LaGrange College PBX Case

LAGRANGE COLLEGE PBX CASE STUDY

QUESTIONS

Instructions: Fully complete the Rich-Con case before beginning this assignment.

1.a. Name three aspects/areas in the case where the development team performed

well.

b. Name at least one aspect/area in the case where the development team

needed improvement.

2. What do you think about LaGrange College’s approach in designing and

implementing a new PBX system?

3. Discuss the impact that developing accurate and complete system

specifications played in this project.

4. The author of the paper asserts that, “…building the system specifications…

is critical to completing the later stages of the SDLC and to the overall

success of the project.” Do you agree or disagree? Discuss.

5. Why do you think the LC PBX project was successful while the Rich-Con

project was a failure. Discuss.