MGT 553 PERFORMANCE CONSULTING (INN-TEXT PEERED REVIEWED REFERENCES)
ericsermon1000
JoyCareNursingHome.pptxStrategic plan presentation
name
Institution
Date
introduction
When we are talking about the long-term care to the patients in health facilities, it is important to consider strategic planning.
The goal for Joy Care Nursing Home is to upgrade the facility from a three family multispecialty facility to a six family facility.
A strategic plan and a SWOT analysis was done on the facility to find out if this type of change was possible.
It is important that all aspects are viewed with proper research to see if this can be done.
Overview of the market
Approximately 80,000 people in the regional market
53% of the residents have some type of college education and 90% of residents at least have a high school diploma
$59,948 is the median income for the county residents
The highest portions of the payer mix are commercial, Medicare and Medicaid
Research has been done and shows that upgraded facilities and convenience draws patients in
Mission statement
Their mission is improve health by providing high-quality of care, a comprehensive range of services and exceptional services.
From the statement, it is clear that the hospital is trying to provide high-quality, efficient and accessible healthcare to transform people’s lives
Vision statement
Joy Care Nursing Home and its affiliates will be the health provider of choice for physicians and patients.
Their five year vision is to create a large multispecialty physicians practice system that would include at least six family practice physicians and specialist in cardiology, oncology, and women’s services.
The hospital currently employs three family practice physicians, one obstetrician and one oncologist and non-invasive cardiologist.
SWOT analysis
STRENGTHS
Strong management
Accredited by the joint commission
WEAKNESSES
Understaffed
Facility is not updated
OPPORTUNITIES
Upgraded and new technology
new factory in town brings in potential patients
THREATS
Competition has a upgraded and new facility
Market goals
Increase market share by recruiting three family practice physicians
Improve quality scores in all 6 criteria to a baseline of the 85th percentile
Upgrade facility to meet patient demand
Hire more staff to keep up the demanding flow of new potential patients
Rationale for goals created
Action item that will meet an objective such as renovating, physician lounge increasing marketing for specific products and implementing EMR
Implement a urgent care center
Purchase round tables for EMR rounding
Rationale for goals created cont’
Create an effective organisation
Increase recruitment and retention of qualified health care workers.
Ensure equitable and diverse workforce
Develop a competent and accountable health workforce that matches demand.
Increase employee satisfaction
Itemized resources
Switching over to EMR and HER systems
Invest in equipment to make sure the Bariatric Patients can be treated
Addition of e-visits by large hospital system in adjoining regions has drawn more market share to their physical practices
PRODUCTS AND SERVICES
The hospital has the idea of increasing equal and timely access to efficient and quality health care services, thereby preparing for roll-out of key services they offer.
Improve access and efficiency of regional and specialised care.
Improve quality of clinical care
Improve access and efficiency of central and tertiary care
Demographics served action plan
Employers
Expected to grow in large employers with automotive factory in the northwest
Physicians
Continuously understaffed of medical staff, mainly in primary care, orthopedics and oncology which requires increased efforts to recruit
Competitors
Other hospitals have upgraded facilities that has drawn attention to their facility
Strategy
Improved health and well-being of all citizens, with an emphasis on children and women
Reduce maternal morbidity and mortality due to pregnancy and childbirth.
Reduce prenatal and neonatal morbidity and mortality
Expand integrated school health services
Strategy Cont’
The Hospital always plans to improve quality of Health Care through the following ways;
Implementing the Lean Management project and electronic queuing systems in all its departments to reduce waiting times .
Conduct patient satisfaction survey at all its departments.
Better management of serious adverse events
Strategy Cont’
The hospital has also embraced the implementation of turnaround strategy in the following ways;
Improve financial management skills and outcomes for the Department
Ensure Department obtain an unqualified audit opinion
Activity-based costing completed and resource requirements of health services determined
PERSONNEL
The hospital ensure patients benefit on everything they do
Taking ownership of their responsibilities and go above and beyond and expect our colleagues to do the same to achieve the best outcome for their patients.
Making decisions based on facts and we are willing to explain them to those affected by our decisions.
The employees works efficiently to optimize the scarce resources to achieve more with less
PERSONNEL cont’
The hospital also plans to develop, cost and publish human resource for Health plan for implementation in the Department.
Strengthen Labour Relation Processes and Systems to achieve legislated turnaround times.
Implement, manage and enforce the general and Commuted Overtime policies to reduce and eliminate abuse and over expenditure.
Recruitment of people with disabilities.
Improve access for people with disabilities
Financial plan
Improve financial management skills and out-comes for the health sector
Improve revenue collection from all its departments
Establish accurate cost base for health department budget
Data management strategic plans
Develop and implement efficient integrated patient based management Information System to improve decision making.
Improved records management including scanning of all existing records in central, tertiary and regional hospitals.
Upgrade ICT infrastructure and ensure connectivity in all health facilities.
Upgrade health information system and interface with e-health and m-health solutions.
Build multi-skilled health information personnel
conclusion
When it comes to planning for a new location to open, it is very important to understand what the community and employees need. I’ve described details in my presentation to assist with planning.
In a healthcare facility, the community’s needs should be into consideration including the competition.
Conclusion Cont’
Making sure that all expenses and costs are known and is very crucial when it comes to planning everything out the budget.
A strategic plan helps evaluate where Steven’s Hospital is and where it can be in the near future, such as opening up a new facility.
references
Duggan, T. (2018). Steps to Take in Writing a Recommendation Report. Retrieved from http://work.chron.com/steps-writing-recommendation-report-28828.htm
Healthcare.gov (2018) Affordable Care Act (ACA). Retrievd from https://www.healthcare.gov/glossary/affordable-care-act/
