Assignment Case Study
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ITS832_Chapter_9.pptxITS 832 Chapter 9
Stakeholder Engagement in Policy Development: Observations and Lessons from International Experience
Information Technology in a Global Economy
Professor Michael Solomon
1
Introduction
Methodology
Useful engagement tools
Factors that support effective tool use
Foundations of Stakeholder Engagement
Cases
Case comparison
Discussion
Conclusion
Methodology
Policy making increasingly involves stakeholders
Not just decision makers
Technology provides many benefits
Supports advanced complex modeling
Allows more stakeholders to participate (engage)
Stakeholder engagement
Improves acceptance
Increases policy quality
Reduces iterations for re-work
Two primary questions regarding technology tool use
What types of engagement tools are useful?
What factors support effective tool use?
Stages of the Policy Process
Foundations of Stakeholder Engagement
Stakeholder engagement enhances
Accountability
Efficiency in making decisions
Good governance
Stakeholder
“Any group or individual who can affect or is affected by the achievement of an organization’s objectives.”
First phase
Stakeholder identification and analysis
Stakeholder engagement
Informing
Consulting
Involving
Collaborating
Empowering
Cases
E-Government Strategic Planning in Afghanistan
Renewable Energy Policy for Kosice, Slovakia
Redesigning the European Union’s Inspection Capability for International Trade
Understanding Child Health Outcomes in New Zealand
Transportation and Urban Planning Indicator Development in the USA
Case Comparison
Points of comparison
Situation and approach
Types of stakeholders and participation
Methods for stakeholder identification
Methods for stakeholder engagement
Tools and technologies used
Results
Summary
Stakeholder engagement is worth the effort
Success starts with care in stakeholder identification
Engagement helps build consensus
Tools include
Technology
Legacy
Experience helps to select the right tools for current stakeholders
