Crisis Application Assignment 1
Chapter One Basic Training
Crisis Intervention Theory and Application
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Brief History of Crisis Intervention
National Save-a-Live League (1906)
The first known crisis phone line.
Cocoanut Grove nightclub fire (1942)
Dr. Erich Lindemann’s clinical assessment of the survivors.
Community Mental Health Centers Act of 1963
Large state-run asylums were replaced by community mental health centers.
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The Importance of Volunteerism
Tasks completed by volunteer workers may range from menial administrative chores to frontline crisis intervention with clients.
The greatest number of frontline volunteers are used to staff 24-hour suicide hotlines in major cities.
More than 75% of all crisis centers in the United States report that volunteer workers outnumber professional staff by more than 6 to 1.
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Crisis Intervention as a Grassroots Movement
Crisis intervention typically remains unrecognized by the public until victims/victim advocates exert enough legal, political, or economic pressure to cause change.
As crisis agencies become crisis organizations, they gain power, prestige, and notoriety.
Offer opportunities for research, clinical training sites, and employment for recent graduates.
Three major grassroots movements helped shape crisis intervention into an emerging specialty.
Alcoholics Anonymous (AA)
Vietnam veterans
Women’s movement during the 1970s
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Transition from a Grassroots Movement to a Specialty Area
Large influx of crisis organizations from the 1970s-1990s.
Recognition that immediate intervention is essential in alleviating stress related to trauma.
Crisis response grows from all-volunteer efforts to bureaucratic institutions as the need for organization grows
Professional recognition within the helping fields.
Division 56: Trauma Psychology, American Psychology Association (2006)
Accreditation standards set by the Council for Accreditation of Counseling & Educationally Related Programs (2009) and National Association of School Psychologists (2010).
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Influence of the Media
The media has a significant influence on public consciousness.
Matthew Brady’s Civil War photographs brought war images into the public discourse.
Real-time news coverage of crisis events impacts our perceptions of an small, interconnected world in both positive and negative ways.
POSITIVE: public recognition about crisis intervention
NEGATIVE: people may rush in to help haphazardly
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The Case Against Too Much “Helping”
The reality is that in most instances, victims of disaster are resilient and do not panic.
Victims of disaster create an “altruistic or therapeutic community”-characterized by the disappearance of community conflicts, heightened internal solidarity, charity, sharing, communal public works, and a positive attitude.
There is an assumption that experiencing a disaster will invariably lead to psychopathology.
“Trauma tourism”-when people travel to disaster scenes to provide unrequested assistance or to gawk at survivors.
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Definitions of Crisis (1 of 2)
There are varied definitions for both an individual and a system in crisis.
For the purpose of this text, definitions have been selected.
Individual crisis-crisis is the perception or experiencing of an event or situation as an intolerable difficulty that exceeds the person’s current resources and coping mechanisms.
Behavioral emergency-when a crisis escalates to immediate danger for injury or death to someone involved in the crisis.
Parasuicide-when a person in crisis accidentally or intentionally places themselves in a position to be killed.
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Definitions of Crisis (2 of 2)
Systemic crisis-when a traumatic event occurs such that people, institutions, communities, and ecologies are overwhelmed and response systems are unable to effectively contain and control the event in regard to both physical and psychological reactions to it.
“Metastasizing crisis”-occurs when a small, isolated incident is not contained and begins to spread.
Primary Prevention-stopping a problem before it starts.
Secondary Intervention-minimizing the harmful effects that have already occurred.
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Characteristics of Crisis (1 of 2)
Presence of both danger and opportunity
A crisis is dangerous because the related stress may result in pathological behavior such as injury to self or others.
A crisis can be an opportunity because it may be the catalyst for the individual to seek help.
Crisis can provide the seeds of growth and change
Many times a person will not seek help until they can admit that they do not have control of the problem.
No panaceas or quick fixes
It is common that the failure of a quick fix to a problem may actually lead to a crisis situation.
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Characteristics of Crisis (2 of 2)
The Necessity of Choice
Choosing is proactive and deciding not to choose is actually a choice that typically has negative results.
Universality and Idiosyncrasy
Crises are universal because no one is immune to them.
Crises are idiosyncratic because individuals may react differently to the same situation.
Resiliency
Crisis interventionists try to tap into people’s natural ability to get on their feet and move through a crisis.
Perception
It is the perception, not the event, that causes distress.
Complicated symptomology
Crisis is complex and defies linear causality.
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Transcrisis
The events immediately following the crisis have a large impact on the duration.
A crisis event may seem to be resolved, but may actually be submerged into the survivor’s unconsciousness.
A transcrisis state occurs when unresolved issues from a previous traumatic event resurface because of a current stressor.
Transcrisis is not synonymous with PTSD.
PTSD is an a DSM-5 defined anxiety disorder resulting from a crisis
Transcrisis is the re-emergence of crisis symptoms from some unresolved prior crisis event.
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Transcrisis Points
Can be seen as therapeutically progressive and are frequently characterized by approach-avoidant behavior toward change.
May occur frequently and are not regular, predictable, or have a linear progression.
When transcrisis points occur, the therapists shifts from traditional therapeutic techniques to crisis intervention.
The individual will experience similar affect, behavior, and cognition as the original crisis event.
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Theories of Crisis Intervention
No single theory is 100% comprehensive.
Three major theories
Basic Crisis Theory (Lindemann, Caplan)
Expanded Crisis Theory (theoretically integrative)
Applied Crisis Theory (Brammer)
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Basic Crisis Theory (1 of 2)
Based on a psychoanalytic approach to crisis.
Behavioral responses related to grief are normal, temporary, and can be relieved with short-term intervention techniques.
Normal grief behaviors include:
Preoccupation with the lost one
Identification with the lost one
Feelings of guilt and hostility
Disorganization of daily routine
Somatic complaints
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Basic Crisis Theory (2 of 2)
Crisis occurs when something impedes one’s life goals.
Equilibrium/disequilibrium paradigm
Disturbed equilibrium
Brief therapy or grief work
Client’s working through the problem or grief
Restoration of equilibrium
Basic Crisis Theory vs. Brief Therapy
Brief Therapy attempts to remediate ongoing emotional issues
Basis Crisis Theory assists individuals in crisis and addresses their affective, behavioral, and cognitive distortions resulting from the traumatic event.
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Expanded Crisis Theory
Explores social, environmental, and situational factors of a crisis.
Is influenced by several theories
Psychoanalytic Theory
Early childhood experiences determines why a traumatic event becomes a crisis.
General Systems Theory
Examines the interdependence and relationships among people and between people and events.
Ecosystems
Extension of systems theory to include an environmental context
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Theories that Influence Expanded Crisis Theory
Adaptational Theory
Crisis is sustained through maladaptive behaviors.
Interpersonal Theory
A state of crisis can not be sustained if a person has an intact sense of self-worth and has a healthy support system.
Chaos Theory
Theory of evolution applied to human functioning as a self-organizing system.
Developmental Theory
Potential for crisis arises from developmental tasks that are not accomplished.
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Applied Crisis Theory
Encompasses four domains:
Normal developmental crises
Consequence of events in typical human development that produce an abnormal response
Birth of a child, graduation from college, or career change
Situational crises
Occurs when an uncommon event, that the individual or system has no way to predict or control, causes extreme stress.
Terrorist attacks, automobile accidents, or sudden illness
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Four Domains of Applied Crisis Theory
Existential crises
A result of intrapersonal conflicts related to one’s sense of purpose, responsibility, independence, freedom, or commitment.
Ecosystemic crises
When a natural or human-caused disaster overtakes a person or system through no fault of their own.
Natural phenomena (hurricanes, tornadoes, forest fires)
Biologically derived (disease, epidemic)
Politically based (war)
Severe economic depression (Great Depression)
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Crisis Intervention Models
Basic models of crisis intervention
Equilibrium model
Cognitive model
Psychosocial transition model
Models based on Ecosystemic Theory
Developmental-ecological model
Contextual-ecological model
Models based on field-based practice
Psychological first aid
ACT model
Game Plan model
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Basic Models
Equilibrium Model
Crises are seen as a state of psychological disequilibrium.
Main focus is on stabilizing the individual.
Most appropriately used for early intervention.
Cognitive Model
Crisis is a result of distorted thinking related to an event, not the event itself.
The goal is to help people change their perception of the crisis event.
Most appropriately used after the individual has been stabilized.
Psychosocial Transition Model
Assumes that people are products of their genes and their environment.
The goal is for the person to gain coping mechanisms and establish a support system.
Most appropriately used after a client is stabilized.
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Ecosystemic Models
Developmental-Ecological Model
Crisis worker should assess the individual’s developmental stage, their environment, and the relationship between the two.
Contextual-Ecological Model
Contextual elements are layered by physical proximity and the emotional meaning attributed to the event.
Reciprocal impact occurs between the individual and the system.
Primary vs. secondary relationships
Degree of change triggered by the event
Time directly influences the impact of a crisis.
The amount of time that has passed
Special occasions (anniversaries, holidays, etc.)
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Field-based Models (1 of 2)
Psychological First Aid Model
Seeks to address the immediate crisis needs.
Non-intrusive because not everyone exposed to a traumatic event will experience a crisis.
Psychological First Aid: Field Operations Guide (The National Center for PTSD) consists of 8 core actions
Psychological Contact and Engagement
Safety and Comfort
Stabilization (if necessary)
Information Gathering: Current Needs and Concerns
Practical Assistance
Connection with Social Supports
Information on Coping
Linkage with Collaborative Services
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Field-based Models (2 of 2)
ACT Model
Assessment of presenting problem.
Connecting clients to support systems.
Traumatic reactions and posttraumatic stress disorders.
Game Plan Model
Developed for police-based crisis intervention
Based on coaching first responders in the use of defusing and de-escalation techniques
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Integrated Crisis Theory
Intentionally and systematically integrates valid concepts and strategies from all available approaches.
Operates from a task orientation and has three major tasks.
Identify valid elements in all systems and integrate them.
Consider all pertinent theories, methods, and standards for evaluating and manipulating clinical data.
Do not identify with one specific theory.
Fuses two pervasive themes
All people and all crisis are unique and distinctive
Two people may experience the same traumatic event but react to it differently
All people and all crises are similar
There are global elements to specific crisis types
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Characteristics of Effective Crisis Workers
Effective Crisis intervention is a hybrid of science and art.
Crisis workers need a mastery of technical skill, theoretical knowledge, and certain characteristics to develop this hybrid.
Diverse life experiences
Poise
Creativity
Flexibility
Energy
Resiliency
Quick mental reflexes
Assertiveness
Tenacity
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