CJA1
and the various specialties in criminal justice Describe nonpro�t and for-pro�t agencies
In an era of globalization accompanied by complexity, ambiguity, rapid change, and diversity, managing any or‐ ganization or agency is a di�cult task. Yet, good manage‐ ment is critical to the survival of an organization or agency. In fact, Hanson (1986) has suggested that the ability to manage is more strongly related to a �rm’s prof‐ itability than any other factor. Managers are constantly challenged with making decisions, formulating goals, creating a mission, enacting policies and procedures, and uniting individuals in the organization so that comple‐ tion of all of these and other related tasks can be accom‐ plished. Despite the fact that management permeates ev‐ erything that an organization does, what the management actually is, is not always clearly de�ned or identi�ed.
Management consists of many individuals in an organi‐ zation at varying levels and ranks, often classi�ed as lower management, middle management, and upper management. Of course, people are familiar with the terms chief executive o�cer, director, president, chief oper‐ ating o�cer, and so on. These are automatically assumed to be titles that indicate the ranks of management. We also assume that those holding the management roles work to provide the organizational mission by making
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