Mediation Profession

LBS 3468 - Introduction to Mediation

LBS 5465 - Mediation Techniques

Assignment: Mediation Profession

[ Insert FIRST & LAST NAME]

[Insert class number]

Overview: For this Assignment, students will explore the mediation profession, assess their current skills levels, and write a reflection essay.

Read Chapter 11 The World of the Mediator before completing this section .

· For more information about mediation profession, see Florida Rule 10.600 Mediator's Responsibility to the Profession and Rules:10.610- 10.700

· How to Become a Florida Supreme Court Certified Mediator

My Current Skills Level: Complete the assessment of your current mediation skills level. Indicate your current competency level in each area: Novice (1), Skilled (2), or Expert (3). font)

Skills	Novice 1	Skilled 2	Expert 3
Ability to analyze
Distinguish between interests and positions
Differentiate among types of issues
Analyze the problem from various perspectives
Differentiate emotional from substantive issues
Identify commonalities
Communicate clearly
Elicit interest from others
Convey the expectation that disputants will be cooperative
Model cooperative behavior
Exhibit impartial regard
Check perceptions
Listen to defuse emotions
Listen for facts
Paraphrase and validate emotions
Paraphrase substantive content
Reframe positions and negative comments
Ask “how” and “what” questions
Teach disputants how to make “I” statements
Articulate BATNA (Best alternative to negotiation agreement)
Summarize a disputant’s needs clearly
Write agreements in concrete, measurable language
Facilitate the creation of objective criteria for solutions
Set the agenda for negotiation
Exhibit flexibility
Be open to creative solutions
Forgive and permit others to save face
Adapt to the style of others
Be aware of cultural variations among disputants
Create closure when a mediation terminates
Control the process
Redirect unnecessary competition
Deal with emotions
Ignore positions
Establish ground rules for negotiation
Appropriately respond to negative attacks
Balance the disputants’ participation opportunities
Reframe unproductive comments

Discuss, in 2-3 paragraphs, where you will be most likely to use some of the skills learned in this class. For example, at work, at home, or in some other context. Which specific skills are you most likely to use?

Reflections: Write a 2-page reflection paper about your experiences in this class and what you learned. A reflection paper is your opportunity to add your thoughts and analysis to what you have read and experienced throughout your learning journey this term.

References

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