Human Resource Information Systems (HRIS)
Chapter 3
Systems Considerations in the Design of an HRIS: Planning for Implementations
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HRIS CUSTOMERS/USERS
Employees
Managers
Analysts (power users)
Technicians (HRIS experts)
Clerical employees
Organizational employees
Nonemployees
Job seekers
Sourcing partner organizations
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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CATEGORIES OF DATA
Information about people
Information about the organization
Data that are created as a result of the interaction of the first two categories
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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TWO-TIER (CLIENT–SERVER) ARCHITECTURE
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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THREE-TIER ARCHITECTURE
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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N-TIER ARCHITECTURE
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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HRIS ARCHITECTURE
One-tier architecture (Mainframe)
All software functionality accessed via the mainframe
Two-tier architecture (client–server)
Spread of low-powered processing power through PCs and high-powered processing through mainframe
Separation of application technology from database technology
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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HRIS ARCHITECTURE
Three-tier architecture (middleware)
Middleware is a software that manages data and transactions prior to being saved to the database
N-tier architecture
Expandable to multiple Web and application servers that can be geographically dispersed for load balancing and worldwide access
Additional print servers and process schedulers
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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CLOUD COMPUTING
“Server cloud” operated off-site – Applications are delivered or accessed over the Web, anyplace, anytime, with multiple choices of devices, especially iPhone and iPad
Cloud computing technology allows businesses to use applications without having to install software
Cloud computing can be sold on demand, by the minute or the hour, and is elastic—meaning that an enterprise can consume as much or as little of a service as it wants at any given time.
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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External
Web
Services
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CLOUD COMPUTING
There exist three general service categories commonly recognized in cloud computing.
Infrastructure as a service (IaaS)
Platform as a service (PaaS)
Software as a service (SaaS)
Reduces software and equipment capital outlays
Evaluation process must include a thorough security analysis
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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External
Web
Services
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BEST OF BREED
Architecture that combines products from multiple vendors
Plug-and-play technology based on universally agreed guidelines and common computer language
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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SECURITY
Top priority for any HRIS
Must be maintained on a variety of levels (i.e., VPN, firewall, column level, and row level)
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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BEST OF BREED
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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PLANNING SYSTEM IMPLEMENTATION: ROLES
Project manager
Steering committee/project charter
Implementation team
Project scope
Management sponsorship
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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PLANNING SYSTEM IMPLEMENTATION: KEY ACTIVITIES
Management sponsorship
Process mapping
Software implementation
Customization
Change management
Go live!
Project evaluation
Potential pitfalls
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PROJECT MANAGER OPTIONS
Hire a consultant to be the project manager
Hire a full-time project manager who has presumably been certified by the project management institute
Select someone who is involved in the project and temporarily move him or her into a project management role
Pros and cons of each option!
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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“GO LIVE!”
Option 1: Immediate Conversion
Option 2: Parallel Conversion
For both options: Critical to have support for training and software in place
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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POTENTIAL PITFALLS
Poor planning
Incomplete steering committee or steering committee without top-management support
Implementation team problems or incomplete implementation team
Failure to assess the politics of the organization adequately
Insufficient process mapping
Scope creep
Poor implementation of or insufficient change management
Kavanagh, Human Resource Information Systems 4e. SAGE Publications, 2018.
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