Assignment 10/15

ITS 832 CHAPTER 9 STAKEHOLDER ENGAGEMENT IN POLICY DEVELOPMENT: OBSERVATIONS AND

LESSONS FROM INTERNATIONAL EXPERIENCE

INFORMATION TECHNOLOGY IN A GLOBAL ECONOMY

DR. JORDON SHAW

INTRODUCTION

• Methodology • Useful engagement tools • Factors that support effective tool use

• Foundations of Stakeholder Engagement

• Cases

• Case comparison

• Discussion

• Conclusion

METHODOLOGY

• Policy making increasingly involves stakeholders • Not just decision makers

• Technology provides many benefits • Supports advanced complex modeling

• Allows more stakeholders to participate (engage)

• Stakeholder engagement • Improves acceptance

• Increases policy quality

• Reduces iterations for re-work

• Two primary questions regarding technology tool use • What types of engagement tools are useful?

• What factors support effective tool use?

STAGES OF THE POLICY PROCESS

FOUNDATIONS OF STAKEHOLDER ENGAGEMENT

• Stakeholder engagement enhances

• Accountability

• Efficiency in making decisions

• Good governance

• Stakeholder

• “Any group or individual who can affect or is affected by the achievement of an organization’s objectives.”

• First phase

• Stakeholder identification and analysis

• Stakeholder engagement

• Informing

• Consulting

• Involving

• Collaborating

• Empowering

CASES

• E-Government Strategic Planning in Afghanistan

• Renewable Energy Policy for Kosice, Slovakia

• Redesigning the European Union’s Inspection Capability for International Trade

• Understanding Child Health Outcomes in New Zealand

• Transportation and Urban Planning Indicator Development in the USA

CASE COMPARISON

• Points of comparison

• Situation and approach

• Types of stakeholders and participation

• Methods for stakeholder identification

• Methods for stakeholder engagement

• Tools and technologies used

• Results

SUMMARY

• Stakeholder engagement is worth the effort

• Success starts with care in stakeholder identification

• Engagement helps build consensus

• Tools include • Technology

• Legacy

• Experience helps to select the right tools for current stakeholders