IT DQ Responses
Q1. Read the below paragraph and write your opinion whethere you agree or disagree?
Note: 150 – 200 words with intext citations and references
There are dedicated team for different mission critical systems. Each team owns the entire system and is responsible for monitoring, maintaining and recovering the mission critical systems in case of any failures. When ever there is any failure in such systems, the end user will raise the issue and reach out to the respective team through IT support system. In majority of the cases, the team themselves will find the issue and send an email notification to all the end users and start fixing the issue. Once it is fixed, they again send an email notification saying it is good to use.
When it is needed for the mission critical system recovery teams to communicate, they usually use the internal communication systems. They might even set up a meeting in case of escalation and it needs a speed recovery when most critical systems are impacted.
Q2. Read the below paragraph and write your opinion whethere you agree or disagree?
Note: 150 – 200 words with intext citations and references