Keller Technology Application 12
imeone2017
KellerTechnologyApplications.docxMGMT-4020 Organizational Theory and Development
Fall 2017
Case Assignments
(Note: Applications questions correspond to the chapter)
Keller Technology
Application 4
What is the presented problem or topic/solution?
Is the presented problem or topic/solution correct or a symptom?
Who are the key players?
Briefly address each of the 5 elements of an effective proposal?
What are the mutual expectations?
What are some of the client issues?
Application 5.1
Describe/Discuss each of the following for Keller Technology
Environment
Inputs
Transformations
Outputs
Feedback
Alignment
Application 5.2
Which of these outputs are relevant to your project? Are there others?
Performance-e.g., cost/unit, service/product quality.
Absenteeism
Job Satisfaction-e.g., internal motivation.
Personal Development-e.g., growth in skills, knowledge, and self.
Application 6.1
KTI-Perform a Force Field Analysis-Discuss the context you will use for the analysis first, then diagram the Force Field Analysis – Page 135 and figure 6.2.
SWOT Analysis- Discuss the context you will use to perform this analysis then diagram the SWOT.
Strengths – Internal
Weaknesses – Internal
Opportunities – External
Threats – External
Application 6.2
Discuss each of these aspects for Keller Technology as they apply in-class.
Relevant
Understandable
Descriptive
Verifiable
S.M.A.R.T.
Limited
Significant
Comparative
Unfinalized
Application 8.1
Developing Political Support
Identify the Key Stakeholders and Change Agents for your team’s intervention Commitment Planning.
Whose support is needed, where do they stand, and how to influence their behavior?
Application 8.2
Things to consider for your Feedback Presentation and Report Target of Change (what is the target of change in your project?)
Discuss which is/are your intervention(s) in terms of your philosophy of how they solve the problem and transfer the competence to the organization.
Strategic Interventions
Human Resources Interventions
Human Process Interventions
Technostructural Interventions
Application 9
Discuss who, what, when, where, why, and how you will measure the effect of your interventions.
Discuss the meaning of your measurement results if they were positive and if they were negative.
Discuss what the next step you would take if the results of your measurement was positive and if the results were negative.
Application 11.1- Open-Systems Methods
Discuss which intervention type is the most appropriate for KTI. Why?
Application 11.2
Map the current environment facing the organization.
Assess the organization’s responses to the environmental expectations.
Identify the core mission of the organization.
Create a realistic future scenario of environmental expectations and organization responses.
Create an ideal future scenario of environmental expectations and organization responses.
Compare the present with the ideal future and prepare an action plan for reducing the discrepancy
Which type of org. structure does KTI employ?
Which tactic/s of downsizing aligns with KTI’s strategy, goals, values, beliefs, and culture?
Does the current structure fit the process of downsizing?
If not, how does the structure need to change?
Application 13
Consider how these issues relate to Employee Involvement at Keller?
Leadership
Intrapreneurship
Organizational commitment
Job satisfaction
Application 13.1
Discuss how the interventions/changes you are making in KTI lead to high Employee Involvement.
Application 14
Which of the following are relevant to the intervention/s in your project?
Performance management systems
Training systems
Information systems
Selection systems
Management systems
Application 14.1
Discuss where you believe the relevant positions in your project currently fall on both the technology and the personal needs graphs pre-layoff, discuss where they should fall post-layoff.
