Mod 1&3
Page 2 of 2
The Knowledge Silo Matrix inventories the areas of expertise (“silos”) that exist within any working team, and shows the status of the employees who are working in each knowledge silo.
l. In the table’s cells across the top, enter the names of the knowledge silos for your team or department.
· A “knowledge silo” is a group of skills (typically 20-100) that a person learns in order to work independently at their job. Silos can be technical expertise, tools, processes, products, standards, customers, and physical locations, for example.
· In this sample, there is room for eight silos but your team may have many more.
2. In the Employee column, enter the names of the people you want to include in the exercise. You can add more employees by inserting additional rows.
3. For each silo, indicate the person who is the standard bearer—the mentor—and put a “P” in the box (for purple).
· The mentor is the person whose skills and behavior you want to replicate in others. A team should typically have one mentor/standard to follow per group of related skills (silo): the only time it’s okay to have multiple mentors (purples) in one silo is if you are confident they are all working according to an appropriately similar standard.
4. For other employees, indicate their knowledge level by typing the appropriate letter from the list below within each silo box in which they work.
Status: Color: Letter:
Chosen to mentor Purple P
Independently working Green G
Actively learning Yellow Y
Not using this skill White W
5. Look at your completed matrix. Do you see areas of risk?
Employees: Silo #1: Silo #2: Silo #3: Silo #4: Silo #5: Silo #6: Silo #7: Silo #8:
________ ________ _______ ________ ________ _______ ________ _________
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Chart adapted from stevetrautman.com