Kotter's 8-Steps to Change, on a scale of 1 (did not observe) to 5 (highly observed) during the implemented process
Kotter's 8-Steps to Change	Select one for each Step	Notes (suggested action for improving the process)
1	Step One	Create Urgency	1	2	3	4	5	I feel that Samsung is not creating enough urgency for the vision and is kind of just letting it happen whenever it happens.
2	Step Two	Form a Powerful Coalition	1	2	3	4	5	the training program of technician is a valid example. Services and products promoted by the company on job sites should be used to improve productivity and cuts cost.
3	Step Three	Create a Vision for Change	1	2	3	4	5	The vision they have created for the change that was proposed to technicians was greatly addressed through their training sessions.
4	Step Four	Communicate the Vision	1	2	3	4	5	Again, using their training program and promotion technicians they were able to get the vision created and clearly communicated to all customers and employees.
5	Step Five	Remove Obstacles	1	2	3	4	5	I do believe that Samsung could have done a better job at removing the obstacles blocking the change, such as old equipment and old procedures.
6	Step Six	Create Short-Term Wins	1	2	3	4	5	As far as I can tell, Samsung has not created any short term goals to facilitate the long term planning for the changes in their company. I believe this is due to the lack of urgency.
7	Step Seven	Build on the Change	1	2	3	4	5	With every new software system developed, I believe that their products are getting closer and closer to the change they want to create within the company and the industry.
8	Step Eight	Anchor the Changes in Corporate in Corporate Culture	1	2	3	4	5	Once the change starts to take a little bit more, and other markets recognize how great it is, the culture of not only Samsung's corporation but all the competition will change as well.