ITM524 Case 1
Information Technology Systems as Socio-Technical Systems
Enterprise Resource Planning (ERP) provides integration of the management, sales, manufacturing, accounting, and inventory areas. The implementation of ERP systems involves changes in the core business functions to streamline the business processes. For effective ERP implementation, the firm must address its goals for the system and its business processes. Many firms want to be able to respond quickly to their changing market and to quickly reflect this in their business processes with near real-time data and speed order fulfillment.
Case Assignment
Go to SAP.com and review the SAP Portfolio of products. Select a solution that is of interest to you. Discuss how this SAP solution works within an organization and the benefit of a firm implementing such a solution. What are some of the disadvantages? Who are some of the competitors in the ERP area for SAP?
Assignment Expectations
As you analyze the SAP solution you selected, you may want to use a table to compare alternatives but be sure to add discussion to explain your conclusions regarding the SAP solution with advantages and disadvantages along with recommendations. This should take 4 to 5 pages.
Background Readings
Read Chapters 2 and 3 in:
Business Information Systems (2015). The Saylor Foundation. www.saylorbooks.com. Creative Commons Book.
Read Section 2 in:
Introduction to Computer Information Systems/Information Systems, Creative Commons License.
Kendall, G. I. & Austin, K. M. (2012). Advanced multi-project management: Achieving outstanding speed and results with predictability. Fort Lauderdale, FL: Ross Publishing. Available in the Trident Online Library.
Read Chapters 1-3 in: Langer, A. M. and Yorks, L. (2018). Stragegic information technology: Best practices to drive digital tansformation. 2nd edition. John Wiley & Sons. Available in the Trident Online Library.
Mocker, Martin, Ross, Jeanne W. & Hopkins, Craig (2015). How USAA architected its business for life event integration. MIS Quarterly Executive, 14(4), 137-150. How to Find MIS Quarterly Executive.
O’Leary, D. E. (2000). Enterprise resource planning systems: Systems, life cycle, electronic commerce, and risk part 1, 2, 3, and then 4 under Ecommerce. Cambridge, UK: Cambridge University Press.
In Ebsco Books. Available in the Trident Online Library.
Read chapters 1 and 2 in: Pearlson, K.E. and Saunders, C.S. (2010). Managing and using information systems: A strategic approach. John Wiley & Sons. Available in the Trident Online Library.
Perna, G. (2016). Enterprise resource planning systems: New weapons for building readiness. Cambridge, UK: Cambridge Scholars Publishing.
Smith, Heather A. & Watson, Richard T. (2015). The jewel in the crown – enterprise architecture at Chubb. MIS Quarterly Executive, 14(4), 195-209. How to Find MIS Quarterly Executive
Tamm, Toomas; Seddon, Peter B.; Shanks, Graeme; Reynolds, Peter; Frampton, & Keith M. (2015). How an Australian retailer enabled business transformation through enterprise architecture. MIS Quarterly Executive, 14(4), 181-193. How to Find MIS Quarterly Executive
Toppenberg, Gustav’ Henningsson, Stefan’ & Shanks, Graeme (2015). How Cisco Systems used enterprise architecture capability to sustain acquisition-based growth. MIS Quarterly Executive, 14(4), 151-168. How to Find MIS Quarterly Executive
Read Chapters 4 and 13 in:
Watson, R.T. (2007) Information Systems. Global Text Project, Utilitizing data for efficiency and effectiveness.
Module 1 Lecture Enterprise Systems