IT STart MCQ

QUESTION 1

1. In the Office of Personnel Management's case, the security breach made many people vulnerable to this:

	a.	Loss of personal property
	b.	Inaccurate personal data
	c.	Identity theft
	d.	Loss of access to personal data
	e.	Credit card fees

10 points   

QUESTION 2

1. Many organizations and even consumers use this to control access to a network like the Internet, allowing only authorized traffic to pass.

	a.	Encryption
	b.	VPN
	c.	Firewall
	d.	Anonymizing tools
	e.	Filtering

10 points   

QUESTION 3

1. Is it estimated that _____% of all firms have been breached:

	a.	5% or less
	b.	10% to 20%
	c.	40% to 60%
	d.	70% to 90%
	e.	Over 95%

10 points   

QUESTION 4

1. Who is responsible for decisions about security strategy?

	a.	IT people
	b.	Shared: IT leaders and business leaders
	c.	Business leaders
	d.	Consultants
	e.	Team of consultants and IT people

10 points   

QUESTION 5

1. _____ of breaches are caused by stealing a password.

	a.	A very low percentage (somewhere around 1%)
	b.	A low percentage (around 10%)
	c.	A moderate percentage (around 25%)
	d.	A high percentage (around 50%)
	e.	A very high percentage (around 80%)

10 points   

QUESTION 6

1. An "evil twin" in the context of computer security is:

	a.	A virus-laden attachment that looks just like a sincere attachment
	b.	A duplicate badge that allows a nasty person into a data center
	c.	Someone who looks just like the Chief Information Officer, but steals data
	d.	An operating system that is not genuine
	e.	A counterfeit WiFi connection in a hotel or coffee shop that appears to be genuine

10 points   

QUESTION 7

1. The cost of a data breach in 2015 is estimated to be:

	a.	Between $13 and $18 per record
	b.	Between $43 and $63 per record
	c.	Between $145 and $154 per record
	d.	Between $100 and $1,000 per record
	e.	Between $4,520 and $4,580 per record

10 points   

QUESTION 8

1. On the black market, stolen data in a "kit" that contains credit card information plus social security number and medical information is worth:

	a.	Between $13 and $18 per record
	b.	Between $43 and $65 per record
	c.	Between $145 and $154 per record
	d.	Between $100 and $1,000 per record
	e.	Between $4,520 and $4,580 per record

10 points   

QUESTION 9

1. Included in the five critical elements that are used to raise security in a firm are all of the following except:

	a.	Infrastructure
	b.	Law enforcement
	c.	Policies
	d.	Training
	e.	Investments

10 points   

QUESTION 10

1. Over time, attackers have had to increase their skills to be able to attack systems or create viruses.

 True

 False

10 points   

QUESTION 11

1. If you receive an email from your son, and the body of the email tells you to open an attachment because it is funny, the risk is pretty close to zero because it came from your son.

 True

 False

10 points   

QUESTION 12

1. In the Target breach, the HVAC systems were actually attached to the retail sales system.

 True

 False

10 points   

QUESTION 13

1. A hacker who buys credit card information from hackers receives a short-term guarantee in case the card is declined.

 True

 False

10 points   

QUESTION 14

1. You can purchase stolen credit cards on the "deep web" using a browser called "Tor."

 True

 False

10 points   

QUESTION 15

1. A challenge question is when you are stopped at the gate and the guard asks who you are.

 True

 False

10 points   

QUESTION 16

1. Two factor authentication is when you use two different methods for people trying to use the system. For instance, you can use a password and a challenge question.

 True

 False

10 points   

QUESTION 17

1. Firewalls can be either in hardware or software form.

 True

 False

10 points   

QUESTION 18

1. This is a situation in which the thief counterfeits a different person's address.

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10 points   

QUESTION 19

1. What is Poulson's Law?

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10 points   

QUESTION 20

1. Which of the following should a manager expect from the IS organization?

	a.	Promoting enterprise security
	b.	Participating in setting and implementing strategic direction
	c.	Innovating current processes
	d.	Managing data, information and knowledge
	e.	All of the above

10 points   

QUESTION 21

1. The responsibility of the IT organization is to:

	a.	Manage core business functions like selling, accounting and manufacturing
	b.	Partner with business managers to ensure the right IS exists to support the business strategy
	c.	Set the business strategy
	d.	Have sole responsibility for building information systems for the organization
	e.	Design business processes

10 points   

QUESTION 22

1. A company that seeks an IT portfolio that lowers costs as the primary business objective will be more likely to increase spending on __________ because these applications can help automate processes.

	a.	strategic systems
	b.	infrastructure
	c.	informational systems
	d.	transactional systems
	e.	social media

10 points   

QUESTION 23

1. This method of IT funding is the most equitable, as the costs associated with IT are based on use. However, it can be difficult and tedious to calculate the usage costs.

	a.	Allocation
	b.	Corporate budgeting
	c.	Usage
	d.	Distributed
	e.	Chargeback

10 points   

QUESTION 24

1. Activity based costing ________________

	a.	groups costs into meaningful buckets that are then distributed based on the activity or product they support
	b.	is useful for allocating small project work
	c.	charges all costs to "cost centers"
	d.	considers only initial capital investments
	e.	calculates ongoing maintenance costs

10 points   

QUESTION 25

1. Critical to the business case is the identification of both ________ and ________.

	a.	costs, risks
	b.	costs, benefits
	c.	advantages, disadvantages
	d.	assumptions, risks
	e.	benefits, detriments

10 points   

QUESTION 26

1. A local marketing firm is considering launching a new and extensive social media marketing campaign. This investment of resources is being looked at through the length of the project since it is anticipated to last at least 5 years. What financial calculation should be used to compute the investment's value, taking into account the time value of money?

	a.	ROI
	b.	NPV
	c.	EVA
	d.	IRR
	e.	TCO

10 points   

QUESTION 27

1. Mary is recommending IT investments in the neighborhood of $250 million for her company. However, the board is hesitant since it's such a capital-intensive project. If the project fails the company could go out of business. What financial calculation should they use?

	a.	ROI
	b.	NPV
	c.	EVA
	d.	IRR
	e.	FV

10 points   

QUESTION 28

1. In the early days of IT, the CIO would report to the _____ as IT was seen as a way to control costs. As technology has become more strategic and able to deliver a competitive advantage, CIOs now report directly to the _____.

	a.	CFO; CEO
	b.	CEO; CFO
	c.	CFO; COO
	d.	COO; CEO
	e.	CEO; CTO

10 points   

QUESTION 29

1. Wal-Mart, the world's largest retailer, uses RFID tags to track movement of goods across its intense supply chain. One identifiable benefit is that pallets of goods no longer need to be manually logged by a worker when received. Instead, an information system automatically logs the goods as they arrive. This benefit is identified as which type of business change:

	a.	Innovation
	b.	Efficiency
	c.	Cessation
	d.	Work force reduction
	e.	Doing new things

10 points   

QUESTION 30

1. Valuing an IT investment is difficult because of many reasons. One of the reasons is:

	a.	Many IT investments are necessities and payback is hard to calculate
	b.	Increased customer satisfaction is not valued enough to justify costs
	c.	IT investments often add no real business value
	d.	IT managers do not see the need to value an investment whose payback period is relatively short
	e.	IT is seen as a "necessary evil"

10 points   

QUESTION 31

1. While a relatively simple method for funding, corporate budgeting ______________.

	a.	helps control the costs of IT
	b.	may result in an IT organization that is less end-user oriented
	c.	encourages sharing of funding resources between IT and business units
	d.	levies charges on specific users or business units
	e.	gives business managers sole control over IT decisions

10 points   

QUESTION 32

1. Corporate budgeting is a wise choice for funding newer technologies and innovation.

 True

 False

10 points   

QUESTION 33

1. The business side of IT is very different from the business itself.

 True

 False

10 points   

QUESTION 34

1. The scope of responsibilities for an IT organization seems to expand with increased IT maturity.

 True

 False

10 points   

QUESTION 35

1. Often the customer of an IT organization is not an external customer but rather an internal customer.

 True

 False

10 points   

QUESTION 36

1. Avon uses this to monitor the status of its IT projects, knowing that a red-coded item indicates a serious problem.

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10 points   

QUESTION 37

1. The process called "true up" is used to balance true expenses against payments made for this particular funding method.

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10 points   

QUESTION 38

1. This is a term used to describe a person who aligns business and IT strategies and uses technology to create a competitive advantage.

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10 points   

QUESTION 39

1. IT organizations implement powerful information systems like ERP and SCM that provide centralized data repositories. In addition, business units have tools for their particular units that individuals can use to report on and analyze collected data. This IT governance approach is best described as:

	a.	Distributed Control
	b.	Decentralized
	c.	Federalism
	d.	Joint-Control
	e.	Centralized

10 points   

QUESTION 40

1. IT governance has two major components: the assignment of decision-making authority and responsibility, and the ____________________________.

	a.	cost considerations
	b.	decision rights
	c.	business plan
	d.	capability maturity model
	e.	decision-making mechanisms

10 points   

QUESTION 41

1. IT decisions have been categorized by Peter Weill and Jeanne Ross. These categories include all of the following EXCEPT:

	a.	IT principles
	b.	IT architect
	c.	IT infrastructure
	d.	Business application needs
	e.	IT security

10 points   

QUESTION 42

1. The decision about approval and justification of new technologies would fall into which one of the five major IT decision categories?

	a.	IT principles
	b.	IT architecture
	c.	IT infrastructure
	d.	Business application needs
	e.	IT investment and prioritization

10 points   

QUESTION 43

1. The decisions that determine how IT assets are structured fall into which one of the five major IT decision categories?

	a.	IT principles
	b.	IT architecture
	c.	IT infrastructure
	d.	Business application needs
	e.	IT investment and prioritization

10 points   

QUESTION 44

1. This IT governance archetype consists of C-level executives and at least one other business group. An IT executive may be an additional participant.

	a.	Business monarchy
	b.	IT monarchy
	c.	Feudal
	d.	Federal
	e.	IT Duopoly

10 points   

QUESTION 45

1. A steering committee works especially well with this particular IT governance archetype.

	a.	Business monarchy
	b.	IT monarchy
	c.	Feudal
	d.	Federal
	e.	IT Duopoly

10 points   

QUESTION 46

1. As a result of Sarbanes-Oxley, IT managers are now required to manage the level of controls needed to mitigate risk in business processes.

 True

 False

10 points   

QUESTION 47

1. IT plays a major role in ensuring the accuracy of financial data.

 True

 False

10 points   

QUESTION 48

1. As a result of Sarbanes-Oxley Act - the CEO, CFO, and CIO must certify financial accounting records.

 True

 False

10 points   

QUESTION 49

1. This is the act through which behavior is aligned with business goals through empowerment and monitoring.

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10 points   

QUESTION 50

1. The combinations of people to whom decision rights are allocated are classified by various IT governance ____________.

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10 points   

QUESTION 51

1. This is a highly specific measurement used to indicate whether business process goals are being met.

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10 points   

QUESTION 52

1. This term is used to describe the increasingly powerful tools available to consumers that are impacting corporations.

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10 points   

QUESTION 53

1. Which of the following needs would suggest outsourcing as an option?

	a.	Reduced capacity
	b.	Ease of transition to new technologies
	c.	Increase supplier relations
	d.	Growth of data centers
	e.	All of the above

10 points   

QUESTION 54

1. Organizations choose to outsource IT activities for all of the following reasons EXCEPT:

	a.	To realize cost savings
	b.	To have access to specialists they do not have in-house
	c.	To create a core competency
	d.	To infuse cash into the company
	e.	To support capacity on demand

10 points   

QUESTION 55

1. A small cluster of three countries (China, Malaysia, and Korea) are creating a reputation for this type of outsourcing.

	a.	Farshoring
	b.	Nearshoring
	c.	Cloud computing
	d.	Captive center
	e.	Full outsourcing

10 points   

QUESTION 56

1. This is a type of captive center that performs core business processes for a parent company and outsources noncore work offshore.

	a.	Hybrid Captive
	b.	Shared Captive
	c.	Divest Captive
	d.	Terminated Captive
	e.	Core Captive

10 points   

QUESTION 57

1. The global outsourcing market is growing.

 True

 False

10 points   

QUESTION 58

1. Only large, multi-national organizations pursue outsourcing arrangements.

 True

 False

10 points   

QUESTION 59

1. Outsourcing an IT infrastructure will always save an organization money.

 True

 False

10 points   

QUESTION 60

1. The reasons given for backsourcing are similar to the reasons given for outsourcing in the first place.

 True

 False

10 points   

QUESTION 61

1. Outsourcing of IT services began in 1949 with Eastman Kodak.

 True

 False

10 points   

QUESTION 62

1. This is the formal contract between clients and an outsourcing provider that describes the expected performance of the service.

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10 points   

QUESTION 63

1. To reduce its dependence on a single outsourcing provider, an organization will seek flexibility and take a "best-of-breed" approach. What is the term used to describe this use of multiple outsourcing vendors?

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10 points   

QUESTION 64

1. This is the most traditional approach to sourcing.

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10 points   

QUESTION 65

1. If a company decides to outsource to a company in another country that is close in proximity as well as culturally, economically, and politically similar, they are using this type of outsourcing.

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10 points   

QUESTION 66

1. To maintain balance in a project with a fixed budget and a well-defined scope, a project team will require flexibility ____________.

	a.	with the deadline
	b.	in spending
	c.	with project quality
	d.	with assumed risks
	e.	in achieving the goals of the business case

10 points   

QUESTION 67

1. An organization may convert from an old system to a new system by choosing to run both the old and new systems at the same time until the new system is fully accepted. This is know as ____________.

	a.	cutover
	b.	parallel conversion
	c.	direct cutover
	d.	agile development
	e.	SDLC

10 points   

QUESTION 68

1. Which one of the following is NOT one of the four essential elements of any project?

	a.	Common project vocabulary
	b.	Project team
	c.	System evaluation
	d.	Project cycle plan
	e.	Project management

10 points   

QUESTION 69

1. Which one of the following software products is NOT an open source software release?

	a.	PERL
	b.	Open Office
	c.	Linux
	d.	Mozilla
	e.	Microsoft OFfice

10 points   

QUESTION 70

1. All of the following are indications that the project is successful EXCEPT:

	a.	Customers receive a significant benefit from the project.
	b.	The project meets its return on investment goal.
	c.	The project meets the established time and budget criteria.
	d.	The project prepare the organization for future success and growth.
	e.	The project profits are high and last for a very short time period.

10 points   

QUESTION 71

1. According to Brooks, adding extra personnel to a system project more often makes it later, not earlier.

 True

 False

10 points   

QUESTION 72

1. In calling something a "project", the issues of uniqueness and temporariness are very important.

 True

 False

10 points   

QUESTION 73

1. A research firm found that a majority of software projects are delivered late or over budget or simply fail to meet expectations.

 True

 False

10 points   

QUESTION 74

1. The maintenance and review phase is the longest phase of the software development lifecycle.

 True

 False

10 points   

QUESTION 75

1. Integrating within the organization is a mechanism to manage project complexity, and include frequent team meetings as an example.

 True

 False

10 points   

QUESTION 76

1. To transform resources into profits, organizations combine type types of work - operations and ___________.

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10 points   

QUESTION 77

1. This is the term used to describe what happens when a project's scope increases after it has started.

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10 points   

QUESTION 78

1. What is the name given to the department that develops project management skills, boosts efficiency for projects, and improves project delivery?

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10 points   

QUESTION 79

1. A good project manager defines a realistic project scope and then managers the project so that it can be completed on time and within _____________.

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10 points   

QUESTION 80

1. Agile development tends to be ____________-oriented rather than process-oriented.

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10 points   

QUESTION 81

1. This is the term used to describe Web apps that are created by combining existing applications, data, and infrastructure.

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10 points   

QUESTION 82

1. Business analytics fuel ____________ decision making.

	a.	social
	b.	fact-based
	c.	profit-driven
	d.	intuition-based
	e.	top-down

10 points   

QUESTION 83

1. These are collections of data designed to support management decision making, and sometimes serve as repositories of organizational knowledge.

	a.	Data-marts
	b.	Data containers
	c.	Data warehouses
	d.	Data storage centers
	e.	RAID

10 points   

QUESTION 84

1. ________________ is hard to explain, hard to transfer, and highly personal to the source.

	a.	Data
	b.	Tacit knowledge
	c.	Implicit knowledge
	d.	Explicit knowledge
	e.	Information

10 points   

QUESTION 85

1. IT is traditionally focused on _______________.

	a.	data
	b.	tacit knowledge
	c.	implicit knowledge
	d.	explicit knowledge
	e.	information

10 points   

QUESTION 86

1. All of the following are examples of socialization EXCEPT for:

	a.	Sharing war stories
	b.	Apprenticeships
	c.	Conferences
	d.	Non-structured activities, like an office party or lunch discussion
	e.	Project management

10 points   

QUESTION 87

1. By utilizing business analytics, a company can learn which one of the following?

	a.	Which products are moving slowly versus which products are moving quickly
	b.	Which products have been sold in the past 3 months
	c.	Who is likely to buy the product in a given period of time
	d.	Where each product sits (warehouse, store or factory location)
	e.	The suppliers who contributed to the manufacturing of the product

10 points   

QUESTION 88

1. Companies that use big data and analytics can be helped by making information more hidden, and making sure to avoid experimentation (which can become reckless).

 True

 False

10 points   

QUESTION 89

1. The CEO-level sponsorship and passion for analytics enabled firms like Caesars and Capital One to achieve the success they did.

 True

 False

10 points   

QUESTION 90

1. A company that is using statistical analysis tools to report on why something happened has achieved a higher level of analytical maturity than a company that's using tools to predict what will happen next.

 True

 False

10 points   

QUESTION 91

1. Business intelligence is a more specific form of knowledge management that seeks to extract knowledge from ________.

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10 points   

QUESTION 92

1. Business analytics tools are used with data in the ________________ to gain insight and support decision making.

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10 points   

QUESTION 93

1. These are tools that analyze the impact social IT has on a business.

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10 points   

QUESTION 94

1. This is one of the features of Google Analytics that allows an organization see how specific search queries drive traffic to the organization's website.

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10 points   

QUESTION 95

1. This is a text message that is stored on a user's computer by a Web server that helps trace the user's browsing habits.

	a.	Script
	b.	Cookie
	c.	ID theft
	d.	Firewall
	e.	Data file

10 points   

QUESTION 96

1. "Who owns information" and "What are the just and fair prices for its exchange?" are part of this ethical issue:

	a.	Privacy
	b.	Accuracy
	c.	Ownership
	d.	Property
	e.	Accessibility

10 points   

QUESTION 97

1. What principles, developed in 2000 by the US Department of Commerce (DOC) in consultation with the European Commission, allow U.S. companies to be placed on a list maintained by the DOC?

	a.	Safe Harbor framework
	b.	Approved Business framework
	c.	PAPA framework
	d.	Property Harbor framework
	e.	Safe Business framework

10 points   

QUESTION 98

1. The European Union Directive on Data Protection does all of the following EXCEPT:

	a.	Expect accurate and up-to-date data on collected personal information
	b.	Allow companies to only keep data as long as necessary
	c.	Set standards for the collection, storage, and processing of personal information
	d.	Regulate data standards for publicly traded companies
	e.	Prohibit the transfer of personal data to non-European Union nations that do not meet certain standards

10 points   

QUESTION 99

1. Questions like "Who is responsible for the reliability of information?" and "Who will be accountable for errors in the information?" are part of this ethical issue.

	a.	Privacy
	b.	Accuracy
	c.	Authenticity
	d.	Perfection
	e.	Purpose

10 points   

QUESTION 100

1. Target found out a teenager was pregnant by (1) _________________ and revealed that fact to her dad by (2) _________________.

	a.	(1) Overhearing the teen in the store; (2) calling her dad
	b.	(1) Her purchases of diapers; (2) sending an official letter to the dad
	c.	(1) Her purchases of unscented soap, cotton balls, and vitamins; (2) mailing her some ads for diapers and maternity clothes
	d.	(1) Her sudden elation when visiting the children's department; (2) sending a video of her tears of happiness in that department
	e.	None of the above

10 points   

QUESTION 101

1. Unlike the European Union, the U.S. has no general legislature ensuring Internet privacy rights. Instead, the U.S. encourages self-regulation and has introduced industry-specific regulations as needed.

 True

 False

10 points   

QUESTION 102

1. "Digital natives" are uncomfortable building relationships on the Internet because they understand the consequences of sharing information publicly.

 True

 False

10 points   

QUESTION 103

1. Those who possess the "best" information and know how to use it, win.

 True

 False

10 points   

QUESTION 104

1. This is a growing service designed to help individuals and companies clean up their online presence so that a search for their name produces favorable results.

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10 points   

QUESTION 105

1. This term is used to define energy-efficient computing resources.

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