international business

Key Terms & Concepts

Culture

Cultural paradigms:

Ethnocentrism

Polycentrism

Geocentrism

Cultural Dimensions

Communications

Cross-cultural/language barriers

Verbal Communication

Language�

Jargon and Slang�

Acronyms�

Humor�

Vocabulary and Grammar�

Non-verbal communication

High-context vs. Low-context cultures

Religion

Christianity

Judaism

Islam

Hinduism

Buddhism

Confucianism

Shinto

Ethics

Business ethics

Socially responsible corporations

Corruption

Transparency International (TI)

Foreign Corrupt Practices Act (FCPA)

Values and Attitudes

Variances in attitudes

Concept of time

Dealing with change

Role of gender

Social status

Business Manners and Customs

Social Structures

Social Institutions: Traditional & Non-traditional

Social Groups: Primary & Secondary

Status: Ascribed & Achieved

Geert Hofstede: Dimensions of Culture

Power Distance Index (PDI)

Individualism vs. Collectivism (IDV)

Masculinity vs. Femininity (MAS)

Uncertainty Avoidance Index (UAI)

Long-Term Orientation vs. Short-Term Normative orientation (LTO)

Indulgence vs. Restraint (IND)

Fons Trompenaars: Seven Dimensions of Culture Model

Universalism vs. Particularism

Individualism vs. Communitarianism

Specific vs. Diffuse

Neutral vs. Emotional

Achievement vs. Ascription

Sequential time vs. Synchronous Time

Internal direction vs. Outer Direction

Robert J. House: The Globe Study