Chapters 3 Question

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ITS 833 – INFORMATION GOVERNANCE

Chapter 3 – Information Governance Principles

Dr. Omar Mohamed

CHAPTER GOALS AND OBJECTIVES

Know the 10 key principles of IG

What are the Generally Accepted Recordkeeping Principles®

What is the difference between disposition and destruction

Who should be involved in the information governance development process

Know the 8 GAR principle

Know the 5 GAR Principle Levels

Know which of the four area(s) of improvement each of the 8 GAR principles map to

10 key principles for the IG approach

Executive Sponsorship

Information Policy Development and Communication

Information Integrity

Information Organization and Classification

Information Security

Information Accessibility

Information Control

Information Governance Monitoring and Auditing

Stakeholder Consultation

Continuous Improvement

The Key to Information Governance

Accountability

Often the root of many problems is that no one is held accountable

RECORDING KEEPING PRINCIPLES®

Formal Business records account for about 9% of all information in an organization

Formal record keeping allows the organization to demonstrate legal compliance, and applicable standards

Generally Accepted Recordkeeping Principles® were developed in 2009 by ARMA International to foster awareness of good recordkeeping practices

Generally Accepted Recordkeeping Principles®

Accountability

Transparency

Integrity

Protection

Compliance

Availability

Retention

Disposition

GAR Principles Levels

Used to define the characteristics of evolving and maturing Records Management Programs

1. Standard – whether recordkeeping concerns are being addressed

2. In Development – developing recognition that recordkeeping has an impact and benefit from more defined IG program

3. Essential – where defined policies and procedures exist that address minimum legal and regulatory requirements but more action is required to improve recordkeeping

4. Proactive – where information governance issues are integrated into business decisions with organization consistently meeting its legal and regulatory obligations

5. Transformational – Integrated IG into corporate infrastructure and business processes to such an extent that compliance is routine

RM responsibility at the senior level of executive authority

Understanding of regulatory and legal framework

Responsibility for ensuring that processes, procedures and governance structures and documentation are developed

Development of organization wide audit process for all aspects of RM

Reinforce compliance and require accountability

GAR PRINCIPLE 1: ACCOUNTABILITY

Practices that document processes and promote an understanding of the roles and responsibilities of the stakeholders

Policies are formalized and integrated into business processes

Must be recognized by senior management

Employees must have access to the policies and procedures of RM

Employee training

Documentation in the form of policies, procedures, guidelines, instructions, diagrams, flowcharts, system documentation, user manuals, etc.

GAR PRINCIPLE 2: TRANSPARENCY

“Record Integrity”: The records are complete and protected from being altered

Record generating systems and repositories are required to be assessed to determine record keeping capabilities.

Here a formalized process is required to be in place for acquiring or developing new systems, required for lifecycle management of records.

Record integrity is confirmed by ensuring that records are created by competent authority based upon established principles

GAR PRINCIPLE 3:INTEGRITY

This is where organizations ensure that the records are unaltered through loss, tampering or corruption

Applies to both physical and electronic records

GAR PRINCIPLE 4: PROTECTION

There should be a process for development and training of the fundamentals of compliance monitoring

Compliance monitoring involves reviewing and inspecting different facets or records management

Compliance monitoring is carried out by audits, whether that be internal audits, external organizations or by records management and must be performed routinely

GAR PRINCIPLE 5: COMPLIANCE

Process of evaluating how effectively and efficiently records and information are stored and retrieved using existing equipment, networks and software of the organization

Intended to identify current and future requirements and recommendations for new systems where appropriate

GAR PRINCIPLE 6: AVAILABILITY

This is the function of preserving and maintaining records for continuing use

A retention schedule is created to identify actions needed to fulfill requirements for retention and disposal of records and to identify and establish authority for employees who will be responsible for retention, destruction and transfer of records

Must identify the scope of the different jurisdictions that impose control over record in each location where the company does business

Includes “records appraisal” – process of assessing the value and risk of records to determine their retention and destruction requirements-part of records retention schedule

Record retention period – length of time that records should be retained and actions taken for them to be destroyed or preserved

Document research performed to identify jurisdictional and legal requirements for record retention

GAR PRINCIPLE 7: RETENTION

Disposition is the last stage in the life cycle of records

When records are required to be retained permanently or on a long term basis they should be “archived” for preservation

Should be part of record retention schedule

When destroyed, destruction must be in a controlled and secure manner in accordance with disposal instructions

Document destruction of record

Maintain an audit trail of the destruction of records

Must have someone designated to oversee destruction of records

GAR PRINCIPLE 8: DISPOSITION

Disposition of records is not the same as destruction of records.

Destruction may be one of the disposal options

Methods of Disposition

Discard-Standard for non-confidential records

Shred – Confidential and sensitive records

Archive – For records retained permanently or for long-term periods

Imaging – Conversion from a physical record to digital images prior to destruction of paper records

Purge – This involves the removal of material based upon specific criteria. Generally applicable to structured database records and applications

Generally Accepted Recordkeeping Principles® maturity model is used to identify a company’s areas in need of improvement.

Principles are mapped to four (4) improvement areas:

Roles and responsibilities

Policies and Procedure

Communication and Training

Systems and automation

MAPPING OF IMPROVEMENT AREAS FOR GENERALLY ACCEPTED RECORDKEEPING PRINCIPELS®

Improvement Area	Accountability	Transparency	Integrity	Protection	Compliance	Availability	Retention	Disposition
Roles and Responsibilities							
Policies and Procedure								
Communication and Training							
Systems and Automation								

WHO SHOULD DETERMINE THE IG POLICIES?

Steering Committee or Board

Headed by executive sponsor

Include cross-functional groups

Key business units

Finance

Risk

Compliance

Records Management

Legal

Training is essential

Review the Sample Assessment Report and Road Map in Table 3.3, Page 36 and 37 of text book

The End