Assignment 5: Business Plan – Final
isaev.
KamranIsayev-Assignment3.docxOperation, Technology, and Management Plan 1
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Operation, Technology, and Management Plan
Kamran Isayev
James Ruether
Strategic Management
11/26/2017
Operational plan for NAB company
Strategic plan- This is a tool that will help to carry out various forms of the strategic plan. The strategic policies that are put in place for the NAB company clearly involves;
-Offering of quality services
-Being able to meet various needs within the stipulated time.
-coming up with several other branches of the company that will be able to ensure that various operations are also carried out in other places.
Goals of the company
The NAB company clearly aims towards achieving several goals in future, these goals mainly include;
-Becoming the leader in the market regarding quality services
-To be at the top most and be able to be recognized worldwide as a result of what they are capable of doing.
-Increase the capacity of various services to be able to serve a wider population.
-Increase the rate at which various services are delivered
Due to current business situation, Swallow Beverages company will operate out of the business owner home in Hamilton, NJ. Running the company from the owner’s home will be a big cost saver because the company will not have to pay to rent a separate facility. The company will use the basement of a house to store the product. When the company will reach a stable state, that is, when we will look into in-depth details to ensure that it is capable of building its own facilities, then and only then, the company headquarters will move. Swallow Beverages will need various equipment with which we will be able to scale up our operations to the next level. There will be the need to buy several refrigerators for the company as this will be much cheaper regarding preserving the beverages (Asian Development Bank, 2011). Refrigerating the product will ensure that it will not get spoiled and it will retain its original quality during the storage time and shipment. At the beginning, all of these operations will involve a lot of manual labor. We will be responsible for making, packaging, storage, and shipping the product from our headquarters to retailors. The distribution of our product will be challenging especially at the beginning. Eventually, our company will need a larger facility and more equipment, together with the vehicles (such us a van) that will be used to deliver the product to retail stores. In the near future, the company will also carry out various forms of research together with the other development activities. The study to be conducted will primary aim towards the operation of the company and ensure that various problems are realized and solved at an early stage, due to this the research will contribute to the society by providing that it is capable of efficiently moving to the next level without any barrier.
Technology plan
Central office administrator-will always be concerned about carrying out and even monitoring various activities taking place within the company.
Technology coordinator-will efficiently ensure that various parameters involving technology within the company are efficiently coordinated to the required level to come up with a maximum output.
Research specialist- Will be able to implement various parameters regarding conducting various forms of research involving the company.
Swallow Beverages will use several computer programs to monitor various operations taking place within the company including the management of the personnel, inventory control, track, and shipment. For personnel management, the company is planning to use Zenefits software which is one of the most popular and free business management tool. For inventory management, we will user the Dynamic Inventory software that is an excellent management solution providing us with the inventory control and tracking abilities. Various goods will also be tracked through the implementation of the technology as this will significantly help to eradicate incidences such as smuggling of goods (Whitehead, 2013). On the other hand, the company will prefer the use of email as a one-touch technology that will be used to communicate with various customers informing them about different issues. With time, we also plan to use Zendesk as our customer service platform to be able to reach out to customers faster and more efficiently. Their annual plans range from $5-$199 which is pretty affordable.
Management and organizational plan
Our company also needs to come up with an appropriate control and corporate plan that will ensure that the organization is capable of moving to the next level.
Goals of the company
Swallow Beverages company will always be dedicated to coming up with reasonable goals regarding how it is capable of holding various management issues. One of the most urgent task will be to incorporate the best managers who will always be able to drive the company forward.
Resources
The company will be capable of taking care of various resources to ensure that most of its operations are capable of progressing to the next level, these funds will be protected with the implementation of various rules and regulations that should be adhered to at all times.
Evaluation methods
The company will carry out various evaluation methods through a variety of means. The company will always ensure that it requests an efficient monthly progress report from various heads of department within the company.
The company management hierarchy mainly includes the following;
Chairman General manager Supervisor
Regional manager Office manager
Vice president Team leader
Board of directors
The entire management structure is arranged in such a way that it every structure has got its duties that it is capable of efficiently implementing. Also, it is organized right from the top position up to the lowest level. It clearly shows how each of the levels is actually important to the entire operation of the company.
REFERENCES
Asian Development Bank, (2011). Financial sector operational plan.
top management
middle management
first line management
