Journal: Identifying an Organizational Problem

IHP 430 Module One Journal Guidelines and Rubric

Review the Final Project Guidelines and Rubric document, then respond to the following prompts:

 Identify at least two organizational problems that you could potentially use for your final project.

 Reflect on any personal experiences you have had with these problems or identify how they could affect your future career.

 Assess systems thinking and how your performance affects the overall system and customer satisfaction when addressing these real-world problems.

Guidelines for Submission: Your journal assignment should be submitted as a one- to two-page Microsoft Word document with double spacing, 12-point Times New Roman font, and one-inch margins. Use APA format for the reference list and all internal citations.

Critical Elements Exemplary (100%) Proficient (80%) Needs Improvement (70%) Not Evident (0%) Value

Organizational Problems Meets “Proficient” criteria and

offers greater insight about

organizational problems

Clearly identifies two potential

organizational problems that

are appropriate for the final

project

Does not identify

organizational problems that

are relevant to the final

project, or identifies only one

problem

Does not identify any

organizational problems for

the final project; does not

relate or reflect on any

personal experiences

30

Reflection on Personal

Experience

Meets “Proficient” criteria and

offers greater insight about the

topic that is under

consideration and how this

problem could affect future

career

Clearly articulates what is

known about the topic and

how it could affect future

career

Articulates what is known

about the topic but missing

clarity and detail of content

Does not articulate what is

known about the topic under

consideration

30

Systems Thinking

Assessment

Meets “Proficient” criteria and

offers keen insight about the

relationships of performance,

the system, and customer

satisfaction

Successfully assesses systems

thinking and articulates how

performance affects the

system and customer

satisfaction

Assesses systems thinking but

does not provide an adequate

description for the relationship

of performance to the overall

system and customer

satisfaction

Does not utilize systems

thinking or does not

demonstrate the relationship

between performance, the

overall system, and customer

satisfaction

30

Articulation of Response Submission is free of errors

related to citations, grammar,

spelling, syntax, and

organization and is presented

in a professional and easy-to-

read format

Submission has no major

errors related to citations,

grammar, spelling, syntax, or

organization

Submission has major errors

related to citations, grammar,

spelling, syntax, or

organization that negatively

impact readability and

articulation of main ideas

Submission has critical errors

related to citations, grammar,

spelling, syntax, or

organization that prevent

understanding of ideas

10

Earned Total 100%