Knowledge Management and Information Systems

BPP Coursework Cover Sheet

Please use the table below as your cover sheet for the 1st page of the submission. The sheet should be before the cover/title page of your submission.

Programme MSc Management with Streams

Module name Knowledge Management and Information Systems

Schedule Term

Student Reference Number (SRN)

Report/Assignment Title

Date of Submission

(Please attach the confirmation of any extension received)

Declaration of Original Work:

I hereby declare that I have read and understood BPP’s regulations on plagiarism and that this is my original work, researched, undertaken, completed and submitted in accordance with the requirements of BPP Business School.

The word count, excluding contents table, bibliography and appendices, is ______ words.

Student Reference Number: Date:

By submitting this coursework, you agree to all rules and regulations of BPP regarding

assessments and awards for programmes. Please note, submission is your declaration you are fit

to sit.

BPP University reserves the right to use all submitted work for educational purposes and may

request that work be published for a wider audience.

BPP School of Business and Technology

MSc Management with Streams

Knowledge Management and Information

Systems

Coursework Assessment Brief

Submission deadline: 25th August, 2020

Submission mode: Turnitin online access

1. General Assessment Guidance

 Your summative assessment for this module is made up of this coursework submission which

accounts for 100% of the marks

 The deadline for submission is 25th August 2020. Please note late submissions will not be

marked.

 You are required to submit all elements of your assessment via Turnitin online access. Only

submissions made via the specified mode will be accepted and hard copies or any other digital

form of submissions (like via email or pen drive etc.) will not be accepted.

 For coursework, the submission word limit is 3500 words. You must comply with the word count

guidelines. You may submit LESS than 3500 words but not more. Word Count guidelines can be

found on your programme home page and the coursework submission page.

 Do not put your name or contact details anywhere on your submission. You should only put your

student registration number (SRN) which will ensure your submission is recognised in the marking

process.

 A total of 100 marks are available for this module assessment, and you are required to achieve

minimum 50% to pass this module.

 You are required to use only Harvard Referencing System in your submission. Any content which is

already published by other author(s) and is not referenced will be considered as a case of

plagiarism.

You can find further information on Harvard Referencing in the online library on the VLE. You can

use the following link to access this information: http://bpp.libguides.com/Home/StudySupport

 BPP University has a strict policy regarding authenticity of assessments. In proven instances of

plagiarism or collusion, severe punishment will be imposed on offenders. You are advised to read

the rules and regulations regarding plagiarism and collusion in the GARs and MOPP which are

available on VLE in the Academic registry section.

 You should include a completed copy of the Assignment Cover sheet. Any submission without this

completed Assignment Cover sheet may be considered invalid and not marked.

2. Assessment Brief

The summative assessment of Knowledge Management and Information Systems module is a

coursework submission as a written report. You are required to use only peer reviewed published

academic/professional articles, books, business/industry reports to support your discussions.

The “Module Resources” section of the VLE provides you with guides and tutorials on finding/using

available peer-reviewed resources via Open Athens account.

2.1 Assessment Questions

Your organisation is looking to upgrade its IT infrastructure and is considering a range of Knowledge

Management Information Systems (KMIS) to be integrated with any other appropriate system.

1. Select an organisation of your choice. For this organisation, define:

 Corporate Objectives

 Business Overview

 Corporate Structure

 Outline the business model of the organisation

(10 Marks)

2. Critically evaluate the strengths, weaknesses, opportunities and challenges of your chosen

organisation (using about 3 models) taking into consideration all environmental factors

including competitors

(25 Marks)

3. Recommend the most appropriate knowledge management information system(s) for your

chosen organisation. Justify your recommendations specifically how it would improve the

performance of the business both currently and potentially in the future; and how it would

help the business achieve its corporate objectives.

(40 Marks)

4. Critically assess three key management implementation challenges the organisation may face

while implementing your recommendations

(15 Marks)

5. You should include a short introduction, which gives a general overview and organisation of

the report

(5 Marks)

6. Structure, referencing, use of language including use of Harvard Referencing System

(5 Marks)

Total 100 Marks

2.2 Submission Structure

Your report should be structured according to the followings:

Table of Contents

1. Introduction

2. Main sections

You need to create relevant headings. Don’t copy and paste the questions as headings.

All the sections except references must be numbered. All the figures/tables used in

the report must have captions (e.g. Figure 1, Table 1), properly referenced and

explained in the report otherwise they will not be marked.

Appendixes (if needed)

References

2.3 Marking Guide

Assessment Part Mark Approach & Marking Criteria

1. Introduction

5

Provide an introduction, which gives a general overview and organisation of the report and specific report objectives. Avoid using citations in this section. A suggestion of no more than 200 words. Although this is the first item to appear in your report, we recommend that you leave this as the last thing you write in the development of your work.

2. Select an organisation of your choice. For this organisation, define:

 Corporate Objectives

 Business Overview

 Corporate Structure

 Outline the business model of the organisation

10

(i) Select any organisation of your choice (ii) Give a brief overview of the organisation (iii) Outline the corporate objectives (iv) Show the corporate structure. It doesn’t have to be too

detailed (v) Outline the business model

3.Critically evaluate the

strengths, weaknesses,

opportunities and challenges

of your chosen organisation

taking into consideration all

environmental factors

including competitors

25

a) The environmental factors which affect the company in terms of political, economic, social, ecological, technological factors including the challenges in the industry.

b) Strengths and Weakness, Threats and Opportunities to the organization.

An excellent performance will draw on examples from practice that illustrates issues, concepts, theories with at least 3 different models

4.Recommend the most

appropriate management

information systems for your

chosen organisation. Justify

your recommendations

specifically how it would

improve the performance of

the business both currently

and potentially in the future;

and how it would help the

40

a) Information system(s) to support the major business functions of the organization and strategize its operations giving it the required competitive edge. Recommend IS to give a competitive edge to the organization. The information systems need to be specific to the organisation (15 marks).

b) How information system(s) can be used to facilitate Knowledge capture & sharing, Customer relations management/ Supply chain management aspects of the organization (20 marks).

c) Set out the performance objectives of the business (5 marks)

business achieve its corporate

objectives

5. Critically assess three key

management implementation

challenges the organisation

may face while implementing

your recommendations

15

For this question you need to ensure you have clearly structured your answers to ensure you have discussed three implementation challenges. Your discussions on these points should include:

It is strongly suggested that journal articles and case studies,

published over the last ten years, from sources such as Athens

and Google Scholar that provide examples from business and

academia, should support your discussion.

An excellent performance will match information systems to

specific issues raised

Submission Structure,

Referencing and Language

5

Students should follow instructions in section 2.2 Submission

Structure and General Assessment Guidance of this

document.

Students should clearly structure their paper, using report

style titles, subtitles, numbered sections and subsections.

All sections except references must be numbered. All the

figures/tables used in the report must have captions and,

wherever needed, properly referenced and mentioned in the

report. The figures/tables which are not mentioned in the

report will not be marked. Students should use Harvard

referencing and the language should be appropriate to the

academic context and business communication.

Avoid personal language:

Academic writing is impersonal. You should not use words like

I, my, me, myself etc. There are three main ways of doing this:

 use a passive rather than an active verb

 use an impersonal phrase such as ‘it is believed’

 make words such as ‘the essay’, ‘this section’ etc. the

subject of the sentence

Total 100

Appendix A - General Grading Criteria (Level 7)

Criteria Grades

Distinction

70-+%

Merit

60-69%

Pass

50-59%

Fail

40-49%

Fail

0-39%

The work displays: The work displays: The work displays: The work displays: The work displays:

Knowledge & Understanding

(a) Systematic Understanding

(b) Emerging Thought

(a) Clear evidence of a comprehensive and systematic understanding of a considerable variety of issues, concepts, theories and research

(a) Clear evidence of a comprehensive and systematic understanding of all major - and some minor - issues, concepts, theories and research

(a) Evidence of a systematic understanding, which may contain some gaps, of all major - and some minor - issues, concepts, theories and research

(a) Evidence of an understanding of an appropriate range of issues, concepts, theories and research but has significant gaps or misunderstandings.

(a) Evidence of a limited understanding of issues, concepts, theories and research either major and/or minor.

(b) Precise and well- judged application of thoughts and practices at the forefront of the discipline

(b) Some clear evidence of the application of thoughts and practices at the forefront of the discipline

(b) Clear evidence of an understanding of thoughts and practices at the forefront of the discipline.

(b) Unclear or imprecise understanding of thoughts and practices at the forefront of the discipline.

(b) Significant gaps in the understanding of the debates at the forefront of the discipline.

Argument

(a) Analysis, Synthesis & Evaluation

(b) Numerical Analysis

(a) Consistently precise, accurate and reasoned analysis, synthesis and/or evaluation addressing all issues, some with creativity

(a) Precision, accuracy and clear reasoning throughout the analysis, synthesis and/or evaluation addressing all issues appropriately

(a) Broad levels of precision, accuracy and reasoning in analysis, synthesis and/or evaluation, and addresses all key issues

(a) Errors which affect the consistency of the analysis, synthesis or evaluation and/or key gaps in the issues addressed

(a) A lack of precision, accuracy or reasoning in analysis, synthesis or evaluation with significant gaps in the issues addressed

(b) Numeric analysis that is complete and mostly free from errors with fluent and appropriate

(b) Numeric analysis that is complete and mostly free from errors with relevant and effective

(b) Numeric analysis that is mostly complete and free from significant or critical errors with appropriate

(b) Numeric analysis that is mostly complete but contains errors with significant effect, or methods that are applied

(b) Numeric analysis that is incomplete or contains errors which have critical effect, or

Criteria Grades

Distinction

70-+%

Merit

60-69%

Pass

50-59%

Fail

40-49%

Fail

0-39%

The work displays: The work displays: The work displays: The work displays: The work displays:

(c) Argumentation

(d) Independent Research

application of methods. application of methods. application of methods. inappropriately methods that are applied inappropriately

(c) Extremely strong and consistent argument that convincingly addresses issues including uncertainties and conflicts. Excellent use of information gathered which to support and further the argument

(c) Evidence of an argument that is generally convincing with a good internal consistency and addresses most issues. Very good use of information gathered to support the argument.

(c) Evidence of an overall convincing argument but may have weaknesses, gaps or inconsistencies. Clear use of information gathered but may have some weaknesses in the integration into the argument.

(c) Evidence of a consistent argument but may have weaknesses, significant gaps or be unconvincing. Clear use of information gathered but may not be sufficient to sustain the argument.

(c) Lack of consistency or structure in the argument. Serious weaknesses in the integration of evidence and/or no awareness of the limitations or weaknesses of the research.