Phoenix LDR 535 Signature Assignment: Applying Leadership Theories
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LDR535_ImprovingOrganizationalCulture_Cyr_W2.pptxImproving Organizational Culture
Shawn Cyr
LDR 535
26 January 2021
Dr. Gwen
Current Culture
The current culture when it comes to Samsung is that it doesn’t respond to different ecosystems.
The company has software tools but they do not seem to respond to all markets.
The technicians have only mainstream knowledge of the systems and are unable to customize the knowledge to individual customers.
Samsung has a current culture whose systems and tools do not respond to various ecosystems.
There is little knowledge of the various tools among the consumers.
It is important to make sure that these tools respond to each persons needs.
Technicians need the knowledge to move forward and respond to the needs of each consumer.
2
Change Management Plan
Create Urgency
The technicians at Samsung need to know how the various software systems work with every product.
It is important to know how each tool will attract various customers.
The first part of the plan is to create urgency
The technicians need to understand how these products can attract various demographics.
It is important to know the right product which will be attractive to the various consumers.
3
Form a Powerful Coalition.
The upper management needs to support the technicians.
All issues need to be understood and everyone should be on board.
Create a Vision for Change
The goal is to make sure everyone attends and this ultimately leads to happy and satisfied customers.
It is important to make sure that there is support for all technicians from the upper management.
The management also must make sure that everyone is on board(Wiki, 2019).
The goal is to make sure that service delivery improves together with the happiness of the customers.
4
Communicate the Vision
The communication should be done through emails and signs around the office.
Feedback can be brought individually for expression of opinions.
Remove obstacles.
Every training session should be communicated well in advance.
It is important for the vision of the company to be communicated towards everyone(Burke, 2017).
Emails and signs around the office will improve the outcomes of the program.
It is important for these training sessions to be communicated effectively.
All of the modules need to be communicated effectively.
5
Create Short-Term Wins
The company should have small wins along the way for motivation. There should be rewards for completing each module successfully.
Build on the Change
There should be continuous building on the changes which are made.
Every new technician needs to complete these changes.
It is important to cultivate the small wins through rewarding successful completion of the modules.
It is important to make sure that there is continuous training for all of the technicians(Burke, 2017).
6
Anchor Changes in Corporate Culture
It is important for these changes to continue and become part of the culture.
Every technician from that point onwards should be trained properly.
It is important to have the instructional materials as part of the standard orientation program.
The changes should at the core of company culture.
The culture is enhanced through these changes and everyone should be subsequently trained on the same (Wiki, 2019).
7
Desired Outcome
The desired goal is for the company to focus on new quality software.
Each of the tools need to respond to every ecosystem.
There should be innovation in the products.
The innovation will ensure a better future and achievement of long-term goals.
There should be focus on having quality software for long-term sustainability.
The tools should be able to focus on the various ecosystems.
It is important to drive innovation for satisfaction of every customer.
8
Alignment
The change in culture will enhance the mission of the company to create superior products and services.
The changes will bring forth a better global society.
The change is also aligned towards the vision of attaining software tools that people can interact with an engage productively.
The changes will enhance the values of the company towards excellence, change, integrity, people, and co-prosperity.
These values will be enhanced when technicians are able to respond better.
Any negative energy will be repelled through the enhancement of these values.
The changes of the company will lead towards better values for the company.
These values such as integrity and people will be enhanced through the changes enhanced.
The values support the changes that are there and help in building a better culture (Burke, 2017).
11
The change leads to creation of a better strategy.
The strategy of the company is that it is willing to devote talent and technology to it.
There will be a common source of success when all of the efforts are towards the goals of the organization.
The strategy of the company is to devote technology and talent towards the goals.
These changes will be build towards the strategy.
The success will be built effectively when the strategy is followed.
12
References
Burke, W. W. (2017). Organization change: Theory and practice. Sage publications.
Wiki, C. I. O. (2019). Kotters 8 step change model.[Online] Available at: https://cio-wiki.org/wiki. Kotter% 27s_8-Step_Change_Model [Använd 31 mars 2020].
