Health Care Organization
Introduction
A hospital is a healthcare organization amongst several others, for example, ambulatory surgical center, doctor’s office, urgent clinic, nursing home, and many more. The market sector of the hospital is a mass market. Mass market or undifferentiated market is a strategy that is used to target all types of persons in the market without isolation. Mass-market casts a wide net into the market so as to capture as many people as possible to use the services and facilities of the hospital without regard to age, gender, social class et cetera (Srinivasan, 2008). This has a disadvantage of having a limited appeal because not everyone has the same preference of treatment.
Despite the benefits of the mass market, more hospitals are leaning towards niche services. They do this to get an edge over other healthcare facilities, in a very competitive market (Srinivasan, 2008). Niche services also provide focused concentration on a service thus ensuring better quality delivery. Mass market will be the market sector for the hospital.
Health Care Approaches
The population health approach is becoming more recognized in health care as compared to curative approach. Population health approach assists leaders in planning and decision making where its main focus is the health and wellness of the population and not the illness. Assessing the general population to understand the needs of the community. Such a research will address the health issues that generally arise, which will lead to general wellness of the community (El-Sayed & Galea, 2017). In addition to the reduction of the general need for healthcare in the community, the approach also assists in a better organization. Generally, population approach will ensure a better general health and thus reduce the healthcare demand in an area which ultimately contributed to the sustainability of the healthcare system.
On the other hand, a curative approach is a tool that has been in use. Curative comes from curing, where a healthcare concentrates on totally eliminating illnesses. Curative aims at aggressively eliminating the medical issue, while population approach simply minimizes the impact (El-Sayed & Galea, 2017). As such, curative is only suitable for a small group of people and often becomes expensive though it is easier to manage. Where else population approach is convenient to a large number of people. It is easier to deliver the same service for a wide variety of people than to tailor make for the same large number. Also managing the population approach becomes much better than curative when it comes to dealing with a large population.
Healthcare Leadership Assessment
Leadership is pivotal to any organization. With the development of health care, leadership is an important tool to ensure continuous growth. In most cases, whenever there is a problem with an organization, the issue can roughly be traced back to the leaders. This makes the leadership role become pivotal to the success of the hospital. A good leader with right leadership techniques will ensure growth and development. There have been several issues that healthcare organizations face, for example, organizational climate, teamwork, training, development, and much more. Organization climate is important to the success of any healthcare facility. The ambient climate condition can only be set by the leaders, a role that is quite challenging. When all patients are satisfied with the service delivered and professionals are delighted, shows good leadership.
Teamwork is one of the major factors where a number of issues emanate from. A situation where all the members concerned in a healthcare such as a hospital are working together in unison shows good leadership skills. There has been an evolution of healthcare and the time where a doctor could provide quality care by themselves is gone. In light of such, the demand for quality by many necessitate parallel healthcare professional development. The main focus is placed on patient-centered teamwork approach. This is only possible when the patient is placed at the center and the duties are shared (Ledlow & Coppola, 2011). Through good coordination by the leaders, the professionals can exhibit high-quality care as well as serving many patients simultaneously.
It is the work of leaders in a hospital to ensure renewed focus on quality. Periodical training and coaching of the staff is important in guaranteeing continued satisfaction of patients. This also gives room for adaptation to the new and upcoming trends in health care. Such come with a connection of ensuring that workers remain focused on their values, passion, and purpose. It is the task of the leaders to assess the psych levels of their workers and to find quick solutions to elevate them. When workers are operating optimally, the leader is assured that patients are well taken care of (Ledlow & Coppola, 2011). A challenge that is overcoming most healthcare facilities is the integration of technology into the system. The success of such a task solely lies on the coordination of the leader of the facility.
Legal and Ethical Issues
Ethics can be defined as the study between right and wrong. Ethics is a major factor when it comes to health care, for there are many situations where a person may be ignorant, thus the need for ethical guidelines. An example of ethical issues is justice. The healthcare providers should always be just to all patients and not seem to favor one type over the other. All patient’s best interest must be held by the health provider as they are trained to be beneficence (Pozgar, 2016). There should always be respect for autonomy by accepting other people’s decisions despite your own belief. A healthcare provider should never be malfeasance and cause harm when taking any action. Most of all, all healthcare providers are required to conduct themselves with dignity.
Legal aspect in healthcare is where a person may be prosecuted for not having followed the laid down rules. There are several legal issued that emanate from healthcare and some border with ethical matters. Confidentiality of a patient’s medical records is paramount. One may face legal actions when the disseminate information regarding a patient without their consent. Having relationships with patients is also an illegal matter. Health practitioners can be prosecuted for such. Consent is a very important issue. When professionals act without the legal consent of a patient or next of kin, charges may be levied against them. Malpractice is one of the most prevalent among legal issues. People who abuse their medical knowledge are liable to face the consequences due to their malpractice (Pozgar, 2016).
Leadership Suggestions
There are many ways that a leader can ensure positive growth while managing the risks in a healthcare facility like a hospital. Staffing is most paramount when it comes to a hospital. In a service rendering facility, the type of staff working is paramount in reducing problems and making positive outcomes. Well trained staff who are disciplined will have a positive impact to the facility. Managing the finances of the institution is also important in ensuring positive growth. When finances are miss managed, most of the functions will start to crumble beginning with the most important. Such a scenario can be disastrous and the opposite will happen when there is good financial management (Ledlow & Coppola, 2011).
Following the set regulations by the hospital and its employees is important. It is the work of the leadership team to make sure that all the staff is aware of the regulations and they follow them to the latter. This will ensure that there are minimal problems thus the facility' resources can be dedicated to growth. Managing the public image is another important factor in ensuring the success of the hospital. The hospital is profit based meaning it thrives better with more patients (Ledlow & Coppola, 2011). If the public image is not regarded, there might be a loss of patients which will result in reduced income for the facility.
Conclusion
Hospitals, like all other healthcare facilities, require a lot of leadership commitment. Most of the success and failures of such facilities can be directly attributed to the leadership. All aspects of a hospital have to be managed and proper guidance is made so as to ensure positive growth of the facility. It is only by good leadership that patients can enjoy better services from hospitals. Leaders will access the internal environment of such a facility in areas such as teamwork. The leaders will set the ambient climate for the organization to thrive while being cautious of the ethical and legal issues that arise in the facility. The leaders are also tasked with the role of looking for advice on how they can improve their facility or otherwise reduce the negative outcomes in the facility.
References
El-Sayed, A. M., & Galea, S. (2017). Systems science and population health. New York, NY: Oxford University Press.
Ledlow, G. R., & Coppola, M. N. (2011). Leadership for health professionals: Theory, skills, and applications. Sudbury, MA: Jones and Bartlett.
Pozgar, G. D. (2016). Legal and ethical issues for health professionals.
Srinivasan, A. V. (2008). Managing a modern hospital. New Delhi: Sage Publications.
Wickramasinghe, N., Gupta, J. N. D., & Sharma, S. K. (2005). Creating knowledge-based healthcare organizations. Hershey Penns: Idea Group Pub.
kbrownwoods
KaylaBrownUnit2IP.docx
0
