Dear Human Resources Department:
Eager to transition to a career in utilizing my sound decision-making and administrative skills and support departmental objectives.
As my resume reflects, I have many vital skills; including staffing and customer service relations, detailed documentation, and confidentiality. While these skills are currently applied as a retention and/or customer service specialist for various telecommunications companies and financial institutions, these talents are easily transferable within corporate and non-profit sectors. As my prior employers can verify, I have a proven record for taking initiative and easily managing increased responsibilities. During my career I have strengthened my interviewing and analytical skills to identify and fulfill needs based on specified qualifications. In addition, I have extensive experience in conflict resolution (as it involves the servicing of the customer), processing paperwork and submitting reports within designated deadlines.
I am a person of integrity and I am confident I will meet and exceed your expectations.
I welcome an interview at your earliest convenience to discuss how my talents can support your overall organizational goals.
If you have any additional questions, comments, or concerns in regards to the reception of this letter, please feel free to contact me. Thank you for your time and consideration in this matter.
Respectfully,
Kendra A. Peoples