Job Cover letter

Teddy Oliver

(712) 330-8700

[email protected]

OBJECTIVE

To obtain a job in Management Information Systems field

EDUCATION

University of Houston-Downtown, Davies College of Business, Houston, Tx

Bachelor of Business Administration in Management Information Systems, 08/2019

Cumulative GPA: 3.0

· Financing 70% of educational expenses through continuous employment

HONORS AND AWARDS

Won UHD IT Scholarship for providing excellent service as a user support assistant 2019

Texas Public Education Grant for Non-Residents $2,500 2018-2019

Gator Grit Grant $1,500 2018-2019

RELEVANT COURSEWORK

MIS 3330 - Programming and Application Development, MIS 3317 - Information Systems Infrastructure, MIS 3318 - Enterprise Systems using SAP, MIS 3305 - Business Analysis & Processes, MIS 4310 - Information Systems Project Management

RELATED WORK EXPERIENCE

Information Technology User Support Specialist Assistant November 2017 - Present

University of Houston-Downtown, Houston Texas

· Troubleshoot and maintain security in a Windows 7 and Windows 10 environment

· Utilize Deep Freeze security to thaw and update 500+ computer systems

· Create and assign tickets to IT technicians in different departments using the FootPrints Service

· Upgraded operating systems using Microsoft Deployment kit

· Perform Software installations and PC imaging

· Set up manual connections and IP configuration to ensure efficient wireless connectivity

· Collaborated in a team of 6 to install and deploy antivirus on 500+ computers

· Performed troubleshoot procedures on projector and printers

ACTIVITIES

Member of UHD Association of Information Technology Professionals January 2018 - Present

Volunteered work for Houston Food Bank, a nonprofit organization 2017

SKILLS

Proficient in Microsoft Excel, Word, PowerPoint, Outlook, Visio and Access

Experience with SAP, HTML, Node JavaScript

Language: Fluent in English and Portuguese