operational excellence homework -1 Need 2 pages
School of Computer & Information Sciences
ITS-631- Operational Excellence
Chapter 4 – Information Technology and Organizational Learning
Content from:
Primary Textbook: Jamsa, K. A. (2013). Cloud computing: SaaS, PaaS, IaaS, virtualization, business models, mobile, security and more. Burlington, MA: Jones & Bartlett Learning.
Secondary Textbook: Erl, T., Mahmood, Z., & Puttini, R. (2014). Cloud computing: concepts, technology, & architecture. Upper Saddle River, NJ: Prentice Hall.
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Introduction
Understanding of organizational theory
Aspects of history and context of organizational learning
Defines and explains various learning protocols and how they can be used to promote organizational learning.
Four component processes
Learn
Focus
Align
Execute
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Learning Organizations
The ability of an organization to learn faster and better than its competitors = the key to long-term business success
The learning organization is defined as a form of organization that enables the learning of its members in such a way that it creates positive outcomes (innovations, efficiencies, and improved alignment with the environment, and competitive advantage).
More dynamic decision to make in a short amount of time.
3
Communities of Practice
Based on the assumption that learning starts with engagement in social practice
The practice is fundamental construct by which individuals learn
Learning is a method of engaging in and contributing to practices within specific communities
4
Learning Preferences and Experimental Learning
Experimental learning comes from the experiences that adults have accrued over the course of their lives.
Kolb’s Learning Style Inventory
5
Social Discourse and the Use of Language
The successful implementation of communities of practice is dependent upon social structures
The basis for establishing a technology driven world requires the inclusion of linear and circular ways of promoting learning.
Grant’s Schema
6
Linear Development in Learning Approaches
The life cycle of learning you must account for the individuals and the organization
Review the maturity model with technology by reviewing:
Type of learning
Learning outcomes
Responsive organizational dynamism: cultural assimilation
Responsive organizational dynamism: strategic integration
7
ROD Arc with Applied Individual Learning Wheel
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References
Langer, A. M. (2018). Information Technology and Organizational Learning. 3rd edition. Taylor & Francis Group, LLC. ISBN: 978-1-138-23858-9
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