Business law essay questions

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Business Ethics and Social Responsibility

  • Ethics: How people ought to act
  • What is the role of business in society?

Managers should make the company as profitable for shareholders as possible

OR

Managers have an obligation to all stakeholders

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

  • Society as a whole benefits from ethical behavior
  • People feel better when they behave ethically
  • Unethical behavior can be very costly

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

  • Utilitarian ethics

Utilitarianism – Written by Englishman John Stuart Mill

Correct decision - To maximize overall happiness and minimize overall pain

Examples - Risk management and cost-benefit analyses

Difficult to measure utility and predict benefit and harm accurately

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

  • Deontological ethics

Deontological: Greek word for obligatory

Duty to do the right thing regardless of the result

Kant’s categorical imperative: An act is only ethical if it would be acceptable for everyone to do the same thing

No decision that treats people as commodities can be considered just

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

  • Rawlsian justice

Veil of ignorance: Set up a societal system without knowing whether we would personally be one of its winners or losers

Type of society to be set up:

Design a society that provided basic freedoms to everyone

Apply the difference principle

Difference principle: Rawls’ suggestion that society should reward behavior that provides the most benefit to the community as a whole

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

  • Money

Can contribute to happiness

Higher income levels actually reduce the ability to appreciate small pleasures

Way of keeping score

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

  • Rationalization

More creative people tend to be less ethical

Better at rationalizing their bad behavior

  • Conformity
  • Following orders

Fear of punishment

Belief in authority figures

Ability to rationalize

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

  • Euphemisms

In making ethical decisions, it is important to use accurate terminology

  • Lost in a crowd

In a group:

People are less likely to take responsibility, assuming that someone else will

In a business

Tempting to go with the flow rather than protest the wrongdoing

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

  • Intentional deception is tolerated
  • Consequences can be severe

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  • Within an organization, every employee has a responsibility to himself or herself to behave ethically
  • To society

Must avoid doing harm to people or the planet

  • To its employees

Cannot be successful without good workers

Employees should be treated well

Outsourcing - Cutting jobs at home and relocating operations to another country

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

  • To its customers

Treating customers well increases profits and helps shareholders

  • To overseas contract worker

Higher productivity leads to higher wages

In China - Employees want to work even longer hours to earn more money

Taiwan and South Korea welcomed sweatshops

Companies argue that higher wages lead to increased prices

Drive away customers

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

  • Loyalty – pick your battles
  • Exit – one option is to choose to leave in the face of unacceptable, unethical behavior
  • Voice – the other option is to speak out and seek to change unethical behavior

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  • CSR: The idea that companies have an obligation to contribute positively to the world

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied, or duplicated, or posted to a publicly accessible website, in whole or in part.