operational excellence assignment 23
School of Computer & Information Sciences
ITS-631 Operational Excellence
Chapter 9 – Information Systems for Business and Beyond (2019)
Content from:
Primary Textbook: Jamsa, K. A. (2013). Cloud computing: SaaS, PaaS, IaaS, virtualization, business models, mobile, security and more. Burlington, MA: Jones & Bartlett Learning.
Secondary Textbook: Erl, T., Mahmood, Z., & Puttini, R. (2014). Cloud computing: concepts, technology, & architecture. Upper Saddle River, NJ: Prentice Hall.
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Learning Objectives
describe each of the different roles that people play in the design, development, and use of information systems;
understand the different career paths available to those who work with information systems;
explain the importance of where the information-systems function is placed in an organization; and
describe the different types of users of information systems.
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Creators of Information Systems
Designing, developing, and building information systems
U.S. Labor statistics for computing career employment in 2020
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Various Roles in IS
Systems Analyst
Programmer /Developer
Computer Engineer
Hardware
Software
Systems
Network
Computer Operator
Database Administrator
Help Desk /Support Analyst
Trainer
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Managing Information Systems
CIO
Functional Manager
ERP Management
Project Manager
Information Security Officer
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Emerging Roles and Career Paths in IS
Roles are Emerging in IT due to innovation technology.
Career Path in IS
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Certifications and Organizing the IS Function
Certifications are an important aspect of progressing through a career path
Read: Sidebar – Are Certifications Worth Pursuing
Organizing the IS Function
Matrix structure
Stand alone IT department
Outsourcing
Network-based organizational structure
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Types of IS Users
Innovators
Early Adopters
Early Majority
Late Majority
Laggards
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References
Bourgeous, D., Smith, J., Wang. S., Mortati, J. (2019). Information Systems for Business and Beyond. Retrieved from https://opentextbook.site/informationsystems2019/.
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