Module 06 Capstone Portfolio Assignment - Transferable Skills Reflection Assignment

Running Head: IMPACT OF DIVERSITY AND INCLUSION ON MANAGEMENT 1

IMPACT OF DIVERSITY AND INCLUSION ON MANAGEMENT 3

Impact Diversity and Inclusion on Management

Keri King

12/20/2020

Impact of Diversity and Inclusion on Management

Change management refers to methods and styles in which a company illustrates and implements change within its external and internal processes. A well-structured approach for change is crucial to ensure a meaningful transition and reduce the effects of disruption. Change management is affected by various factors including diversity and inclusion. Diversity is a social activity that involves understanding that each individual is different from any other. Diversity can be classified in the dimensions of race, sex, ethnicity, age among others. Inclusion is also a social aspect that involves creating an equitable working work environment where all workers are treated fairly and respectfully. Also, inclusion provides equal access to opportunities and resources which in turn can contribute to a successful business. This paper aims at discussing the effects of diversity and inclusion on change management.

Management in a business is crucial to realizing a progressive beneficial change. Executives in a business are an essential advocate and sponsor of change in both personal and professional change. The top management in the company will play an important role in communicating information for change and the vision of the association after the change is implemented. the employees in a company require peer support from the executive as motivation during the change process. Culture is a factor that affects how diversity is interpreted for an individual, hence, negative stereotyping and personal biases are largely avoided. According to Tatlo and Ozbilgin (2009), acknowledging diversity in a workplace is a crucial factor in improving organizational performance. When all employees feel included and allowed to have a substantial contribution to the company's progress, success is guaranteed in a company. Culture affects diversity and diversity allows people to acknowledge different views of other people which can be substantial in a company's development.

An organization requires diversity inclusion during change management. Diversity will function if there is proper inclusion in the organization. Diversity inclusion in a company is crucial to the performance of the company. A positive development will be contributed by the full participation of the employees. Employees should be made to feel a sense of belonging in the company's operations, thus, their motivation is elevated towards the increased performance of the company. Diversity benefits organizations to create new perspectives which can lead to developing better problem-solving methods thus, productivity is increased. Implementation of diversity will help a company to create a wider talent pool that gives a chance for the employees to table their ideas. More innovations will be available through diversity in an inclusive work environment. UCCO institution should implement diversity inclusion in its strategic planning to ensure their plan ideas works better for their organization.

Working with others in a company is enabled by a high level of respect and ideas diversity perspective acknowledgment. Respect is crucial to enhancing workplace diversity, also, creativity is promoted and better problem-solving methods are achieved as well as productive and hence a successful process of change achieved. UCCO institution is comprised of people from different cultures and backgrounds and thus have different perspectives and ideas. Positive diversity encouraged at work will encourage people in the working environment to volunteer their ideas and help a group to succeed. Through different reactions and thoughts from different people in UCCO, different challenges and problems will be solved, therefore customers of UCCO will be able to receive better and improved services. Ng and Stephenson (2015) assert that managers in businesses embrace diversity due to the economic benefits accrued to diversity. Therefore, UCCO will gain economically by embracing diversity for its employees.

The benefits of employing a diverse workforce are evident through increased productivity and improved innovations in work production. Also, employees' engagement with themselves and the executive, improved organization reputation and availability of a wide range of skills are other benefits of a diverse workforce. However, a diverse workforce is accoutered with various challenges including communication difficulties, the possibility of arising hostility due to unhealthy arguments, and retention of bad talents. Also, diversity implementation challenges a diverse workforce together with the availability of too many ideas. Implementation of change management in UCCO will require a well-handled diverse workforce to maximize the benefits and minimize challenges associated with diversity.

Strategies to encourage teamwork in a diverse workforce and ensuring that each employee makes meaningful and valuable contributions to complete tasks is paramount towards a company’s success. Managers can start by familiarizing themselves with their workers and developing a close relationship with them. Managers will be able to determine if the employees require motivation as a group or as an individual. Collective motivation will motivate even the less productive employees to work better in their tasks other than motivating several employees. Managers should practice discussing with individual employees regarding their performance and attitude in the workplace, this is to help understand them better and be able to determine their needs to have higher production. According to Chuang (2013), planning for activities outside work such as competition events will help to motivate a diverse culture as everyone is provided with a chance to exhibit their abilities. These activities increase understanding among the different diversities. Motivation is carried out for a group that inspires employees more than individualized motivation. UCCO managers should practice to motivate their employees as teams and acknowledge their efforts towards increased production.

In conclusion, change management must entail diversity and inclusion involvement. Increased production, creation of new ideas, and provision of a wide range of skills among others will be exhibited. This will lead to a smooth transition during a change management process. Also, challenges associated with diversity including communication difficulties should be considered during diversity implementation.

References

Chuang, S. F. (2013). Essential skills for leadership effectiveness in diverse workplace development. Online Journal for Workforce Education and Development, 6(1), 5.

Ng, E. S., & Stephenson, J. (2015). Individuals, teams, and organizational benefits of managing diversity. The Oxford handbook of diversity in organizations, 235.

Tatlõ, A., & Özbilgin, M. F. (2009). Understanding diversity managersõ role in organizational change: Towards a conceptual framework. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 26(3), 244-258.